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The Westin Lake Mary

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Westin Lake Mary
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661 Reviews from our TripAdvisor Community

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Longwood, Florida
Reviewed 4 days ago NEWvia mobile

After being at a hot ballpark all day Only to come back to an unclean room around the 4 pm time. Also the extra charge of 100. a day , just incase you want to charge something ??? The hotel also mistakenly over charged us another 135.00 which I had to call on. No towels at pool around 4pm when...

Thank Misty I
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

Dear Misty I, Thank you for staying at The Westin Lake Mary, and we appreciate your feedback. I am so sorry that we did not meet your expectations, and it is unacceptable that you received late housekeeping service. Our goal is to provide only excellent guest experiences, and I regret that we did not meet this goal in your case....

Bronx, New York
Reviewed 19 April 2017

After a beautiful cruise, my flight was cancelled to go back home to NY due to a major snowstorm. I was stranded in FL by myself with nowhere to stay at 7pm. After call what seemed like 20 hotels with no vacancies, the westin was my savior. I checked in exhausted and desperate to have a place to stay for...

1Thank Jennifer M
About Hotel's Favourite Review
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

Dear Jennifer M, Thank you for staying at The Westin Lake Mary Orlando North. I am so happy that we were able to be here for you during what I'm sure was a stressful time. We hope to see you again the next time your travels bring you back to Lake Mary.

Reviewed 5 days ago NEW

I absolutely love this hotel. I have stayed in the property countless times; an absolute delight. I never had issues with this hotel, very friendly staff and great food & amenities. However, my mother stayed there last year and they charged her credit card twice. It took months for them to fix the issue. I stayed there April 29th and...

Thank Deagenesb
New Orleans, Louisiana
Reviewed 6 days ago NEWvia mobile

The Westin staff is very friendly and the service is very good. Bar and restaurant are quite good, but they refused to stay open a little late four out group. The pool and outside area is awesome for a little after hour social. Certainly will be back.

Thank 613brettk
Jacksonville, United States
Reviewed 6 days ago NEWvia mobile

The Lake Mary, FL Westin is a welcome change from worn out Orlando/Disney area hotel choices. With your first steps into the lovely modern lobby you will appreciate the clean, fresh decor, and the well done amenities and services. The from desk staff were attentive and friendly. I had a King room, equipped with fresh white linens, plenty of pillows,...

Thank I3311OJlaurap
Reviewed 1 week ago NEW

I stayed here recently and found it to be a very disappointing experience. Firstly, let me say that I travel quite a bit as a medical tourism facilitator and have always sought out Westins for their comfy beds and luxury at a reasonable price. Moreover, I recommend them to fellow travelers as a hotel of choice. Not any more. Upon...

Thank wisconsinwarren
Stuart, Florida
Reviewed 1 week ago NEWvia mobile

This is a beautiful hotel with a nice pool area. We were in town for a baseball tournament so I wasn't expecting much. I was pleasantly surprised at how nice it was, and the service was amazing. When we checked in they automatically upgraded us to a club level because I requested two queen beds and that was the last...

Thank Stuflagrl
Corpus Christi, Texas
Reviewed 1 week ago via mobile

I hesitate to visit this hotel when sticking to a tight business budget because they are generally a little pricy. However needed to have a business meeting in the area and this was the best site. The personnel are very professional and helpful. Quality hotel multiple business meeting rooms in a good location.

1Thank L G L
A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Best part of the stay was definitely the restaurant downstairs. Had a great meal and wonderful service! However, bed was extremely uncomfortable and found the hotel gym to be underwhelming and under equipped.

Thank A TripAdvisor Member
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

I am glad that you enjoyed our restaurant. I will definitely share with their Team your great feedback. I regret, however, that we did not meet your expectations when it comes to our beds and fitness studio. We pride ourselves on having the Westin Heavenly Bed and usually hear great comments about it, but I apologize if you were not...

DeLand, Florida
Reviewed 1 week ago

The room was very clean. It was nicely decorated with "spa" "Zen" type vibe. It was very quiet and the a/c worked very well (very important to me in Florida). The bed was wonderful. I was not able to have Pay per View like you normally get at Westin. The front desk was disappointing. They gave me 3 that did...

Thank Rylee M

130 photos of this hotel

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11/06/2017 12/06/2017
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Shula's 347 Grill
Shula's 347 Grill
Cuisines: American, Bar, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Westin Lake Mary, Orlando is a sophisticated, upscale hotel near Central Florida's attractions and technological corporations. We have 14,000 sq ft of event space, free wifi, and a heated outdoor pool ... more   less 

Additional Information about The Westin Lake Mary

Address: 2974 International Pkwy, Lake Mary, FL 32746-7681
Region: United States > Florida > Lake Mary
Price Range: $202 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lake Mary 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
The Westin Lake Mary Hotel Lake Mary
Hotel Style:
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lake Mary staff and other travellers.
7 questions
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Questions? Get answers from The Westin Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet, close to many things (walgreens across the street), good food”
Deagenesb, 24 May 2017 | Read review
“pick a different chain”
wisconsinwarren, 22 May 2017 | Read review
“I believe from 5th floor and above is the executive lounge grouping. Try for those.”
ryleem2017, 16 May 2017 | Read review
“All the rooms are great.”
I2169MRjohnh, 17 Mar 2017 | Read review
“Try to get on the 7th Floor where Executive lounge is , being an SPG member probably helps .”
PotatoPete, 10 Feb 2017 | Read review
5 of 5
US$161* /night
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Prices are for 1 room, 2 adults
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