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I booked a room with this establishment as I had to go out of town on business and I am an IHG rewards member. The initial booking was a breeze. The trouble started then night before when I called to clarify some simple questions pertaining...More
Response from Aaron R, Operations Manager at Candlewood Suites Lake MaryResponded 22 August 2017
Thank you so much for your wonderful review!! I shared your review with everyone that you mentioned, and they were delighted to hear that they were able to make your stay great! I'm glad to see that we were able to make up...More
Stayed here for a week with my family in 403 and enjoyed each minute. The room was great and clean with separate bedroom and everything we needed in a apartment. Free laundry and we could borrow DVD and extra kitchen supplies from the front desk....More
Response from cndllakemary, Manager at Candlewood Suites Lake MaryResponded 28 March 2017
Thank you so much for your review of our hotel. I am pleased to hear that we were able to make you feel at home. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again....More
I will put this bluntly, I got outright frauded by this place.
Reserved a Queen Suite/Non-Smoking Room and made it very clear during the reservation process that my Fiancé would be bringing her medical alert service dog with us and that it was exactly that...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Lake MaryResponded 21 August 2017
Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, we regret your stay...More
Soon as I check in the guy gave me the wrong room that I asked for..I was later switched to room 132.. the smoke detector went off all night so I'm complained and he asked me to put a shirt over the noise..it was late...More
1 Thank MoneyonGee
Response from cndllakemary, General Manager at Candlewood Suites Lake MaryResponded 3 August 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the smoke not operating properly and the air conditioning unit not cooling. Rest assured that these...More
Very disappointed with front desk employee, ms. V that checked me in. I was very tired and arrived with two teenagers. The reservation stated 3 guests and there I was in a room with one-double bed, that seemed a bit smaller. No other room was...More
Thank M M
Management response:Responded 3 July 2017
Dear M M,
Thank you for your honest review regarding your recent stay with us here at the Candlewood Suites Lake Mary. I do apologize for your negative experience during the check-in process, and would like to personally speak with you in more detail, so...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$116 - US$144 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Business Hotel in Lake Mary
Number of rooms
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