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Holiday Inn Express - The Villages

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Holiday Inn Express - The Villages
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194 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Jacksonville, FL
Reviewed 26 October 2016

First the good. Location was great. Near everything you could possibly want. Hotel staff was very friendly and professional. Now the bad. The hotel is in bad need of an update. It is very dark and when my wife and I got to our room, we turned on all of the lights in the room and it still was very...

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Helpful?
Thank Piggybanke
IHGService, Guest Relations Manager at Holiday Inn Express - The Villages, responded to this review

Dear Piggybanke, Thank you for staying with us and for leaving a short review. I am glad that our location worked for your travel needs and that you found our staff accommodating. However, it is unfortunate that you did not fully enjoy your stay with us due to the breakfast selection, lighting and the condition of the hotel. Please accept...

Charlotte, North Carolina
Reviewed 23 October 2016 via mobile

We spent a weekend here as a family group and found that the staff was incredible! No needs went unmet, clean rooms, delicious breakfast and beautiful pool and comfortable beds! Pam and Daniel cleaned our rooms around our busy itineraries and made us feel welcome. Thank you for a great stay!

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Helpful?
Thank Susan S
Vince S, General Manager at Holiday Inn Express - The Villages, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites - The Villages for your stay. We are thrilled to have been a part of your family's special weekend! There's nothing better than having all of your friends and family close by when you're celebrating, so I'm glad to know that everyone kept the party going at our...

Burlington, New Jersey
Reviewed 19 October 2016 via mobile

My family and I stayed at this HIE for just one night last week as we have family who live in the Villages. We've stayed at other HIEs before and have been mostly satisfied. Lobby and breakfast area nicely updated and still being worked on. Staff friendly and helpful. Our room was slightly updated but still needs work. Found some...

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Helpful?
Thank jmswest13
Vince S, General Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for sharing your experience of your stay at the Holiday Inn Express & Suites The Villages. We are so glad you enjoyed your stay and that you are looking forward to the completion of our current round of renovations. We can't wait for all of our returning guests to see our brand new lobby, with stylish new decor,...

Palm Coast, Florida
Reviewed 9 October 2016 via mobile

We evacuated during hurricane Matthew to this facility. The staff were great. We needed a facility that allowed pets. My only issue was our room had a musty odor. I stayed at the facility before and don't remember it being an issue.

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Thank Pvillegal
Vince S, General Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for choosing the Holiday Inn Express & Suites The Villages for your stay during the Hurricane. We are so relieved that you made it in safe and sound during the storm and appreciate your comments on your experience. It means so much to our staff to know that our service made a difference during your visit. I apologize...

New York City, New York
Reviewed 29 September 2016

I just stayed here and found the hotel updated and looking very smart. Apparently the lobby was just remodeled and it looks great. The staff are super friendly and helpful and my room was very comfortable. I would definitely stay here again.

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Helpful?
Thank george251ny
HolidayInnTeam, Front Office Manager at Holiday Inn Express - The Villages, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lydia C Front Office Manager

Reviewed 19 September 2016

I arrived at 11:30 pm and left at 5:00 am and sat in my car this place was SOOOOOOOOO BAD! DISGUSTING SMELL, damp, moldy, dirty, old, and no I am sorry air freshener will NOT help this place no matter how many times they offer it to you. My favorite hotel in The Villages (check other reviews to see it...)...

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Helpful?
1Thank Patrick O
Vince S, General Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for making us aware of the issues you experienced during your recent visit. I am very sorry that we were not able to meet your expectations. Our team is committed to ensuring that our guests receive a clean and comfortable room and excellent service. If for any reason we are unable to deliver this experience to our guest,...

Dover, NH
Reviewed 22 August 2016

First the illuminated outdoor sign was broken. There's a pleasant citrus smell upon entering. The lobby is more modern and different than other Express's we've stayed at. The afternoon fella on staff was very friendly and helpful! The first floor appears to have been updated carpeting but don't look up cuz the ceiling panels are rusted and dirty. Our room...

