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Seralago Hotel and Suites

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2,275 Reviews from our TripAdvisor Community

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Showing 1,891: English reviews
Pembroke, Georgia
Reviewed 25 February 2013

We stayed in a "Kids Suite" Room 244, over all it was fine. This hotel need a little bit of an upgrade from looking around the grounds. People were friendly. Speedy check in and out. My child thought the room was awesome. He loved the fort bunk beds. We did not stay in our room very much, we were on...

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4Thank miranda94fire
Cambridge, Canada
Reviewed 24 February 2013

I had read all the horrible reviews and was ready to cancel but I'm glad I did'nt yes the hotel is outdated but it was very clean no complaints there. I like things clean and even checked the beds for bed bugs none of that. Our bed sheets got changed every day. Pool was clean it is a average hotel....

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4Thank Gina V
Gilford, New Hampshire
Reviewed 24 February 2013

We stayed here because I saw that it was a Disney good neighbor hotel. Well when we walked in the lobby was friendly and there was a food court and small store that was wonderful as we had spent all day at the parks and were tired and hungry. We ordered the pizza that was good. We also ordered the...

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2Thank melba r
Walden, New York
Reviewed 19 February 2013

we had a suite by the pool horribel !!! the rooms were dingy.. the sheets on bed stunk . roaches galore !!! we were moved to another room. it was even worse. no air conditioner. so imagine in the orlando heat in july how hot it was. our sheets were never changed. in one word horrible !! this year we...

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6Thank yolanda o
Reviewed 18 February 2013 via mobile

I usually stay at upscale hotels but stayed here with my child's sport team. It's not fancy but the bed was comfortable and our room was old and outdated but very clean. We called for extra towels and they came right away and you can walk to dining and old town. For the price I was expecting a dump and...

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3Thank Lovetogo976
Nijmegen, The Netherlands
Reviewed 17 February 2013

Stayed here for 4 nights. Decent place, though getting a bit old and worn. Location was perfect, pool temperature was nice, rooms are pretty large and clean. Be sure you get the room you booked, especially if you extend your stay! When given an (unannounced) upgrade, they will try to charge you for the higher priced room. So just check...

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2Thank the_Dutch_observer
Branford, Connecticut
Reviewed 16 February 2013

Where to begin this hotel was the worst of the worst. Dirty,Dated, Terrible customer service. The worst experience ever. e checked in The room had a terrible smell, they sparyed some deodorizer. When we pulled down the blankets at bedtime the bedsheets were covered with body hair shall we say. We called the froont desk they sent someone to make...

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5Thank ygolf1234
Saskatoon, Canada
Reviewed 15 February 2013

What a dump. This place is so run down. The beds are worn out . BLACK MOLD all through our bathroom. The shower doesn't work took only 5 phone calls, 3meetings with the management . 48 hours later. Than we receive the key next door to move rooms. Than while we have the room next door. The hotel rents out...

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5Thank Jdhanneson
Kissimmee, Florida
Reviewed 14 February 2013 via mobile

Stayed here for a week recently. The hot tub was scalding. The pool wasnt heated enough to be able to swim . It was Feb. 1-7th this year 2013. The temps were high 70's - mid 80's. bed were just ok. The kids bunks were very hard. The king bed wasnt great but wasnt awful. Asked housekeeping for a "do...

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1Thank kaydayFL
Mosherville, PA
Reviewed 14 February 2013

First, I will give you the good part. There are nice pools. Nice landscaping and maintenance outside. There's a restaurant and snack bar. Ok, so that's nice. The front desk was pleasant. Now, our room was disgusting. I see others have given a better review than mine and I honestly can't see why. It is decorated from the 70's or...

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1Thank Rereanna43

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $55 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel And Suites Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Seralago Hotel and Suites staff and other travellers.
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Questions? Get answers from Seralago Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two stories tall, #800 rooms are located furtherest from the highway.”
 of 5 bubbles SuperDave47, 22 Jan 2017 | Read review
“I read that rooms near the pool are upgraded but ours was not.”
 of 5 bubbles taylort943, 11 Jan 2017 | Read review
“Nice size TV”
 of 5 bubbles patriciasP4844IG, 5 Jan 2017 | Read review
“Keep driving”
 of 5 bubbles blkwido1, 4 Jan 2017 | Read review
“Choose a different hotel”
 of 5 bubbles Chunguita58, 4 Jan 2017 | Read review
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