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Holiday Inn Express & Suites - The Villages

354 reviews
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Traveller (23)
Room & Suite (26)
Dining (4)
Overview
  • Excellent39%
  • Very good26%
  • Average17%
  • Poor11%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites - The Villages
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Rooms
Mar. 6Mar. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)Write a Review
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130
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28
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LanguageEnglish
130
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60
40
28
Show reviews that mention
All reviewsfront deskbreakfast was excellentpancake machineroom was cleanspanish springswithin walking distancefree breakfastgolf carteach morninggreat staystaff was very friendlyshort staythe breakfast areacookiesyogurttown squarerita
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1 - 5 of 352 reviews
Reviewed 3 days ago

Upon checking in, my daughter and her family found a bunch of little bugs all throughout the bathroom. Management changed their room. Our room (we had 2 rooms for the trip), although it had a newer bed, had furniture that was in very poor condition...More

Review collected in partnership with this hotel
Thank rcsmith3710
Response from Jeff J, General Manager at Holiday Inn Express & Suites - The VillagesResponded 2 days ago

Thank you for your review and comments. I apologize that you were disappointed with your stay and assure you your comments have been addressed with our team. This is not the experience that we want our guests to have, and as you can see from...More

Hotel's Favourite
Reviewed 14 August 2017

Was at the Villages over the weekend for a softball tournament. Hotel was located reasonable close to the softball fields and within walking distance of the main square. The 2-bed suite was very spacious. Hotel was very clean. Breakfast was good, but not great. It...More

Thank Mark S
Response from Jeff J, General Manager at Holiday Inn Express & Suites - The VillagesResponded 17 December 2017

Thank you very much! We appreciate this review and you sharing your experience with us! We are delighted you enjoyed your stay with us. Thank you for staying with us and please return again soon!

Reviewed 1 week ago

Overall stay was very nice, staff was very accommodating , especially night managers, would recommend to friends when needing to stay near the Villages, breakfast included was also a nice feature, staff was always willing to help in any way the couldMore

Review collected in partnership with this hotel
Thank ccreech104
Response from Jeff J, General Manager at Holiday Inn Express & Suites - The VillagesResponded 1 week ago

Wonderful! The highest compliment we can be paid is your promise to return - THANK YOU! We greatly appreciate this review and you sharing your experience with others! Thank you so much for recognizing our team for taking such great care of you. Recognition such...More

Reviewed 1 week ago

I have stayed at many Holiday Inns and they were all very good. However this property should be torn down and rebuilt. The bathroom tub caulk was cracking and moldy, the ceiling had holes in the paint. The room shook when the people above us...More

Review collected in partnership with this hotel
Thank xex2018
Response from Jeff J, General Manager at Holiday Inn Express & Suites - The VillagesResponded 1 week ago

Disagree with your comment. While I certainly apologize for any shortcomings you may have experienced during your stay, you would no more tear down a hotel for a few isolated maintenance items than you would tear down your own home instead of painting or patching...More

Reviewed 2 weeks ago

This is an older hotel in need of remodeling. I feel the rate charged was high for the quality of the hotel. It may be in line with other hotels in the area but the quality is not there. The staff was friendly.More

Review collected in partnership with this hotel
Thank Rose C
Response from Jeff J, General Manager at Holiday Inn Express & Suites - The VillagesResponded 2 weeks ago

We appreciate this review and you sharing your experience. We are upgrading and improving our hotel daily as part of our ongoing property improvement plan. Our lobby, breakfast area, Fitness Center, sundry shop and first floor corridors have all been recently renovated. All mattresses, box...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Free Parking
Breakfast included
Laundry Service
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$127 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (26)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
jungian7
2 February 2017|
AnswerShow all 3 answers
Response from Jeff J | Property representative |
Yes. Heated pool. Depth is 3' at shallow end, 5' at deep end.
0
Votes
jean m
17 August 2016|
AnswerShow all 3 answers
Response from HolidayInnTeam | Property representative |
Hello Maureen. Our hotel does not offer shuttle service however you can rent gulf carts in the area they do deliver to our hotel so you are able to get around
0
Votes
Mr_Mrs-Ohio
2 October 2014|
AnswerShow all 2 answers
Response from David M | Property representative |
We have several golf cart rentals within 2 blocks of hotel. Average cost is $18-$25 /day. A great way to se the VIllages. Feel free to call guest services for a list.
0
Votes
Room Tips
"The whole place needs refurbished"
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"Grab a drain auger and get to work on that sink! Tighten the faucet hardware in the tub."
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"I think whoever stayed in that room before me had a dog in the room. I woke up to flea bites on my legs. I..."
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"Don't stay in any of these rooms."
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