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JW Marriott Marquis Miami

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#5 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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JW Marriott Marquis Miami
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1,658 Reviews from our TripAdvisor Community

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Showing 1,284: English reviews
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New York City, New York
Reviewed 3 days ago NEW

Stayed at the JW for 3 weeks on a business trip. Hotel is conveniently located downtown close to American Airline Area, maybe a 10mins walk. Hotel is somewhat modern but can do some improvements, especially the carpets on the floors, definitely need to change. Staff is very pleasant and helpful whenever needed. Rooms are very spacious, nice desk to work...

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Helpful?
1Thank BMW2013F10
Arlington, Virginia
Reviewed 4 days ago NEW

I'd highly recommend this hotel and would likely stay here again on future trips. We were in town for our wedding anniversary. We started off with an alert that I had a status upgrade to a large corner room, which suited us well with a little one accompanying us. The rooms are nice, but I could tell some hotel guests...

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Helpful?
Thank UA787
Charlotte, North Carolina
Reviewed 1 week ago via mobile

Great Hotel, Excellent location! The staff was wonderful and rooms are large and very clean! The spa was wonderful, the gym with the view was more than you would ever expect! If you're looking for a 5 star place to stay in downtown Miami, JW is the place to be! There are plenty of restaurants within walking distance and also...

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Helpful?
1Thank MFM1026
New York City, New York
Reviewed 1 week ago

I expected to like this hotel and wanted to do so but just couldn't. The wifi was absolutely terrible for what is supposedly a five star hotel especially one in a business center. I kept getting disconnected. Since I use my laptop all over the world I don't think it was my computer as I was told when I called...

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Helpful?
Thank AnAnthropologist
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear AnAnthropologist, Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We truly value your loyalty with the Marriott brands and we sincerely apologize for not meeting all your expectations while in our care, but feel assured that all our staff is truly committed to deliver a superior service. Comments like yours are...

Chicago, Illinois
Reviewed 2 weeks ago

The location of the hotel is really the best element. It is centrally located for downtown. My room was an upgraded room based on my status. In the 01 tier it had very good views as it was a corner. I had access to the concierge level which was included. I would not pay separately for it. It was very...

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Helpful?
1Thank lovetravelChicago
Bratislava, Slovakia
Reviewed 2 weeks ago

The hotel has everything a guest would require: pool, fitness, conference rooms, restaurants, game center, etc... etc... only issue is that the subject hotel is conceptually old and less competitive compared to the new hotel arrivals. Breakfast restaurant is an old fashioned space remembering the 70's-80's. Pool is pretty small for such large hotel and tiles need to be deeply...

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Helpful?
Thank 95saa95
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear 95saa95, Thank you for staying at the JW Marriott Marquis Miami and for bringing your insight to our attention. We are glad that you enjoyed our NBA-approved basketball court and our entertainment complex, please accept our sincere apologies that your stay did not exceed your expectation and for any inconvenience occurred while in our care. We have reviewed your...

Kingston, Jamaica
Reviewed 2 weeks ago via mobile

The JW Marriott marquis is ideally situated in downtown Miami for business. The room was so impeccably laid out that I literally dropped my bags, grabbed my laptop and began working immediately upon entry. The hotel itself has a nice coffee shop, great Restuarant and a late evening bar area as well as a Beautiful gym and pool area. The...

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Helpful?
Thank rmmc07
Asheville, North Carolina
Reviewed 2 weeks ago

I agree with the previous reviewer (Moody1779), it was only '3rd time lucky' that I got a suitable room, I believe that they were indeed trying to see what they could 'get away with'...ie. give you a less than worthy room and see if you complain. We had booked the room using my husband's hotel points and knowing that he...

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Helpful?
Thank TallyAttwater
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear TallyAttwater, Thank you for staying at the JW Marriott Marquis Miami and for being a Marriott loyal member. I am delighted to read that you were able to enjoy our convenient location in downtown Miami and the responsiveness of our concierge and housekeeping associates. Your satisfaction is very important to us and we truly appreciate your feedback. We at...

Bumpass, Virginia
Reviewed 3 weeks ago via mobile

A beautiful, relatively new hotel with a sneaky 'see what the hotel an get away with' attitude. All with a superficial attempt to be friendly smile. I am Marriott Platinum and rarely have issues with Marriott. I was happy when my Marriott App told me a day ahead of time that I was being upgraded to a suite. I told...

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Helpful?
2Thank moody1779
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear moody1779, Thank you for taking the time to share your insights of the JW Marriott Marquis Miami. We take pride in ensuring our customer’s satisfaction, so please accept our sincere apologies for all the inconveniences you have experienced while in our care. We are in constant pursuit of perfection and are already working on solutions that will prevent similar...

California
Reviewed 3 weeks ago via mobile

✈️☀️🌴🍳🍕🏙✈️☀️🌴🏙🍳🍕 Sunshine! Great VIEWS! SMILES! Oh and PROTEIN 🍳!! Thank you Andres best concierge not just in MIA but WORLDWIDE! Andres is always so helpful and FULL of energy. Don't be shy just ask him from the simplest request for a local Pizza recommendation 🍕 or a breakfast location he's so helpful and genuinely nice! Thank you and I will...

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Helpful?
Thank scscscwheelsup

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 

Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: $321 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami
Hotel Style:
#2 Romantic Hotel in Miami
#3 Luxury Hotel in Miami
#3 Family Hotel in Miami
#3 Spa Hotel in Miami
#5 Business Hotel in Miami
#11 Green Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Marquis Miami staff and other travellers.
52 questions
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Questions? Get answers from JW Marriott Marquis Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors better view, corner rooms have windows in L shape”
  • View from Marriott Platinum members lounge, opens for Breakfast and Dinner
  • Bedroom
 of 5 bubbles BMW2013F10, 21 Feb 2017 | Read review
“End of the hall has lots of windows and views”
 of 5 bubbles UA787, 20 Feb 2017 | Read review
“Try the 01 tier.”
 of 5 bubbles lovetravelChicago, 8 Feb 2017 | Read review
“Ask if bathroom has been newly refurbished or reshaped.”
 of 5 bubbles 95saa95, 6 Feb 2017 | Read review
“High floor, east view overlooks Biscayne Bay”
  • View from the 25th floor
 of 5 bubbles Curators2, 25 Jan 2017 | Read review
5 of 5