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2018-02-12 2018-02-13
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    Marriott's Crystal Shores

    600 S Collier Blvd, Marco Island, FL 34145-5604
    +1 855-821-4553
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    2018-02-12 2018-02-13
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    Traveller (293)
    Room & Suite (97)
    Pool & Beach (59)
    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “vacation club” (32 reviews)
    “cascade pool” (5 reviews)
    Free Wifi
    Free Parking
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Facilities for Disabled Guests
    Dry Cleaning
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
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    Rooms
    Feb 12Feb 13
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (506)
    There are newer reviews for Marriott's Crystal Shores
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    171 - 175 of 497 reviews

    Reviewed 10 July 2015

    We were very pleased with the property. Our family of four loved our 2-bedroom unit. It was beautifully appointed and offered a side view of the ocean, though we weren't expecting to have any kind of view. The resort, though small, is very well maintained...More

    3  Thank Jones4Traveling
    Response from MarriottVacationClub, Corporate Customer Care at Marriott's Crystal ShoresResponded 16 July 2015

    Thank you for your review of Marriott's Crystal Shores! We are pleased your well-appointed villa spacious, with a lovely view of the ocean and it is great to hear you and your family frequented Stilts during your time at the resort. We look forward to...More

    Reviewed 8 July 2015

    This was a family trip 4 adults and kids. The resort has many activities for children on a daily basis. The pool has a tunnel and the kids loved it! The beach is right in front of the resort with a short walk. The staff...More

    2  Thank Michelle Z
    Response from MarriottVacationClub, Corporate Customer Care at Marriott's Crystal ShoresResponded 9 July 2015

    Thank you for your review, Michelle! We are pleased your overall stay, from the children's activities, to the beautiful view from your well-appointed villa, made for a lovely trip to the beach. We look forward to meeting your expectations again at Marriott's Crystal Shores!

    Reviewed 6 July 2015

    We stayed at Marriott’s Crystal Shores from 6/28-7/5. We had a great first visit. The property is undergoing major construction. Our unit was on the 8th floor, gulf view (with a split bedroom layout), directly next to the construction site. We couldn’t hear the construction...More

    5  Thank 9999stephs
    Response from MarriottVacationClub, Corporate Customer Care at Marriott's Crystal ShoresResponded 9 July 2015

    Thank you for your review of Marriott's Crystal Shores! We are delighted your first stay at a Marriott Vacation Club Resort was great fun with the resort activities/contests and fireworks seen from your balcony on Fourth of July. We look forward to having you for...More

    Reviewed 1 July 2015

    Recently spent 4 nights here, we are Marriott owners. 7 total in the 2 BR unit - wife and I, our 3 kids + 2 grandparents. Plenty of space for all. We had a really nice oceanfront unit on the 10th floor. The two pools...More

    4  Thank gdg2173
    Response from MarriottVacationClub, Corporate Customer Care at Marriott's Crystal ShoresResponded 2 July 2015

    We appreciate your review of Marriott's Crystal Shores! We are glad you enjoyed the beautiful Marco Island beach and quietness of the resort during your stay. We hope to have you poolside with your family again soon at Crystal Shores!

    Reviewed 30 June 2015

    We ran away for the holiday weekend with good friends and we loved our 2 bedroom condo with a view. Spacious accommodations with a very workable kitchen. The only draw back was the second bedroom had a small hallway with no hallway door to get...More

    1  Thank STGALACA
    Response from MarriottVacationClub, Corporate Customer Care at Marriott's Crystal ShoresResponded 2 July 2015

    We appreciate your five-star review of Marriott's Crystals Shores! We are pleased you enjoyed the pool area and cabanas during the day and a beautiful sunset stroll along the beach in the evening. We look forward to having you again on your next trip to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Concierge
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Outdoor pool
    • Heated pool
    Details
    • Price range
    • US$562 - US$678 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 On the Beach Hotel in Marco Island
    • #4 Luxury Hotel in Marco Island
    • #4 Top resorts Hotel in Marco Island
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 219
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, getaroom.com, Priceline, Cancelon and TripOnline SA so you can book your Marriott's Crystal Shores reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Southwest Gulf Coast >
    • Marco Island
    • Also Known As
    • Marriott`s Crystal Shores Hotel Marco Island ,
    • Marriotts Marco Island ,
    • Marriott's Crystal Shores Marco Island, Florida
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    Traveller (293)
    Room & Suite (97)
    Pool & Beach (59)
    Dining (28)
    Hotel & Grounds (152)
    Bathroom (3)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    TStr8
    3 January 2018|
    AnswerShow all 2 answers
    Response from MarriottVacationClub | Property representative |
    There is a third party vendor that rents chairs and umbrellas. The resort provides beach towels for resort guests.
    1
    Vote
    Marie G
    I was very surprised by Karen's experience with her timeshare week, which was scheduled at a time when Crystal Shores was closed as a result of hurricane Irma. We are at Crystal Shores this week and, just this afternoon, I spoke to a representative at Crystal Shores who said that the issue of re-bookings for people with weeks scheduled during the Irma closing was handled by the corporate office. This is understandable, given that communications on Marco Island were down subsequent to the hurricane. The representative indicated that the re-bookings were handled on a case-by-case basis. I would hope that Marriott Vacation Club would have done something to accommodate owners whose weeks fell during the closure. It seems the decent thing to do. That said, I haven't had the opportunity to review the sales agreement, but I will when I have the chance. I was also surprised that, as owners, we did not receive any communication whatsoever about the damage done to Crystal Shores, let alone information about the length of the closure period. The only way that I knew that the resort was open in time for our week was by calling the resort directly. Can anyone speak to the policy for timeshare owners who had weeks scheduled during the hurricane closure? Or to why owners were never contacted about the damages to the property?
    10 October 2017|
    AnswerShow all 3 answers
    Response from shopper700 |
    We are MVC owners of two weeks in HHI and have used our points to go to Crystal Shores. After the hurricane closed this property we phoned to ask what can we do and we were told just wait and see if we will be open for the... More
    1
    Vote
    Don H
    18 September 2017|
    AnswerShow all 6 answers
    Response from Benita D | Reviewed this property |
    If you are a Facebook user, search for Marriott Vacation Club Crystal Shores, then click on follow. You will get their updates on your FB feed. They were under the mandatory evac order and had to have all guests and staff... More
    2
    Votes
    Room Tips
    "Upper floor in the new building gets you a partial Gul;f view at a lower price."
    Read review
    "Gulf Front high floor can't be beat. Amazing sunsets."
    Read review
    "Choose a different hotel. They don't deserve your business."
    Read review
    "Get an ocean view for your room, you will thrilled with."
    Read review
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