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About
#57 of 152 hotels in Miami
Location
Cleanliness
Service
Value
The Hilton Garden Inn Miami Airport West hotel is conveniently located near the Miami International Airport. This Hilton Garden Inn hotel is just minutes away from all area major corporations and attractions including the Miami Cruise Port, South Beach and the Art Deco District, Downtown Miami, and the Doral Business Park. Guest rooms have features designed with you in mind, including: Great American Grill serving breakfast, lunch, dinner, and evening room service, 24-hour Pavilion Pantry convenience mart, Complimentary airport transportation, The Garden Sleep System bed, with non-allergenic feather pillows and duvet cover, In-room Cuisinart coffee maker, microwave, and mini-refrigerator, 32-inch high-definition, flat-screen TV with premium channels and Lodgenet movies, Complimentary high-speed wired and wireless Internet with remote printing provided by PrinterOn, in all guestrooms, Flexible workspace with Ergonomic Mirra Desk Chair, USA Today delivered Monday-Friday, Fitness center
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Location
47Car recommended
Grade: 47 out of 100
35Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
3550 NW 74th Ave, Miami, FL 33122-1208
Getting there
Rental CarsSee car hire from US$28/day
1703Reviews69Q+A96Room tips
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We booked a room for a Friday night in January at this hotel mainly because it was a Hilton brand hotel with a good reduced rate for seniors and because of its free pickup at the airport and shuttle availability to the cruise port. The hotel, however, was a disappointment. It was just small things that made it fall short of what we expected from a Hilton brand. While the renovated lobby with its café and a section for buying snacks and refreshments gave a good impression, the inside of the elevator to the rooms did not. The cleaners had long forgotten to wash the inside door of the elevator which was streaked with dark stains. It felt grubby in the elevator as well. When we opened the door to our queen room, there was a faint unpleasant odor which seemed to disperse when the AC was turned on. The room was spacious with a sitting area and a bedroom area, both with oversized flat screen TVs. The sitting area had the microwave, coffee/tea machine with paper cups, but no coffee cups, no spoons, no kettle. The wood furniture in the sitting area, especially the drawer units, needed refinishing as bare wood was visible on the edges of the drawers. The upholstered couch and chair, overly large, were squished into the sitting area. The bathroom with a dated tub/shower combo was clean with no mold on the tile, or shower curtain, but the picture frame on the wall was banged up with the silver edge starting to peel off. The wallpaper in the bathroom as well as the wallpaper on the 6th floor hall walls was reminiscent of the ‘80’s. The room, though, had the expected toiletries and a supply of good towels. I kept my socks on to walk on the rug. While the bed was comfortable, the AC was positioned to allow cold air to blow towards the bed. I slept with the sheet over my head while hubby found an extra blanket in the closet. The drapes were nice and kept the light out. The room was quiet. We ate dinner in the café and had a long wait for our salmon fillets (around $24) which arrived overcooked with burnt edges; alongside, were cooked frozen veg, not fresh. We didn’t use any other services at this hotel like the outdoor pool, business center. The hotel doesn’t offer a complimentary breakfast, but the café has a breakfast menu. The hotel is an area with no restaurants. We had no problems with the shuttle service. The airport shuttle goes around every 30 minutes and our shuttle did have the name of our hotel visible on the minivan. We didn't have to phone for a pickup. We booked the cruise port minivan shuttle ($14pp; leaves at 10:30am and 12pm; 20 -25 minute drive) on arrival at the hotel and were able to check out of the room just before noon. It was the price and brand name that attracted us to this hotel as most hotels around the airport also offer the shuttle service. I am undecided about a future one night booking at this hotel. Perhaps it was the comparison of staying at the well appointed YVR Fairmont hotel the previous night that made the shortcomings of this Hilton Garden Inn so obvious.…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
This hotel is doing it right! We chose this hotel because it was only a few minutes away from where we have business at the next day. Parking - plenty of parking. My husband drives a truck and trailer - don't attempt it! My stress level was over the top as my husband paralleled park. Beautiful - we were told just redone lobby. Grounds are kept and nice. Manny was amazing at check in - which we didn't arrive until 10pm. Welcomed us, described certain amenities and asked if I had a preference on location of our room. (I can't think of the last time someone asked me that!) We dropped off our items, room was perfect, clean and modern. After a stressful day we were looking for a glass of wine. There isn't a whole lot super close by within walking distance so we met Mario at the bar. I believe he was closed. But he was willing to let us sit and relax while he cleaned up. The next morning Manny was back!! I'm sure he was tired but he was super great with us again. We didn't participate in breakfast which was an extra charge. But it looked really great! We also noticed the airport shuttle they provide come by frequently. The driver even greeted us in lobby asking if he could help us. Great job HGI Miami! Thanks for for taking care of us!…
