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SLS Brickell

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Traveller (119)
Room & Suite (27)
Pool & Beach (10)
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Overview
  • Excellent77%
  • Very good13%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“growing pains”(4 reviews)
“jose andres”(4 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (302)
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Traveller rating
203
34
15
9
3
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LanguageEnglish
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203
34
15
9
3
Show reviews that mention
All reviewsgrowing painsjose andresmichael schwartzfront desksignature suitemezzanine barfun hotelpool area is amazingpool deckamazing weekendperfect roomwrap around balconybeautiful hotelromantic getawayour entire staysliding doorbottle of champagne
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1 - 5 of 264 reviews
Reviewed 3 weeks ago via mobile

Many thanks for our comfortable one-night stay in the SLS Brickell. Everything went well until just after checkout. We wish to complain about the fact that we were PROMISED at check-in that there 'would be a car available' the day after, after checking out, to...More

1  Thank Captain_Zlogg
Response from Rebecca J, Front Office Manager at SLS BrickellResponded 3 weeks ago

Dear Captain_Zlogg, Thank you for taking the time to provide us with your feedback regarding your stay. I responded to your email and attached a copy of your revised folio with a refund of the facility fee which comes out to $28.25. We apologize that...More

Reviewed 3 weeks ago

Being a newer property, SLS Brickell does not disappoint to impress guests with modern decor and impressive skylines. SLS Brickell's pool is very impressive with two pools and two hot tubs with beautiful city views. The cabanas provide a nice oasis and pool side food...More

1  Thank Eunice C
Response from Rebecca J, Front Office Manager at SLS BrickellResponded 3 weeks ago

Dear Eunice C, Thank you for your fantastic review! We are so happy to hear you enjoyed your stay. At SLS Brickell we strive to provide the best service for all our guests and am glad you were able to experience that. We look forward...More

Reviewed 4 weeks ago

I don't know how it got the best reviews. Are they fake? Five star hotel that sends guest down the street to supermarket for a newspaper,after saying they don't have them,not offering even the digital newspaper. The Reception is with one person on staff all...More

1  Thank coolmom50
Response from Rebecca J, Front Office Manager at SLS BrickellResponded 4 weeks ago

Dear coolmom50, Thank you for taking the time to provide us with your feedback. It pains us to here that you did not have the best stay but we appreciate your candid comments as it will help us to improve in the future. We take...More

Reviewed 4 weeks ago

The room, the balcony, the magnificent swimming pool...this hotel has all the standards of luxury ....but don't expect more. my bad experience of their laundry proves that everything is not perfect. i gave 2 clothes to clean, they put it back directly in the room...More

Thank marc75005
Response from Rebecca J, Front Office Manager at SLS BrickellResponded 4 weeks ago

Dear Marc75005, Thank you for taking the time to review our property. We apologize for the inconveniences you've experienced with our laundry department. Unfortunately we did not meet your expectations nor ours as we strive to provide the best service for all our guests. Please...More

Reviewed May 14, 2018

Service always ranks high in my travel book, and I was thoroughly pleased with the staff at SLS Brickell. They made my stay so worthwhile and memorable. I visited for my anniversary and asked for a room with lots of light. Rebecca at the front...More

Thank Yoyoforever
Response from Rebecca J, Front Office Manager at SLS BrickellResponded May 15, 2018

Dear Yoyoforever, Thank you for taking the time to review our property and the 5 stars! At SLS Brickell, we strive to provide the best personalized service for our guests and am thrilled to hear you were able to experience that for your anniversary. It...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Heated pool
Details
Price range
US$177 - US$581 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Miami
#5 Spa Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$177 - US$581 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Miami
#5 Spa Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (119)
Room & Suite (27)
Pool & Beach (10)
Dining (8)
Business Centre & Event Rooms (3)
Questions & Answers
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Stefanos K
June 1, 2018|
AnswerShow all 5 answers
Response from M B | Reviewed this property |
Sorry. I don’t know. I only ate lunch there.
0
Votes
Alex F
April 13, 2018|
AnswerShow all 3 answers
Response from merboston | Reviewed this property |
There is one side that gets sun all day. Just ask the attendant where to sit. Have fun!
0
Votes
Room Tips
"Higher Up Cause of Street traffic"
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"3rd floor, opposite of the entrance side was great, and no noise, especially on a Saturday night."
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"Stay elsewhere"
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"Good value for Miami"
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