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Mayfair Hotel & Spa

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Mayfair Hotel & Spa
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1,035 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Rochester, Minnesota
Reviewed 5 March 2015

By far one of the best hotels I've stayed in. We got a really nice suite overlooking the city - it had 2 bathrooms! a big jacuzzi, a living room with tv, king bed with tv. Will definitely stay again when I go back!

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Helpful?
2Thank Noubies
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Noubies, Thank you for taking the time to share with us about your recent visit to our property; we are very glad to read that you enjoyed your stay and we can not wait to have you back. Sincerely, Jose Rico-Arango Director of Front Office

Gainesville, Florida
Reviewed 5 March 2015

The environment is perfect, especially at night. but there are no carpet in the room which I do not get used to. And the parking need extra fee. So I think if these can get improved, I will give them a five star. haha.

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2Thank BernardXiong
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear BernardXiong, Thank you for taking the time to review us, we enjoyed our location tremendously and we love to read that our guest feel the same way. We are very satisfied to read that you enjoyed our property and hope to have earned a loyal guest. Sincerely, Jose Rico-Arango Director of Front Office

Laguna Niguel, California
Reviewed 2 March 2015

Just got back from our daughter's wedding and not happy with the Mayfair. Wish I had picked so many of the great hotels in the area. Tried to save a little money thinking there wasn't a difference. We checked in at 11pm from the airport. No staff to help with luggage. Didn't help with getting food or finding a place...

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2Thank clarkelmft
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear clarkelmft, Thank you for taking the time to share with us about your recent visit to our property and we are very disappointed to read that we did not meet your expectations. We have made severe changes in the past month to make sure that our guest receive the service that is expected from our Iconic property; some of...

Reviewed 28 February 2015

the bedroom floor was always dirty, the room service was inefficient, no room service after 11pm, the front desk and guest service staff was not helpfull. Clearly the hotel has a management problem and I don't recommend.

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1Thank Bernardo F
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Bernardo F, Thank you for taking the time to share with us about your recent visit to our property and we are extremely disappointed to read that our hotel did not meet your expectations. I could share with you that our housekeeping department has been revamped to provide the 4 diamond service our hotel is known for, we have...

Kingston, Jamaica
Reviewed 23 February 2015

PLEASE READ THIS and DO NOT book to stay here. You will regret it, I promise you. I can't say enough bad things about this hotel and their staff. I booked to stay here on my wedding night and they checked us into a room that hadn't even been cleaned!!!!!! There were dirty towels on the floor, garbage in the...

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12Thank rr_dougall
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear rr_dougall, It is truly disappointing to read that your special night was spoiled by something that should be automatic in our hotel as it is to clean a room. Please accept our most sincere apologies as we are extremely embarrassed for this blonder. We can only wish you nothing but the best in your new endeavor as a married...

Pyla-sur-Mer, France
Reviewed 18 February 2015

All is complicate in this hotel, dirty, noisy, houskeeping very bad, leave door customer open all the day, we paid for 2 Suite King size, we have had 1 Suite and 1 Standar room in arrival. Breakfast very expensive. Very bad experience, never never again.

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7Thank christophe l
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear christophe l, Thank you for taking the time to share with us about your recent visit to our property and I am extremely disappointed to read that we could not make your visit seamless. I would like to share with you that our hotel is working tirelessly to make sure that our guest received the service that they expect....

Miami, Florida
Reviewed 18 February 2015

Just had an event at the Mayfair last week, with attendees flying from all over the world. Even though the hotel needs some renovation, its uniqueness, location and its the banquet staff really made the meeting a huge success. As the person in charge of the event, it was a real peace of mind to know you had responsive staff...

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2Thank ANGELINA A
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear ANGELINA A, Thank you for taking the time to share with us about your group's recent experience in our property and we can not be more satisfied from reading that our entire staff made you feel at peace. It is our goal to exceed our guests' expectations and specially when they trust us with their groups, we sincerely hope...

Miami, Florida
Reviewed 18 February 2015

We had a large group of VIPs from all over Central America plus high level US govt and defense representatives stay at the hotel . My experience with Ms. Maria Elena Acosta, I Senior Corporate Sales & Group Manager was nothing short of OURSTANDING! She was very flexible and gave great customer service to me as the point of contact...

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2Thank subiratsluis
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear subiratsluis, Thank you for taking the time to share with us about your recent experience in our property and we are thrilled to read that Mariaelena exceeded your expectations. We sincerely hope to have the opportunity to continue to host your groups in our property as we would love to continue to earned your confidence in our staff with...

Florianopolis, SC
Reviewed 18 February 2015

I had to call three times to front desk because there was a building, some work-construction, in the room above mine. They were hitting and drilling the wall. It was from 8am until 11am. Couldn't sleep at all. On the last call, the attendant told me that it wasn't in the Hotel, which was completely untrue... Disrespectful and shameful. Not...

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1Thank Gabriel B
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Gabriel B, Thank you for taking the time to share with us about your recent visit to our property and I can not begin to express how disappointed we are after reading about your experience. I could start by telling you that the only work being done in our property is the updating of our elevators which is not...

Miami, Florida
Reviewed 17 February 2015

Las friday we went to this hotel in order to spend valentines day upon entering the room note was dirty and smelly, we complained but all remained in words even the price of the room were of 505 dollars the night. we had reserved 2 nights. the next morning at 7.30am began a constant noise that was impossible to fall...

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2Thank tony p
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear tony p, Thank you for taking the time to share with us about your recent visit to our property and I can not begin to express how disappointed we are after reading about your experience. I could start by telling you that the only work being done in our property is the updating of our elevators which is not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Spartico - Mayfair Hotel & Spa
Spartico - Mayfair Hotel & Spa
Cuisines: Italian, Pizza
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Among the most exciting and luxurious Coconut Grove Miami hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more   less 

Additional Information about Mayfair Hotel & Spa

Address: 3000 Florida Ave., Miami, FL 33133
Region: United States > Florida > Miami > Coconut Grove
Price Range: $186 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayfair Hotel & Spa 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Mayfair Hotel Miami
Mayfair Hotel And Spa
Mayfair Hotel Coconut Grove
Mayfair Coconut Grove
Hotel Style:
#10 Spa Hotel in Miami
#18 Luxury Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Mayfair Hotel & Spa staff and other travellers.
25 questions
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Wichita, Kansas
3 months ago
steamboat springs, co
1 month ago
Long Island, United States

See all questions (25)

Questions? Get answers from Mayfair Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The double queen suite was nice and roomy; the king suite was kind of small”
 of 5 bubbles MindyT928, 23 Mar 2017 | Read review
“There are no bad ones”
 of 5 bubbles stuartb225, 11 Mar 2017 | Read review
“on the side facing the sonesta hotel”
 of 5 bubbles laloux, 7 Mar 2017 | Read review
“Ask for a room that has a lot of light!”
 of 5 bubbles slimK, 6 Mar 2017 | Read review
“All rooms are good”
 of 5 bubbles radiodeluxe, 4 Mar 2017 | Read review
5 of 5