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Mauricio Martins, General Manager at Hilton Garden Inn Miami Airport West
Responded Oct. 26, 2021
Dear mommyindallas, Thank you so much for staying with us and for your kind comments about our staff. It is always refreshing to see their hard work appreciated, it goes a long way for the moral of the team. We hope to have you back again. Kind regards, Mauricio Martins Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay was great, we were welcomed by Devin, who was extremely friendly and helpful. Would stay here again. No issues. Room was cleaned everyday and toiletries added. We got free water and coffee. Restaurant on site.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ardrey Lopez, Owner at Hilton Garden Inn Miami Airport West
Responded 2 weeks ago
Thank you for choosing us as your home away from home. It was a pleasure to serve you while you were here with us. We certainly do appreciate the service Devin provided for you and we love having him on our team. We hope we get the opportunity to host you again in the very near future. Take care always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff is friendly, understanding, accommodating, and thorough. Starbucks and Chipotle close by as well as lots of other options. Impressed with the overall cleanliness too! There’s a lot of shuttle stops leaving from the airport just FYI.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Have a plan for food if you’re coming in late. Not a ton of late night options during the week....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ardrey Lopez, Guest Services / Front Office at Hilton Garden Inn Miami Airport West
Responded 2 weeks ago
Thank you for choosing us as your home away from home. Just want to say thank you for staying with us and I am glad our staff was able to help you and accommodate anything you needed. I really hope we get to see you again in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The accommodations are okay, but on our way to the airport we nearly lost our seat despite being one of the first ones there because they only asked in Spanish who was there first. All instructions were in Spanish including return instructions. When we arrived at the other end of our trip we waited and waited as every other hotel shuttle went by, many twice. We called and they said us it was 10 minutes out. 35 minutes later it finally shows up, Then it proceeds to take an extremely long route through cargo areas (to be fair they did have a sign in English saying this could happen.) I can’t say the shuttle staff was rude, but they certainly weren’t friendly. 1,5 hrs to get from the pickup zone to our hotel. We will certainly never stay at this Hilton Gardens again.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Devin Hartling, Guest Services / Front Office at Hilton Garden Inn Miami Airport West
Responded Dec. 22, 2022
Dear Ashley, Thank you for your review and comments. I am very sorry your experience was negatively affected by our shuttle. All of our drivers have at least basic English language skills so what you described should not have happened. As well, our complimentary shuttle service departs the hotel every 30 minutes - high demand periods as well as traffic can delay the pickups slightly longer. Regardless, I regret this created a negative tone for your experience. Your feedback is valuable, and we will continue to improve the services we offer. I hope we have the chance to welcome you back again for a better stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When you pull up to hotel it feels like you're going to a resort. The staff is very friendly and the hotel in rooms are very clean. Omg the bathroom hand soap smells so good. (That is just a fun fact to know)
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Devin Hartling, Guest Services / Front Office at Hilton Garden Inn Miami Airport West
Responded Nov. 21, 2022
Thank you choosing us as your home away from home. I am glad you had an amazing with us. We always want to see our guests leave our property in a great mood and I am happy we were able to provide that. I hope we get to see you again in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For breakfast I had a muffin and some scrambled eggs with a cup of coffee. I figured the $10.00 food credit would cover the cost but I couldn’t have been more wrong. The total cost was $21.00. It kind of defeats the purpose of a $10.00 credit when you over charge for breakfast by $15.00. The food was not worth the price at all. The muffin tasted like it came out of a vending machine and the eggs out of a carton.
