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Holiday Inn Express Lake Wales N - Winter Haven

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Room & Suite (22)
Dining (7)
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Overview
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“home depot”(15 reviews)
“front desk”(29 reviews)
“yogurt”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Lake Wales N - Winter Haven
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Reviews (246)
There are newer reviews for Holiday Inn Express Lake Wales N - Winter Haven
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154
63
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All reviewshome depotfront deskyogurthi expresspancake makerbiscuits and gravydvd playernice tvlegoland ticketsvisiting legolandfirst floorwould stay againgas stationgreat location for legolandroom was largeb cexercise room
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61 - 65 of 240 reviews
Reviewed 7 April 2016

Nice hotel for Legoland. Clean, typical Holiday Inn experience. One thing I did notice is that 3 people while checking in reservations were not in the system. So call ahead and confirm your reservation and room type before heading out on your trip. We booked...More

Thank Chad239
Response from Deidre F, Front Office Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 8 April 2016

Chad329, Thank you for taking the time in your busy schedule to let us know about your recent stay. We would like to thank you for choosing to stay with us on your recent visit to the Holiday Inn Express-Lake Wales. We will be sure...More

Reviewed 5 April 2016

Though I wish I could give this hotel an excellent rating, my average rating comes from being told we didn't have a room upon arrival. I booked our room via Hotels.com 2 weeks in advance. We flew into Tampa with our 2 young children, then...More

Thank MNGal77
Response from Deidre F, Front Office Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 8 April 2016

Dear MHGAL77, Thank you for taking the time in your busy scheduled to let us know about your recent stay with us. We apologize that we did not meet or exceed your expectations during the check in process. Our goal is to make your stay...More

Reviewed 28 March 2016 via mobile

This is the second time here. Whole family stays (20+) when we all come down at easter. They have always taken good care of us. Rooms are always clean and staff is friendly. Only set back is pool it a little chilly being on the...More

Thank Alex Q
Response from Deidre F, Front Office Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 1 April 2016

Dear Alex Q, Thank you for taking the time in your busy schedule to let us know about your recent stay. We would like to thank you for choosing to stay with us on your recent visit to the Holiday Inn Express-Lake Wales. We very...More

Reviewed 26 March 2016

Stayed for two nights this month, room was nice, staff pleasant. Property is directly adjacent to a shopping plaza. Hotel is very green, giving you the option to reuse linen, towels. I placed the change linen note on my pillow, and returned to find my...More

Thank PortKenter
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 28 March 2016

Thank you for taking the time to respond and let us know about your stay. I apologize that we did not meet all your expectations. I can assure you that we take each and every guest survey and review them with our team members. Once...More

Reviewed 18 March 2016 via mobile

Terrible. I will never stay here again. First time to Florida from northern Indiana drove 17 hours and was told early check in would be no problem @ 1000. Got to the hotel at 0940 anticipating a 1000 check in time. Was told room wouldn't...More

2  Thank Combo1982
Response from Deidre F, Front Office Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 1 April 2016

Dear Combo1982, Thank you for taking the time in your busy scheduled to let us know about your recent stay with us. We apologize that we did not meet or exceed your expectations. Our goal is to make your stay a memorable one. We take...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$140 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$140 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (68)
Room & Suite (22)
Dining (7)
Pool & Beach (4)
Questions & Answers
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gumfrat
23 June 2016|
AnswerShow all 2 answers
Response from FL_Travel16 | Reviewed this property |
Yes they do! It leaves three times in the morning and returns three times in the afternoon/evening. This will save you 17.00 on parking, as well as time waiting in the parking line. When I stayed there in May, the times... More
1
Vote
Haydengramma
11 November 2014|
AnswerShow all 3 answers
Response from mark53546 | Property representative |
My apologies. We do not offer a shuttle or transportation to the park. There are cabs that can get you there, but no hotel shuttle.
0
Votes
Room Tips
"Building has only one elevator, busy when housekeeping & breakfast seekers used it. Also, beds are..."
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"try not to get a room with a door to the next room or you will hear them."
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"Request a room away from the elevator"
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"I booked the queen suite and it was ADA compliant so it was a larger suite and bathroom."
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