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Hilton Garden Inn Lakeland

Booking.comUS$109*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$140*
US$109*
US$140*
US$109*
US$140*
US$109*
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Hilton Garden Inn Lakeland
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563 Reviews from our TripAdvisor Community

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Showing 560: English reviews
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Lakeland, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

They have a new chef there and the food is outstanding. I have had the opportunity to try several things. The staff is very professional and friendly. This is a great location especially if you are there for the annual air show. Lots of shopping close by and movie theatres if you are looking for that sort of thing. Convenient...

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Helpful?
Thank Michele C
About Hotel's Favourite Review
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your Awesome review! We are so pleased you enjoyed your stay and we certainly hope to see you again next year during Sun n Fun!

Reviewed 3 weeks ago via mobile

I hope it was an "off" weekend but I wasn't overly impressed. The lobby is beautiful but the rooms are just plain. We came back to our room late the first night to find that it had not been touched by housekeeping. When I called the front desk to complain and ask for towels, the worker seemed stressed. I walked...

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Helpful?
Thank Rene' S
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing your feedback about your stay. My apologies that your stay did not meet your expectations, as we strive to take care of our guests . I would encourage you to reach out to our GM Mark Clausen if you are still unsatisfied with your stay , so he can address your concerns directly, and arrive at...

Freeport, Florida
Reviewed 4 weeks ago

One of our dinners was extremely over cooked and the other took 45 minutes to arrive at the table. We returned the burnt fish and waited 45 minutes for a simple stirfry dish. A 85 minute dinner that should have been over in 45 minutes. Then we we're insulted with a 100% bill. We received apologies for the multiple mistakes...

Review collected in partnership with Hilton Garden Inn
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Thank 342craig
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing your feedback, and I apologize that it appears we definitely fell short of your expectations this visit. From the details you provided, I am unsure if you took the opportunity to speak with one of our managers while you were here, so that we could address your concerns. Feel free to reach out to our GM...

Northville, Michigan
Reviewed 4 weeks ago via mobile

We stayed here during a visit to Lakeland to come in for a Tiger spring training game. It is not a convenient location for that, but the rates were okay for the time of year, and we are loyal Hilton Honors members. A couple of major downsides. It is a little noisy with the tollway nearby. You might want to...

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Helpful?
Thank BHartMich
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing your feedback and for being loyal Hilton Honors Members! We hope to have the opportunity to serve you again when you are in our area.

Atlanta, Georgia
Reviewed 4 weeks ago

My wife and I have stayed at this hotel several times. It is pet friendly so we can travel with or dog to visit family and stay at a high quality hotel like the Hilton. Location is convenient and the service is always excellent.

Review collected in partnership with Hilton Garden Inn
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Thank gporter2017
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your continued loyalty and for taking time to share your feedback! We hope to see you again soon!

Columbus, United States
Reviewed 18 March 2017

Highest I have ever paid for a room of this quality. Small tv, outdated bathroom and not the cleanest. The amenities are good outside the room. No free breakfast so plan on spending a lot of money here

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Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing your feedback with us concerning your stay. While we understand price is always a consideration, we are generally competitive in price with those in the area , however during peak season and high demand times rates in the entire area tends to be higher based on demand. While the HGI Brand does not offer complimentary breakfast,...

Suwanee, Georgia
Reviewed 7 March 2017

Nice spacious room for a business trip to Publix and I Will return. Nice breakfast too. The employees are all very nice and accommodating for my needs. Everything in the hotel seemed nice and clean. Very close in proximity to Publix headquarters and the airport which was a plus!

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Thank tmaxian
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for you review of our property, we are so glad you were pleased with everything and found us to be convenient for you. We look forward to serving you again in the future!

Louisville, Kentucky
Reviewed 2 March 2017

Great room and service but no complimentary breakfast. There was a restaurant but priced a little high. I thought all Hilton hotels provided some type of breakfast. It is located near an airport and there wasn't much else around it and we were not really familiar with the area.

Review collected in partnership with Hilton Garden Inn
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Thank theresar44
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your review, and we are pleased that you enjoyed your stay. The Hilton Garden Inn Brand does not include the Deluxe Continental Breakfast or Full Cooked to- order Breakfast in the cost of the room, in order to give our guest the option of that expense rather than automatically building it into the price of your stay....

Sanibel Island, Florida
Reviewed 1 March 2017

A lot of room for improvement. Sad for any Hilton. Bad service in the dining room as well as in room dining. Dirty pool/spa. Some staff really did try to make an effort but morale is obviously an issue and it shows in the lack of attention to detail.

Review collected in partnership with Hilton Garden Inn
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Thank Skuehe
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you so much for sharing your feedback from your visit. My sincerest apologies that your dining experience did not meet with your expectations. Based on your review, I am not sure if you had the opportunity to speak with one of our managers while still on property, if not please feel free to contact our GM Mark Clausen so...

Bradley, Illinois
Reviewed 28 February 2017

I do not think you can get to this property without getting on the tollway. We experienced very nice desk staff. We felt breakfast service could have been better. This is a nice property. The taxes are reasonable(less than one would expect), for where the property is located.

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Helpful?
Thank Allen_M_54
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your review of our property, and we are pleased that overall you were quite satisfied with your stay. Please see a front desk agent next time you stay with us and we can guide you on how to avoid the toll roads when at our property. We look forward to serving you again in the future!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Garden Inn Lakeland

Address: 3839 Don Emerson Dr, Lakeland, FL 33811-1238
Region: United States > Florida > Central Florida > Lakeland
Price Range: $140 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Orbitz, Travelocity, Priceline, Hotels.com, Cancelon, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Lakeland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland
Hotel Style:
#1 Family Hotel in Lakeland
#2 Romantic Hotel in Lakeland
#4 Business Hotel in Lakeland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lakeland staff and other travellers.
8 questions
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Port Saint Lucie, Florida
over a year ago
New Port Richey, Fl
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Lakeland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor and corner rooms are best”
davidpN7416GY, 26 Feb 2017 | Read review
“call to find out when the dinner dance is happening.”
62juneg, 3 Dec 2016 | Read review
“I don't have a preference”
469rickc, 6 Mar 2016 | Read review
“higher floors best, with traffic from Drane Field road being pretty loud if you are on ground floor facing the road.”
danmatk, 20 Jan 2016 | Read review
“there are free and paid wifi. 213 was not a bad room even being close to the elevator”
TereK660, 16 Jan 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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