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Orlando Marriott Lake Mary

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Orlando Marriott Lake Mary
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336 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Reviewed yesterday NEW

Rooms and hotel were nice, very close to restaurants and shopping. Very disappointed that a hotel at this price point does not include a refrigerator..You can get one, but its $10.00 a day. This is something that should be standard. Overall nice hotel and great location.

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Helpful?
Thank Brandi V
Reviewed 1 week ago via mobile

This is a known hotel for our business and is very good quality. Frustrated that the last 2 times I have stayed there - there is no option for a king bed. The staff is very friendly and attentive. The restaurant breakfast should have more options for those that don't want the full buffet and just want a bagel and...

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Helpful?
Thank Julie S
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Julie S. Thank you for visiting our hotel and especially for taking your time to provide us with valuable feedback. I do apologize for the lack of King Bed rooms on your recent visits to our hotel and unfortunately those rooms do book quickly when you are traveling mid week. I am sorry that you did not receive an Ala...

Tampa, Florida
Reviewed 2 weeks ago

If I could rate this hotel lower I would. No fridge, no microwave.. they're available at an additional cost. Customer service is terrible!!!!!! Ed (the front desk manager) lied about taking care of something I asked him to do. NEVER AGAIN!!!! PICK SOMEWHERE ELSE!!!!! WASTE OF MONEY!!!! It was like staying at a $30 a night motel

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Helpful?
Thank torililly1
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Torilily, Thank you for visiting our hotel and providing feedback so we may improve our hotel operations. I would love to learn more details about the issues you experienced and will certainly speak with our front office manager. Please feel free to email me at the address below so I may respond in more specific and personal manner. Hospitably Yours,...

Cape Coral, Florida
Reviewed 4 weeks ago

We spent 3 nights at the Mariott during the state DAV convention. There'll is always some confusion at check in. Perhaps more staff on front desk would avoid the long lines, Guests must rely on the valet to move in which is a negative. The rooms are quiet, spacious, and clean although no microwave nor refrigerator is provided. The staff...

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Helpful?
Thank jnj2305
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Jnj2305, Thank you so for your valuable feedback from your recent conference at our hotel. I will make sure we pass along all your comments to the hotel leadership team so we can continue to improve our hotel operations. Hospitably Yours, Bruce Skwarlo, C.H.A. Area General Manager

Reviewed 14 January 2017 via mobile

Although the room still doesn't have a refrigerator for my medicine, the room was comfortable and clean. The hotel's coffee bar was understaffed and it took 15 minutes for the one staff on duty to take our drink order. She was too busy waiting on tables and taking payments to the cash register to serve people wanting coffee. At one...

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Helpful?
Thank Dan K
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Dan K. Thank you for visiting our hotel and providing us with valuable feedback that will help improve our hotel operations. You will be happy to hear that our future renovation plans include adding refrigerators in all our guest rooms. We hope to see you on a future visit and please feel free to contact me in advance to assure...

Hudson, Florida
Reviewed 8 January 2017

I am a Marriott Rewards Member (Gold) and have stayed at a lot of their properties. We were purposely staying at this property for the free shuttle to the Orlando/Sanford airport and to park for free for 3 nights. The airport charges $13.00 per day. When we checked in they explained that the shuttle doesn't begin service until 7 a.m....

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2Thank TammyTravelsTheWorld
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Dear TammyTravelsTheWorld, Thank your for the valuable feedback from your recent visit to our hotel. We have shared your comments with our hotel leadership team in an effort to correct these issues moving forward. Please accept my sincere apologies and feel free to contact me personally via email on your next visit and I will make sure you receive our...

West Amwell, New Jersey
Reviewed 31 December 2016

OK, I know it's the Orlando area and I know you gotta go to all the parks. But do you really need to stay in the same neighborhood? If not, the Lake Mary Marriott, about 40 minutes north of the parks is a great choice. Right off I-4 and as close to the beaches at Daytona and New Smyrna as...

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Thank mastiffdad
Reviewed 30 December 2016 via mobile

Stay here quite regularly as always it's fantastic. Exceptionally clean and spotless and the housekeeping never misses anything even the fine detail . The front desk staff are excellent and efficient and so are the Concierge and Restaurant staff so always 100% percent happy here

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Thank Tincityzoo
Reviewed 30 December 2016

Stayed at the Lake Mary Marriott for a weekend in December for a friends wedding. Spent more time at the hotel than I had originally thought but that turned out to be quite alright. There are plenty of food and drink options within walking distance. What really made it nice were the staff there. Everyone that we came across was...

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Thank Ross L
Louisville, Kentucky
Reviewed 24 December 2016

My husband and I recently stayed at this Marriott location and had an amazing experience thanks to be phenomenal customer service we received from Marvin! He went above and beyond to make sure our check-in was smooth and effortless. He even helped us package our fish from a fishing trip! It is because of individuals like him that we will...

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Thank Laura_FunTravels
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Laura, Thank you for the wonderful comments about our front office team and in particularly Marvin our Bellman. We hope you can return soon ! Hospitably Yours, Bruce Skwarlo, C.H.A. Area General Manager bruce.skwarlo@marriott.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro 1501
Bistro 1501
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Totally renovated Hotel in August 2011! Top Guest Service Award Winning Hotel! ... more   less 

Additional Information about Orlando Marriott Lake Mary

Address: 1501 International Parkway, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: $246 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orlando Marriott Lake Mary 3.5*
Number of rooms: 299
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Also Known As:
Orlando Marriott Lake Mary Hotel Lake Mary
Marriott Lake Mary
Lake Mary Marriott
Hotel Style:
#8 Business Hotel in Lake Mary
#9 Family Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from Orlando Marriott Lake Mary staff and other travellers.
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North Dakota
over a year ago

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Questions? Get answers from Orlando Marriott Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As always, go for a high floor, opposite side from the pool area”
 of 5 bubbles mastiffdad, 31 Dec 2016 | Read review
“Don't stay here”
 of 5 bubbles DawnTaz, 12 Dec 2016 | Read review
“In the summer rooms on the west side would be very hot.”
 of 5 bubbles CrestviewEER, 15 Nov 2016 | Read review
“my room was very quiet”
 of 5 bubbles davidvouaux, 7 Nov 2016 | Read review
“Higher is better as it is a busy hotel in a busy area.”
 of 5 bubbles 253davidj, 25 Oct 2016 | Read review
5 of 5