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Hotel Urbano

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Hotel Urbano
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636 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Coventry, United Kingdom
Reviewed 2 weeks ago

Hotel was in a good location, there is a free tram just over the road that takes you to a smaller shopping centre. Staff were friendly and helpful, we stayed for 1 night at the end of our cruise and got there early in the morning, we were able to leave our luggage there or could use the facilities until...

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Helpful?
Thank rdmklm
Management response:

Dear Guest, our goal is to exceed the expectations of all our guests, we are glad to see that you enjoyed your stay and we hope to have the opportunity to host you again soon.

Saint Augustine, Florida
Reviewed 2 weeks ago

Checked in on a Sunday night and there seemed to be only a valet and one desk clerk working. The check front desk agent was very pleasant and did her best between the phone, a guest upset about the parking fee and checking us in, her hands were full. Maybe schedule more than one person? The room itself was nice...

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Helpful?
Thank Alecia S
Management response:

Dear Guest, Thank you for taking the time to outline your experience with the hotel Urbano. Your feedback is very important to us, rest assured that the issues you encountered were addressed and corrected immediately.

Saint Augustine Beach, Florida
Reviewed 2 weeks ago

This was a great hotel for a one nights stay. Unfortunately everything was closed on property when we arrived as they appear to be understaffed and the person that ran the bar was there 6 days a week. Request soap at the front desk before going up to your room .

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Helpful?
Thank Mikefjo
Management response:

Dear Guest, thank you for taking the time to share your experience with the Hotel Urbano, your feedback is very important to us. I apologize for the inconvenience you experienced. Sincerely,

Franklin, Indiana
Reviewed 5 weeks ago via mobile

The hotel was very nice, staff was incredibly nice and helpful. They were always willing to accommodate anything. The grounds were well kept and very clean. The rooms were nice, clean and beds were comfy. The only downside was only showers available, no bath tubs and the mandatory valet parking is an additional $30 a night! Would highly recommend this...

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Helpful?
1Thank katejs17
Management response:

Dear Guest, On behalf of all the staff of the Hotel Urbano I would like to thank you for taking the time to share your experience with the Hotel Urbano. We are glad to see that you enjoyed your stay with us. Thank you again and we look forward to seeing you again soon.

Reviewed 5 weeks ago

My mom and I were at Hotel Urbano in October '16 as a pre-cruise visit. The hotel is located at a convenient distance from Bayfront marketplace, Miami port, ocean drive. The hotel is very clean and the double bed room size is spacious. The staff, Sarahi and Fernando were very cheerful and helpful - they helped me use the trolley,...

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Helpful?
1Thank RICHA S
Management response:

Again another amazing review from one of our guests. This is the result of a group of people that work very hard every day to make sure all our guests are happy during their stay at the Hotel Urbano. Thank you again and we look forward to having you with us soon.

Reviewed 30 October 2016 via mobile

I stayed for a weekend at Hotel Urbano, and the staff there are very pleasant. Sergio, the receptionist, was extremely kind and attentive throughout the visit. Both Elizabeth and Harold, the valets, were also very helpful as well as expedient. In all it was a very satisfying stay.

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Helpful?
2Thank Andres P
Reviewed 26 October 2016

Me and my boyfriend only stayed for two nights, and we would go back any time we are in Miami. Clean rooms, centrally located, the only little thing we missed a bit (not that this was advertised so no bad words here either!) was a bathtub and a hotel bar. Thanks to the lovely front desk staff for the good...

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Helpful?
1Thank Jill R
Syracuse, New York
Reviewed 18 October 2016

we found this hotel through priceline...purchased 2 rooms via priceline, for a place to stay the night before our cruise. We got to the hotel, only to find out they did NOT have any reservations for us! Thank God we had the receipt from price line. The front desk person spent over an hour trying to find us room..finally he...

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Helpful?
3Thank Tracy V
Reviewed 17 October 2016

After selling a condo and waiting for a slow condo association approval, I needed a place to live temporarily which ended up being an arduous 17 days. Everyone at Hotel Urbano made my stay as comfortable as it could be (especially Fernando, he was great). They worked with me to continue renewing my stay as my exact departure date was...

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Helpful?
Thank Chris B
Management response:

Dear Guest, it was a pleasure meeting you and having you with us for so long. We hope to have the opportunity to host you again in the near future. Sincerely,

Reviewed 17 October 2016

We were glad to have reserved the pool view room, that was worth it. We knew we were staying in the business district and restaurants would be limited and the Bistro part of this hotel sounded nice. However, there wasn't one...two nights I went over to go ask what was being served and it was either chicken tenders with fries...

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Helpful?
1Thank Janis G
Management response:

Dear guest, Your feedback is very important to us to enhance and improve your hotel experience. We understand how valuable your time is and want on behalf of all the associates of the Hotel Urbano to thank you for taking the time to share your experience. We hope to have another opportunity to show that we can provide an excellent...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Urbano is a stylish, urban boutique hotel with a resort flavor, well situated within the active Brickell Avenue Business District. The eclectic and relaxing ambiance of the inviting pool deck and innovative, savory cuisine from Bistro Urbano & Bar with indoor and outdoor seating create the perfect setting for both guests and local residents to mingle and meet. Conveniently located minutes from downtown Miami, Key Biscayne, Coconut Grove along with many of Miami's famous attractions such as Miami Seaquarium, Vizcaya and Jungle Island. ... more   less 

Additional Information about Hotel Urbano

Address: 2500 Brickell Ave, Miami, FL 33129-2429
Region: United States > Florida > Miami > Coral Way
Price Range: $173 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Urbano 3.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelTravel.com, Travelocity, Priceline, Odigeo and Jetsetter so you can book your Hotel Urbano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#38 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Urbano staff and other travellers.
31 questions
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Questions? Get answers from Hotel Urbano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware that you must use valet parking if you drive in.”
 of 5 bubbles 994alecias, 16 Nov 2016 | Read review
“For great information about the area, simply ask the staff! They can give great advice!”
 of 5 bubbles jillrY441MX, 26 Oct 2016 | Read review
“pool view room is worth the extra money if you like to hang out at the pool”
 of 5 bubbles 804janisg, 17 Oct 2016 | Read review
“don't stay on the first floor, the rooms smell terrible. I suspect there was a flood.”
 of 5 bubbles cindyo848, 5 Oct 2016 | Read review
“Rooms on the swimming pool side are great”
 of 5 bubbles VeMcFly, 3 Oct 2016 | Read review
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