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1Thank kewpie1
IHGService, Guest Relations Manager at Holiday Inn Express - The Villages, responded to this review

Dear kewpie1, Thank you so much for your review of our hotel. We are pleased to know you liked the modern design of our lobby. On the other hand, we would like to apologize for the shortfalls you have noticed with the cleanliness of our property and the rooms. It is regrettable that we fell below your expectations. We want...

Philadelphia, Pennsylvania
Reviewed 18 August 2016

We stayed two nights at this HIE. Walked in and was immediately hit with how damp the room was so I went downstairs and requested a dehumidifier. Maintenance was at our door in ten minutes with one and it helped immensely. They had gotten a lot of rain but it is Florida so I'm not sure why the humidity level...

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Helpful?
Thank Thiabelle
IHGService, Guest Relations Manager at Holiday Inn Express - The Villages, responded to this review

Dear Thiabelle, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that the breakfast served is at par. However, we are truly sorry if your stay was not a complete satisfactory due to the damp...

Haymarket, Virginia
Reviewed 26 July 2016

I stayed at the Holiday Inn in The Villages July 22 - 24, 2017. I had to call to ask for a late arrival due to my airline cancelling my flight. The staff was very friendly and accommodating. Entering the hotel the hotel is very clean and open. My room was standard fare for a Holiday Inn but everything was...

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1Thank Kurt W
Huntington, West Virginia
Reviewed 15 July 2016

We love this place. We have stayed here twice and plan on staying here every time we go and visit friends in this area. Very clean and very up to date. Have a free breakfast and the staff serving breakfast are very nice and helpful.

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1Thank Katie304

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Award Winning Hotel. Free full hot breakfast, free secured Wi-Fi throughout. The Holiday Inn Express Hotel & Suites The Villages is conveniently located in The Villages and within a short walk to Spanish Springs Town Square. Newly renovated lobby, breakfast area, Fitness Center and brand new mattresses, box springs and pillows in all rooms. 81 spacious rooms, all featuring refrigerator, microwave, Keurig coffee maker, Hi-Def flat screen TVs featuring 60 TV channels, hair dryer, iron & ironing board. We offer a full hot Express Start breakfast buffet featuring pancakes. Our Lobby coffee/beverage station is available 24 hours per day. Best of all we are walking distance to the Spanish Springs Town Square where there are many fine restaurants, boutiques, and nightly live entertainment & dancing in the Town Square 365 days a year. ... more   less 

Additional Information about Holiday Inn Express - The Villages

Address: 1205 Avenida Central, Lady Lake, FL 32159-7725
Region: United States > Florida > Central Florida > Lake County > Lady Lake
Price Range: $152 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - The Villages 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express - The Villages Hotel Lady Lake
Holiday Inn Lady Lake
Holiday Inn Express Villages
Lady Lake Holiday Inn
Holiday Inn Express - The Villages Florida/Lady Lake
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - The Villages staff and other travellers.
3 questions
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Fargo, North Dakota
7 months ago
Huron, Ohio
over a year ago
Gainesville, Florida
1 month ago

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Questions? Get answers from Holiday Inn Express - The Villages staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor seemed to have the best rooms.”
 of 5 bubbles 85jacka, 12 Feb 2017 | Read review
“back rooms and higher floors are quieter.”
 of 5 bubbles charlesh824, 4 Feb 2017 | Read review
“Room 101 is at the end of the hall and very quiet.”
 of 5 bubbles boldescapelrb, 30 Jan 2017 | Read review
“Rooms on the third floor are very quiet.”
 of 5 bubbles adjutantgary, 28 Jan 2017 | Read review
“Third floor the more quiet rooms”
 of 5 bubbles R8845CCgaryw, 13 Jan 2017 | Read review
5 of 5