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Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.

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Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.
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79 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Orlando, Florida
Reviewed 2 weeks ago

My name is Peter Walker and I am a guest of Extended Stay in Maitland, FL and just wanted to share with you the absolute wonderful way i have enjoyed my stay hear . Even though all the people here are very kind and professional, there is one individual named Franklin who is a supervisor of the front desk who...

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Helpful?
Thank pwalker501
Saint Augustine Beach, Florida
Reviewed 4 weeks ago via mobile

Difficult to get there.....3 different Extended Stay America properties in same area. Directions not correct. Had to wait 10 minutes for desk staff to check in. Room smelled musty. Carpet between kitchen area and bedroom taped down with duct tape. Soap did not lather. Had to ask for glasses for water in room. No kitchen items in kitchen. Had to...

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Helpful?
Thank NFD2016
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the condition of the hotel is truly regrettable. We are very sorry for your experience. I met with our staff, and we will be working diligently to correct the issues that you had in the room to ensure that all...

Reviewed 21 October 2016

The check in process was quick, the environment is clean, but the interior is a little dark for my taste. The breakfast is continental, coffee is great. Staff was very helpful. Limited places to eat. The traffic is horrible.

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Helpful?
Thank Colleen B
Barefoot Bay, Florida
Reviewed 15 October 2016

From reservations to arrival greeting, cleanliness and friendliness of the staff I was amazed at the quality of all for the price we paid. We had 3 elderly ladies with 3 pets trying to escape from a hurricane. Staff went out of their way to help us. Our rooms were clean and we were questioned during our stay as to...

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Helpful?
Thank webbpat
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

It is so rewarding to see that you had an excellent stay. I'm pleased our staff made a positive impression with their helpfulness and the customer service provided. It is great to see you all were well accommodated and safe from the hurricane. Thank you again for your review. We look forward to seeing you in the future, should your...

Reviewed 11 October 2016

Friendly staff, cool little kitchen and affordable. We have a dog who is a nervous little fella around people he doesn't know and this place accommodated all of our requests. We were running form a hurricane and it was a good place to squat with a pet. There was coffee and breakfast bars and a nice sitting area in the...

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Helpful?
Thank Eliza B
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see you were able to take advantage of our pet-friendly policy and that you found your accommodations to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in...

Reviewed 4 August 2016

We are here on business its been six months. We ask to have room carpet shampooed to our surprise it was done by a gentlemen, Charlie (1618) that was yesterday. Today Ivey Hazim came early to clean stated she has many rooms to take care of but aware that my spouse comes early to rest "wanted to get to 321...

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Helpful?
Thank Sohaila H
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

I want to thank you for taking the time to share your experience. I am pleased to see our staff went above and beyond to accommodate you so well during your stay. They will be informed on the excellent customer service they are providing to guests. Once more, thank you for posting your review. We look forward to having you...

Reviewed 30 June 2016 via mobile

The Extended Stay America was a very pleasant one Jonathan was always very pleasant he meets you with a smile and strives to help in any way the rooms were comfortable and clean the staff treats you like your part of there family

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Helpful?
1Thank Sandra J
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you for your kind words in your review. It is refreshing to readt you had a great stay and that our staff was accommodating. I will be sure to give Jonathan your praise. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 29 June 2016

I just moved here from Denver, been here for 3 weeks now going on a month. Spent the last 2 weeks at this specific location. My favorite between the 2 is definitely this location. The staff is awesome!! Jonathan is my FAVORITE!!! He works sooo hard to keep this place on point, I swear he never goes home lol! Plus...

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1Thank MANDEE C
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you for taking the time to write such kind words about our hotel. I am pleased to read that you had an excellent stay with us. It's great that our convenient location was beneficial for you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Bronx, New York
Reviewed 29 June 2016

I have stayed in other hotels and this one is by far the best one. It's neat and quiet. The rooms are very comfortable and the staff are great. Maria and Jonathan have made it very welcoming. I recommend this place to everyone. They make it feel like home away from home.

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2Thank georginamelendez1979
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

We appreciate your positive review about your stay. It is pleasing to know that our staff helped make your experience a great one. I will be sure to give them your praise. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 29 June 2016 via mobile

After a long and dreadful day, Jonathan at the front desk made my welcome so amazing. He's very polite, well spoken and knew how to handle every last and aggravating question that I had. There was no stupid question to him. He understood my frustrations and understood I had my kids with me that were just as tired and needed...

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Helpful?
1Thank Jeanine J
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

We appreciate you taking the time to tell us about your experience. I'm am thrilled to know our staff member Jonathan was able to accommodate you so well. I will inform him of your comments. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated (September 2011) hotel in the heart of the Maitland business district. All rooms feature a 32 inch flat panel television, euro top mattresses, comfortable recliner and fully equipped kitchen. Easy access via I-4 to downtown Orlando and Lake Mary. ... more   less 

Additional Information about Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.

Address: 1760 Pembrook Dr, Maitland, FL 32810-6309
Region: United States > Florida > Maitland
Price Range: $100 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Orlando
Extended Stay Orlando
Orlando Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors receive better view more sun, enjoy the rain sounds at night”
 of 5 bubbles , 4 Aug 2016 | Read review
“The Wifi was nonexistent in my room”
 of 5 bubbles WriteLeft, 12 Dec 2015 | Read review
“Corner suite---134, very spacious”
 of 5 bubbles damionhutchins, 26 Oct 2015 | Read review
“Rooms looking away from a main highway are quieter (that would be rooms at the back side of the hotel).”
 of 5 bubbles P8680NPgeorgeg, 7 Oct 2015 | Read review
“Go somewhere else.”
 of 5 bubbles Goofster56, 24 Jun 2015 | Read review
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