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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive

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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
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121 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Start your review of Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
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Reviewed 4 days ago NEW

Staff and manager was very nice and friendly and VERY helpful! I stayed for 1 month and the staff and manager was very accommodating. It was a pleasant stay! I would definitely recommend this property to family and friends.

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Helpful?
Thank Hadjara S
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

Thank you for choosing to stay at Extended Stay America - Orlando - Maitland - 1776 Pembrook Dr. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with my entire team, and they were very appreciative of your recognition. Thank you...

St. Pete Beach, Florida
Reviewed 1 week ago NEWvia mobile

My husband had a medical procedure very close to the hotel..Have stayed at this hotel once before.. The Remodel of the rooms is great..Our room was nicely done..Very clean.. Guest services and front desk very helpful.. Our first night went smoothly until 10pm..Our neighbors upstairs began stomping around for at least an hour before my husband went to the desk...

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Helpful?
Thank carol t
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

Carol, thank you for evaluating your stay with us. Please accept my sincere apologies for the difficulties you and your husband encountered due to the noise caused by the other guests of our hotel. I have discussed your comments with my team and we will be making changes to better serve our guests. We appreciate your feedback and hope that...

Reviewed 1 week ago via mobile

Our stay was like coming home. I was in town for a conference and my wife became ill following the flight. We rushed to the motel and my wife was in bed before I turned the lights on. We woke up rested and refreshed. Room was clean staff was friendly and helpful. Beautiful residential neighborhood to take an evening stroll.

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Helpful?
Thank Jonathan B
00esa, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

Jonathan, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive. It's nice to read you and your wife enjoyed a comfortable stay and were impressed with our service and your suite. Thank you for being our guest, and we look forward to...

Tennessee
Reviewed 1 week ago

I'm usually not a fan of extended stay properties. When Hotwire first revealed this brand for my blind purchase i was dissappointed. However this property proved itself in a few ways. Some Extended Stay properties are in fringe neighborhoods. Not this one. It's in a modern office park. The setting is wooded. There is good proximity to restaurants and shopping....

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Helpful?
Thank ReadTheTruth
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

It was our pleasure having you as our guest at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive. We are happy to read you enjoyed your visit and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are...

Winston Salem, North Carolina
Reviewed 2 weeks ago

The room is great, the staff was very helpful and friendly. There were no hangers which I thought was odd. I didn't ask the front desk for any either. I asked for an iron which was given promptly. The only issue was trying to get there with major construction on Keller Rd.

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Helpful?
Thank 773charlenec
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

We appreciate you choosing to stay at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive for the wedding trip. We are glad that you enjoyed your visit, especially our hospitality and the great condition of your room. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, General Manager

Reviewed 2 weeks ago via mobile

I am a frequent traveler and almost never stay at this brand because it can be hit or miss. This one, however, was a great stay. The staff were very accommodating and helped figure out a booking error quickly. The room was updated and clean enough to meet my picky standards. The common areas are also well kept, clutter free...

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Helpful?
Thank Clarice H
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

Clarice, many thanks for taking the time to share your wonderful review of Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive. We are glad you enjoyed your time with us, especially the service provided by our courteous associates. They will be pleased to read their efforts are noticed and appreciated by our guests. We hope you will...

Atlanta, Georgia
Reviewed 5 weeks ago

I chose this hotel to be closer to the nature parks and away from the theme parks. It is in an excellent location adjacent to an office park so it felt safe. Wendys and Chik-fil-a within walking distance. Good price for the area. Liked the layout of the room. The desk clerk told me about "grab n go breakfast" but...

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Helpful?
Thank Nancy B
Kissimmee, Florida
Reviewed 7 February 2017 via mobile

Large Rooms newly remodeled with flat screens and full kitchen with oven but no dishwasher. Clean and comfortable!! Breakfast just muffins and granola bars. We will be back again!! Thanks to Natalie!!

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1Thank stevet9797
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

I want to thank you for taking the time to share your experience. I am pleased to read you enjoyed your room accommodation and that you would stay with us again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Fort Lauderdale, Florida
Reviewed 21 January 2017 via mobile

This was the most disgusting hotel I've ever stayed in.. I don't have a good thing to say about this disgusting gross place.. The smell the filth the staff all gross.. I have never reviewed a hotel to be this bad... But this place was the worst of the worst.. Years ago extended stay was a nice hotel chain.. I...

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Helpful?
1Thank dbfortlauderdale
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

Your experience recently caught our attention. Please know that we are sincerely sorry that you endured cleanliness issues during your stay. To make sure this doesn't happen again, I will be coaching our staff on the proper customer service and cleanliness standards that must be maintained at all times. The staff and I appreciate your comments, as it will only...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 January 2017 via mobile

We checked out of the hotel yesterday and overnight our plans changed. Would not think of booking anywhere else. Dpoje with Erica who quickly booked us again without any hesitation. The value added service, courtesy and politeness of Jane, John, Erica, Josh, Paola and Lee is not once in awhile. It is a consistency and a pleasure to deal with...

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Helpful?
Thank A TripAdvisor Member
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive, responded to this review

We appreciate your feedback on your experience with us. It is satisfying to read how well our staff assisted you when your plans changed and the excellent level of customer service you received from them. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Extended Stay Deluxe - Orlando - Maitland - Pembrook Drive is located in the heart of the Maitland business district and provides fast access to downtown Orlando and Lake Mary. The hotel features 83 rooms each with a Queen or King size bed, sleeper sofa, fully equipped kitchen and free wifi. Amenities include an outdoor pool with barbecue area, fitness center, guest laundry and complimentary grab n'go breakfast served daily. ... more   less 

Additional Information about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive

Address: 1776 Pembrook Dr, Maitland, FL 32810-6309
Region: United States > Florida > Maitland
Price Range: $114 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com and Priceline so you can book your Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Orlando-Maitland-Pembrook Dr Hotel Orlando
Extended Stay Orlando
Orlando Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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