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Holiday Inn Express Lake Wales N - Winter Haven

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Holiday Inn Express Lake Wales N - Winter Haven
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217 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Lake Wales N - Winter Haven
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Showing 211: English reviews
Dallas, Texas
Reviewed 16 May 2015

I'm not sure how new this hotel is, but I'm sure it felt newer then it actually was. From the rooms to the hallways, elevators and lobby everywhere smelled new and fresh. A lot of the time I notice the small things, in this case, the hallways were nice and cool, I hate it when you go to a hotel...

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1Thank JAkles
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

I can't tell you how much it means when someone posts a review like this, especially on this website, but it is a lot. My team works very hard to make sure that we have our act together every day, and they will be very proud to read this review of your stay. I appreciate your business and opinion, and...

Eagan
Reviewed 8 April 2015

Recent trip to Orlando, with a side trip to Bok Towers. I wanted to not drive anymore that day, and booked a room for overnite at the Holiday Inn. A very pleasant stay, quiet,with an outside pool area to relax by. The breakfast room was very big and accomodating with a nice selection of hot and typical breakfast items. It...

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Helpful?
Thank John K
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you so much for being our guest and sharing your experience with everyone. We are very pleased that you had a good visit and hope that you will be our guest again in the future. I appreciate your review and thank you for your kindness.

tpa
Reviewed 23 March 2015 via mobile

I went on the app to book. Through an oversight on my part, even though I'm a veteran HI app user, I scheduled for the wrong date. When I was going to check in my reservation was not on my app. I called Clara at the hotel, she was very nice and helpful, but informed me not only did I...

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1Thank theesignguy
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for such accolades. I am very happy that we were able to work things out and that we will have the pleasure of your patronage again soon. You were very understanding and easy to work with and I appreciate how quickly we were able to get this done. Thank you so much and if you ever need anything,...

Reviewed 16 March 2015

The room is nice and comfy plus clean! We love HI pillows. We usually stay at Hampton inn so assumed breakfast ended at 10:00 NOPE 9:30. We strolled down at 9:36 and Ray and Carol were so friendly to my boys. They offered us all the left over goods and insisted we not clean up after ourselves. We left fat...

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Helpful?
Thank D3andD4
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking the time to share! We are so happy that you enjoyed your time with us. We try very hard to make this a great hotel that guests love.Ray and Carol will be thrilled to see their names mentioned and I can't wait to show them! Thank you again and come visit us again soon!

Kalamazoo, Michigan, United States
Reviewed 8 March 2015

Was here for a week on business. Was very close to the lobby and had a terribly weak wifi signal that was useless for business needs. Room was pretty clean and morning breakfast was adequate, but nothing to write home about (they do have the cinnamon rolls!). For the price I paid I have stayed at nicer HIE hotels.

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Thank RLSGSU
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your post and I apologize that your stay was less than satisfactory. The internet can be a making or breaking point, and I apologize that we had trouble while you were here. We try very hard to make this a great hotel that guests love and I am sorry that because of the internet, your stay for...

Indiana
Reviewed 5 March 2015 via mobile

Little pricey room looks good, if it was clean, shower stinks like it hasn't been cleaned. There was hair in sink. The water in shower has no pressure can't wash body so weak. I seen maid using a hand towel to clean room probably dirty. Maids Can't speak English. Even hall ways doesn't smell clean. Nasty

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Thank popbottle
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Oh my! This review is not typical at all - I am so sorry if this is what you experienced at my hotel. Most guests think we are top notch, but we definitely failed in this instance. I would like to talk to you about this. There is not enough info on here for me to reach out to you,...

Hollywood, Florida
Reviewed 5 March 2015

I can't say enough good things about this hotel. From the front desk efficiency, to room cleanliness, comfy beds, great amenities, to cheerful friendly employees, and free breakfast! What's there not to like about that perk!!! AND my pet peeve where the shower head is never high enough for my tall husband! Taken care of here, only wished I took...

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Thank Elizabeth1022013
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you taking the time to share your experience, and for being a repeat guest. We are glad you enjoyed your time with us and we look forward to your next visit.

Reviewed 17 February 2015 via mobile

By far Holiday Inn Express hotels are what hotels should be. This one is top notch. It is extremely clean. I even check the air conditioning filters in each hotel(my determining factor for rating a hotel better). This one was clean! The tv's are large! Our room had a microwave and fridge. I also like the tall desks. The beds...

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Thank Weston S
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for this fantastic review! My staff will be delighted when I share this with them. We try very hard to make this a great hotel that guests love and we are so happy that you enjoyed your time with us. We look forward to your next visit and appreciate your patronage.

Bangor, Maine
Reviewed 3 February 2015

Cost was little more then I wanted to spend but Hotel surpassed my expectations. The place was very clean- did not have any bad smells like so many places in Florida has. Then add in the Front Desk staff was top shelf- almost felt like hanging out with them because they treated me so fine.

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Thank Stephen5712554
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your nice words! We want every guest to enjoy their stay! You can hang out with us anytime - my team is so fun and I am very proud of them. I hope we see you again soon, and if there is anything I can do, please contact me at the hotel. Thank you again!

Birmingham, Alabama
Reviewed 29 January 2015

My wife and I came down with my entire family for my grandfather's funeral. While the event was somber, this hotel facilitated rest, relaxation, and fun family memories. The king size beds were extremely comfortable and the free breakfast was much more than I expected. I had never stayed in a Holiday Inn Express before but now it is a...

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Thank Huntsman1230
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your review. While we enjoyed having you, we wish it was under happier circumstances. From the staff and management, our condolences and sympathies.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express - Lake Wales is a brand new 82 room, interior entrance, hotel that offers a hassle-free guest experience, that will make you feel like you are visiting home instead of being on the road. ... more   less 

Additional Information about Holiday Inn Express Lake Wales N - Winter Haven

Address: 2953 Ridge Way, Lake Wales, FL 33859-6805
Region: United States > Florida > Central Florida > Lake Wales
Price Range: $184 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lake Wales N - Winter Haven 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
Holiday Inn Express Lake Wales N - Winter Haven Florida
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Lake Wales N - Winter Haven staff and other travellers.
4 questions
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Milwaukee, Wisconsin
over a year ago
Milwaukee, Wisconsin
over a year ago

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Questions? Get answers from Holiday Inn Express Lake Wales N - Winter Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor was lovely. The stairs had electronic lighting sensors- if you don't like that, use the bottom floor or take the elevator.”
doreenc644, 22 Apr 2017 | Read review
“Book early!”
ntewks, 18 May 2016 | Read review
“The 3rd floor has a very nice view of the city.”
  • King size Bed
Sinbraced, 21 Apr 2016 | Read review
“Great hotel for Legoland/Winter Haven.”
MNGal77, 5 Apr 2016 | Read review
“Ask for a room close to elevators”
534kenl, 8 Jul 2015 | Read review
5 of 5