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Imperial Swan Lakeland

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Traveller (38)
Room & Suite (24)
Family and Play Areas (3)
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Overview
  • Excellent28%
  • Very good19%
  • Average7%
  • Poor14%
  • Terrible32%
Travellers talk about
“awesome staff”(4 reviews)
“fun fly”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Bar/Lounge
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (189)
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11 - 15 of 188 reviews
Reviewed 29 September 2017

I needed to book a room for my parents, who escaped South Florida to get away from Hurricane Irma. I called Imperial Swan, but they were totally booked. I did get a room at a local Holiday Inn, however the hotel lost power during the...More

1  Thank Stephen H
Reviewed 24 September 2017

Our first stay here was during Hurricane Irma. It was very trying times but the hotel staff and hotel itself was incredible. The staff are all very friendly and accommodated everyone. Breakfast was served every morning, even the morning after the hurricane. The beds are...More

Thank Ben W
Reviewed 12 September 2017 via mobile

Very nice stay during Hurricane Irma. This hotel stood thru horrendous wind from eye if Irma with little damage! I felt comfortable and confident in my choice staying with Imperial! I left my room at 10 am to check my residence for electricity and upon...More

Thank Karen R
Reviewed 31 July 2017

Me and my wife came in to town for a family reunion. Stayed in a suite, had jacuzzi tub. Was quiet and comfy. Plenty of room. Seems they are renovating and it was very nice staff who sent us to Manny's which was delicious too....More

Thank walter54fisherman
Reviewed 23 June 2017

We have stayed here quite a few times without any issues. THIS time, it was beyond MISERABLE!!!!!! There was a quinceanera celebration that went on for over 6 hours on the 7th floor. It didn't matter what room they gave us (some of us on...More

Thank CAROL523
Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 27 June 2017

Hello CAROL523, Thank you for your review :-) I can speak on this since I am the Food & Beverage Director here. I hosted that party on the 7th floor the night you speak of. I apologize for the noise but as a banquet facility...More

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Best Value Properties in Lakeland, FL
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$99 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$99 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Add Photo Photos
Traveller (38)
Room & Suite (24)
Family and Play Areas (3)
Questions & Answers
Ask a question
Paula D
4 February 2016|
AnswerShow all 3 answers
Response from Patricia P | Reviewed this property |
no
0
Votes
TINKERBELLA2007
4 March 2015|
AnswerShow all 2 answers
Response from Jacqualyn s | Property representative |
yes included in the hotel service fee
0
Votes
Room Tips
"Choose any room at any other hotel and you'll be better off than here."
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"Do not stay here ROACHES"
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"There are none!!!!!!"
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"get a suite, more private, spacious, and quiet"
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