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Hilton Miami Downtown

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Hilton Miami Downtown
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3,484 Reviews from our TripAdvisor Community

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Showing 2,335: English reviews
Baltimore, Maryland
Reviewed 3 February 2015

My husband and I stayed at this Hilton for one night in January, 2015. It is a large hotel with a lounge and a very modest restaurant. The lounge has a very nice happy hour but there is no fine dining restaurant on the premises. In the neighborhood, we heard that there was a restaurant called City Hall but we...

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Helpful?
Thank Courtney069
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

All reviews, positive or otherwise, are always appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. While we greatly appreciate the warm remarks you have shared for our staff and the hotel's overall cleanliness, we regret that we did not meet your expectations in all ways. Thank...

Los Angeles, California
Reviewed 2 February 2015

Affordable location in the 70's Miami style of big open rooms, sweeping open spaces and really nice staff. Hotel could use updating but works well and for the price I'm not complaining. Food in restaurant is great for breakfast and the staff I met (Yenny, Kevin and Gerard) made it a great start for the day! The evening meal not...

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1Thank Bill B
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for choosing to stay with us while visiting the area. All guest feedback is highly valued, so we greatly appreciate the comments you have shared here with us. We were thrilled to learn that you enjoyed breakfast at the hotel as well as the level of service you received from our associates. It was a pleasure to have...

kingston , pa
Reviewed 2 February 2015

Stayed one night precruise. Paid extra for a Bay view room. The view was exactly what I wanted,however the room itself was very dated. Furniture was just average and very worn, no refrigerator either. Had breakfast in the cafe and the prices were very high. I asked for the room I got,and the location to the port was great, but...

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Helpful?
Thank PatfromPa
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for your review; we are very grateful for your feedback. While we are glad to learn that you were happy with the view from your room as well as our hotel's location, we regret that we were unable to impress you in every way. Your comments will be shared with our management team. We would hope you would...

Chicago, Illinois
Reviewed 2 February 2015

In town for a trade show, this was my most cost effective option. Great customer service from Polina at the front desk. Didn't get to enjoy this property much, was offsite most of the trip. Bed was comfortable, pillows were great. I had a nice corner room 2008 that had a great view. Service at the bar was a little...

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Helpful?
Thank ChicagoWineGeek
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We are delighted that while visiting Miami for the trade show, you chose to stay with us at the Hilton Miami Downtown. It sounds like your stay was a positive experience, and that makes all of us very happy. Our goal is to provide excellent service and accommodation to our valued guests, and we’re grateful we could do that for...

Farmington Hills, Michigan
Reviewed 2 February 2015

The hotel is OK. If you are looking for Hampton type of service, you will be quite satisfied. Most certainly the appearance of the hotel and the service in the hotel is not meeting Hilton standards. The service in the restaurant is good. The food can't really be compared with some other Hilton's restaurants, however it is not very bad...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Alex Z
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Although we are happy that you enjoyed the service you received at our onsite restaurant, we regret that overall we did not meet your expectations. Your feedback is highly valued as it is always our goal to continuously make improvements to ensure our future guest's' experience is the best it can be. Thank you so much for your comments; we...

Reviewed 1 February 2015

I was absolutely amazed that this hotel didn't offer WiFi on rooms. You had to go downstairs to try and get internet which was absolutely slow! The food was ridiculous for the price!My family and i I walked across the street to checkers and not only homeless people walking around eating out of trash cans but there was huge rats...

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Helpful?
2Thank melissaowensbaugg
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We could not be more disappointed by your comments and ask that you please accept our sincerest apologies for any inconveniences you may have experienced during your recent visit to our hotel. As you mentioned, we do charge for Internet access in individual guest rooms, however for your convenience there is complimentary access in all public areas. Additionally, we do...

Sao Paulo, SP
Reviewed 31 January 2015

I found great staying at Hilton, but what I enjoyed most was the service. I have to thank Guy for the excellent service and for being such a great person. Thanks for everything. Sincerely, Pedro (your brazzilian friend)

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Thank Pedro M
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We could not be more pleased to learn how great your experience at the Hilton Miami Downtown was. Your kind acknowledgement for the service you received while staying with us is truly appreciated and your comments will be shared with our entire team. The next time you are visiting the area, we hope that you will allow us the honor...

Chicago
Reviewed 30 January 2015 via mobile

We stayed here before a cruise out of Miami. We had previously tried all the other hotels in the area do we thought we would give this one a try. The price was fair, the greeting at the reception was good and lunch in the bar was excellent. The hotel is showing a lot of wear and tear and the...

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Helpful?
Thank Bigcityeater
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We are extremely grateful when our guests reach out to us to let us know what made their stays enjoyable and also what areas we need to spend more time and attention on. While we are glad that you enjoyed our price point as well as your lunch at the hotel, we do apologize if at any time the exceptional...

San Diego, California
Reviewed 30 January 2015

Stayed in 1124 on a business trip for two nights. Carpets old and dirty, elevator walls chipped and fabric torn; room furniture old, dowdy, scratched and dirty; bathroom light switch worked intermittently; bathroom cabinets scratched. Could hear the family next door arguing through the demising wall! Gym, view and beds were the only acceptable part of the stay

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Helpful?
Thank Spoek2
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for sharing your thoughts with us regarding your recent stay. It is thoroughly disappointing to learn when a guests' stay does not live up to their expectations in all ways. Positive or otherwise, we greatly value our guests' feedback and appreciate the time you have taken to share yours here with us. One day we hope to have...

East Kilbride, United Kingdom
Reviewed 28 January 2015

I stayed here a few days before Christmas and I was very pleasantly surprised. The rooms were very spacious and clean with superb views of downtown Miami. The food in the hotel was a little pricey but the portions were huge and I must say I had the best Cheese Steak Sandwich I've ever had! The wifi in the lobby...

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Helpful?
Thank rachelchlyons
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

A pleasant surprise is the best kind! We’re delighted to hear that your stay with us over the holidays was such a positive experience. Thank you for letting us know how much you enjoyed the spaciousness of our rooms, the amazing views of Miami, and the cheese steak sandwich you had at our onsite restaurant, Brisa Bistro. It would be...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 

Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132-1216
Region: United States > Florida > Miami > Downtown
Price Range: $214 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Miami Downtown 4*
Number of rooms: 527
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity and Priceline so you can book your Hilton Miami Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton
Hotel Style:
#16 Luxury Hotel in Miami
#24 Romantic Hotel in Miami
#29 Family Hotel in Miami
#36 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Miami Downtown staff and other travellers.
72 questions
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Questions? Get answers from Hilton Miami Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with the bay view”
 of 5 bubbles Jan_Bache, 22 Mar 2017 | Read review
“Room 1224 was right before the turn in the hall -- very quiet, I didn't even hear any neighbors!”
 of 5 bubbles smokefree5502, 21 Mar 2017 | Read review
“As for a renovated room!”
 of 5 bubbles Frenchie814, 14 Mar 2017 | Read review
“we had a corner room which was quite a walk from parking after changing 3 elevators”
 of 5 bubbles NitinSood15, 18 Feb 2017 | Read review
“Corner room”
 of 5 bubbles Townhaven, 15 Feb 2017 | Read review
5 of 5