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    Seralago Hotel and Suites

    5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
    Hotel website
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    Best prices for your stay
    2017-08-27 2017-08-28
    US$58
    US$43
    SAVE US$15
    US$57
    US$44
    Traveller (755)
    Room & Suite (323)
    Pool & Beach (97)
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    Overview
    • Excellent16%
    • Very good28%
    • Average22%
    • Poor14%
    • Terrible20%
    Travellers talk about
    “room suite” (26 reviews)
    “hot tub” (105 reviews)
    “fun spot” (43 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Seralago Hotel and Suites
    Announcement: Kids Eat Free!
    Hotel deals
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    Quality Suites The Royale Parc Suites
    1,493 reviews
    #8 of 152 hotels in Kissimmee
     
    Comfort Suites Maingate East
    2,024 reviews
    #5 of 152 hotels in Kissimmee
     
    Holiday Inn Orlando SW - Celebration Area
    1,509 reviews
    #42 of 152 hotels in Kissimmee
     
    Celebration Suites
    3,661 reviews
    #22 of 152 hotels in Kissimmee
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,647)
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    There are newer reviews for Seralago Hotel and Suites
    See the most recent reviews

    1,081 - 1,085 of 2,193 reviews

    Reviewed 9 May 2014

    We had just returned home from staying at the Seralago for 9 days,all total my family of about 40 people stayed there before going on a cruise,I have been staying there for many years now and again we had a great time,no this is not...More

    Thank Dorothy S
    Response from Jan R, Manager at Seralago Hotel and SuitesResponded 12 May 2014

    Dorothy, I'm happy to hear that you all enjoyed your last visit! Myself, the rest of the staff, and "Uncle Charlie" look forward to welcoming you back in the future. Your support means more than you know. Sincerely, Jan

    Reviewed 3 May 2014

    I could not recommend this Hotel to anyone, the only nice thing about it were the staff. We had booked 2 rooms - Room 1 - we could not close the toilet door as it was hitting the toilet. Room 2- My daughters, the first...More

    1  Thank Rick B
    Response from Jan R, Manager at Seralago Hotel and SuitesResponded 6 May 2014

    Rick, it's extremely upsetting to hear that you were so off-put during your 9 nights here. We work hard every day to maintain a place where people can come to relax and enjoy themselves and their company. I'm sorry to hear that we did not...More

    Reviewed 2 May 2014

    This was a first and last time that I would ever consider staying at this hotel. Arrived and given a room on the main floor but after being in the room for 30 minutes, I could not stand the odor. It smelled like a wet...More

    1  Thank Darlene C
    Response from Jan R, Manager at Seralago Hotel and SuitesResponded 5 May 2014

    Darlene, I'm sorry to read that you felt unsettled while you were staying here. It sounds like we got off to a poor start with your original room, but I'm glad that we were able to relocate you. Nonetheless, it sounds like you were less...More

    Reviewed 1 May 2014

    Over the last few years we have stayed here for a night or two, but this was the first time we spent our whole vacation here. When we arrived, we were kept waiting a long time while they checked to see if there was a...More

    Thank hardtack_n_lace
    Response from Jan R, Manager at Seralago Hotel and SuitesResponded 5 May 2014

    I'm sorry to hear that you were unimpressed with your stay this past visit. There should not have been a problem with your toilet from the get go, and I apologize that we weren't able to get things taken care of in a more timely...More

    Reviewed 24 April 2014

    We stayed in this hotel for seven days at the beginning of April 2014. This hotel used to be a Holiday Inn where we stayed with our children many times. The hotel was bought a couple of years ago and has been run as the...More

    4  Thank David S
    Response from Jan R, Manager at Seralago Hotel and SuitesResponded 28 April 2014

    David, thank you for offering your candid feedback. We want our hotel to be as accessible as possible, so we will be looking into how we can make our shuttle service more all-encompassing. It sounds like you enjoyed your stay overall, though, which is great...More

    Quality Suites The Royale Parc Suites
    1,493 reviews
    #8 of 152 hotels in Kissimmee
     
    Comfort Suites Maingate East
    2,024 reviews
    #5 of 152 hotels in Kissimmee
     
    Holiday Inn Orlando SW - Celebration Area
    1,509 reviews
    #42 of 152 hotels in Kissimmee
     
    Celebration Suites
    3,661 reviews
    #22 of 152 hotels in Kissimmee
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$34 - US$91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 614
    • Reservation Options
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    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Kissimmee
    • Also Known As
    • Seralago Hotel Kissimmee ,
    • Seralago Kissimmee ,
    • Seralago Hotel And Suites Kissimmee, Florida
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    Traveller (755)
    Room & Suite (323)
    Pool & Beach (97)
    Dining (30)
    Hotel & Grounds (518)
    Bathroom (68)
    Family and Play Areas (21)
    Nearby
    Sponsored by:
    Comfort Suites Maingate East
    2,024 reviews
    .37 km away
     
    Holiday Inn Orlando SW - Celebration Area
    1,509 reviews
    .29 km away
     
    Celebration Suites
    3,661 reviews
    .57 km away
     
    Quality Suites The Royale Parc Suites
    1,493 reviews
    .82 km away
     
    Nearby Restaurants
    Flippers Pizza
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    Checker's
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    Retro Station
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    Nearby Attractions
    Fun Spot America
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    .34 km away
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    1.10 km away
    Ask a question
    Questions & Answers
    Jann C
    6 August 2017|
    Answer
    Response from CIGdoug v | Reviewed this property |
    Check out is at 11:00 am, I am not sure about the cost of late check outs.
    1
    Vote
    Sayoka L
    5 August 2017|
    AnswerShow all 3 answers
    Response from Sean S | Reviewed this property |
    Some of them were renovated several years ago. All they did was cover the faux logs with drywall and paint. We were shown one before we ran to another hotel. The renovated rooms are still run down and dirty.
    0
    Votes
    Sayoka L
    5 August 2017|
    AnswerShow all 10 answers
    Response from Renee R | Reviewed this property |
    i would say no it's not worth it, the place is filthy and nasty and needs a lot of clean up. I didn't have bedbugs , but the roaches were everywhere. the pool area is never cleaned up and the playground area is always... More
    1
    Vote
    Room Tips
    "Clean but too run down ,need a major makeup job."
    Read review
    "Double beds king size"
    Read review
    "Check out the room before you bring in your luggage."
    Read review
    "Pool view second floor is probably the best there."
    Read review
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