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Date of stay: November 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauricio Martins, General Manager at Hilton Garden Inn Miami Airport West
Responded Nov. 18, 2022
Dear liebriez, Thank you for staying with us and for your feedback. I am sorry that our breakfast did not meet your expectations, we follow all Hilton standards and buy the freshest products, our culinary team works hard to put out a nice a buffet daily, pastries are baked daily, fresh fruit, breakfast meats of the highest quality... The eggs do come out of a carton as they must be pasteurized, Hilton standard, but we spice it up and make sure they are fluffy, moist and tasty. Regarding the HHonor's F&B Credit determined by Hilton, there is nothing we can do on a property level and our our prices have been driven by the inflation which directly affected all of our costs. Thank you again and we hope to have you back soon. Kind regards, Mauricio Martins Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here the night before our cruise because it was one of the few hotels offering a shuttle to the cruise terminal and free parking for the duration of the cruise. It was a reasonably pleasant stay; the price was okay, especially for the Miami area. The area isn't too easily walkable although there are many restaurants on the main road near the hotel. We ended up ordering food through DoorDash. The area seemed safe enough and there is a convenience store on the corner. The shuttle to the pier for three people ended up being more expensive than a Lyft, so we ordered a ride instead. (If it had been 1 or 2 people the shuttle would have been cheaper.) We missed the complimentary breakfast we've usually gotten at hotels in the area, but that's a Hilton thing, not a "this hotel" thing.…
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Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Devin Hartling, Guest Services / Front Office at Hilton Garden Inn Miami Airport West
Responded Nov. 14, 2022
Hello, We appreciate you for choosing out property as your home away from home. Our property always has a lot of people who are arriving for a cruise and it is always a pleasure to host you and others even if it is just for a 1 night stay. We actually do not have free breakfast here as nationwide Hilton Garden Inn doesn't serve complementary breakfast. I hope we do get to see you again in the near future. Stay safe and safe travels always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not really close to airport - shuttle took about 20min. but waited 45min at the airport and called twice, they told its on its way. Staff was nice but didnt deduct HH status crtedit on the bill. Room size was adequate, Would probably choos a hotel closer to airport next time.
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2022Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Devin Hartling, Guest Services / Front Office at Hilton Garden Inn Miami Airport West
Responded Nov. 14, 2022
Hello we do appreciate you choosing our property as your home away from home. I am happy our staff was able to accommodate you well. Please reach back to me regarding your HH status credit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The facility was fine. It was a bit set back from the road and harder to locate the entrance. In addition on that particular day, there was some sort of motorcycle club group parking at the gas station and blocking hotel access. The rooms were fine and staff were nice. I found the HVAC to be too noisy. Parking was easy. I would recommend this hotel for airport access (not closest but reasonable price).
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Devin Hartling, Guest Services / Front Office at Hilton Garden Inn Miami Airport West
Responded Oct. 25, 2022
Thank you for choosing our property as your home away from home. We thank you for your feedback. We are going through a renovation early 2023. We hope we get to welcome you back again in the near future when that gets completed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$165 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn miami airport west hotel miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
189
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Frequently Asked Questions about Hilton Garden Inn Miami Airport West
Which popular attractions are close to Hilton Garden Inn Miami Airport West?
Nearby attractions include Macumba Nightclub (0.4 km), Digital Goja (0.6 km), and Paseo de las Artes (0.5 km).
What are some of the property amenities at Hilton Garden Inn Miami Airport West?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Miami Airport West?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Miami Airport West?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Miami Airport West?
Conveniently located restaurants include El Pollo Inka Miami, Famous Dave's Doral, and Miyako Doral Japanese Restaurant.
Are there opportunities to exercise at Hilton Garden Inn Miami Airport West?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn Miami Airport West have an airport shuttle?
Yes, Hilton Garden Inn Miami Airport West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Miami Airport West have airport transportation?
Yes, Hilton Garden Inn Miami Airport West offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Miami Airport West?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Miami Airport West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Miami Airport West?
Many travellers enjoy visiting Coral Gables Merrick House and Gardens (7.9 km), Alhambra Water Tower (7.0 km), and Curtiss Mansion (3.5 km).