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All reviewsthe concierge levelaverage marriottvalet parkingpublix supermarketnice business hotelvalet service iswithin walking distancefitness centerthe rooms were nicetwo blocksbusiness or pleasurecoral gablesrooftop poolup to datehigh floorairport shuttlecoconut grove
This hotel is poorly managed, the workers that guests interface with all appear to be folks with very little experience and definitely not savvy when it comes to customer service. The lobby is depressing. The room wasn't bad; the water pressure in the shower was...More
Response from Norma G, Assistant Front Office Manager at Miami Marriott DadelandResponded 1 week ago
Thank you for taking the time to post your comments on Trip Advisor. We appreciate your feedback as it helps us improve our services where needed.
Thank you once again and we look forward to your return.
I was pleased with staff and atmosphere . The lobby was very welcoming elevators was nice smooth good area to shop rooms are clean I didn't see a gym never went in the pool breakfast was OK little pricy
Lobby was very welcoming. Rooms seemed partially updated. Pool looses sunlight just after noon so you have to go in the morning. Area around it is sketchy. Close to malls. Not sure if I'd stay again but wouldn't remove from my list.
Response from Norma G, Miami Marriott Dadeland at Miami Marriott DadelandResponded 5 weeks ago
Thank you for posting your comments. We appreciate your observations as they enable us to review and make the necessary changes.
We hope that you will give us another opportunity to be of service to you in the future.
I work in this industry so I know how hard it is to please people at times. No hotel room will be perfect for you and the staff can only do so much. The staff (front desk, housekeepers, valet & restaurant) are awesome and the...More
I prefer to stay at Marriotts, and am a high level Elite member. This is a good, solid hotel, but could be so much more.
I have stayed at this property approximately 10 times due to it's location.
Positives. The rooms and hotel are clean....More
Response from Norma G, Miami Marriott Dadeland at Miami Marriott DadelandResponded 14 December 2017
Thank you so much for taking the time to post your comments. We appreciate your honesty as comments such as yours help us to look at ourselves through your eyes and start working in areas where we might have been lacking. We are...More
Response from Cassidy144 | Reviewed this property |
Not typically included in your stay, but if you are Marriott club level and staying in the hotel over a weekend, try to get the front desk to offer you a complimentary breakfast since the club is closed on the weekends.