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River Park Hotel & Suites Downtown/Convention Center

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River Park Hotel & Suites Downtown\/Convention Center
River Park Hotel & Suites Downtown/Convention Center
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1,003 Reviews from our TripAdvisor Community

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Showing 496: English reviews
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Seattle, Washington
Reviewed 2 days ago NEWvia mobile

This is by far the worst customer service I've ever experienced and by far the worst hotel I've ever stayed in. These rooms are completely filthy, outdated, and have too many issues to list. How this place is able to legally stay in business is a complete mystery. I called the front desk and explained over the phone I needed...

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Helpful?
1Thank ecchristensen
Liverpool
Reviewed 3 days ago NEWvia mobile

Booked this as a stop over on the way to a cruise from Miami based solely on location and availability. I mentioned at the time of booking that we needed a late check in as our flight wasn't arriving until 12:30am and we wouldn't be at the hotel until 1:15am. I had no response. A couple of weeks before, I...

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Helpful?
Thank Don M
Dublin, Ireland
Reviewed 4 days ago NEW

Very very poor, was charged 15 days after the checkout because apparently they didn't charge some tax (around €40), booking.com couldn't help, no receipt nothing to justify the extra charge. Breakfast is the worst I ever seen in a hotel. Terrible!

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Helpful?
Thank vieirajoao
zack a, General Manager at River Park Hotel & Suites Downtown/Convention Center, responded to this review

Thank you for staying with us But I can assure that if their was an extra charge on your hotel bill and you did not agree with then I am that you would have requested the charge to be taken off or requested to speak with a manager for an explanation . I want to thank you a gain and...

Memphis, Tennessee
Reviewed 1 week ago via mobile

Not the worst place I've ever stayed but it's close. The rooms are small and do not come with a microwave or a fridge. We are staying a week so this is highly inconvenient. The beds are hard and I would bring your own pillows if you even want to attempt to sleep comfortably. Furniture is also very worn and...

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Helpful?
Thank sdillman08
Wichita, Kansas
Reviewed 1 week ago

Avoid at all Cost, just like my title says, In Africa, I grew up there, they got better hotels with better rooms than this one. see images for yourself the rooms are very small, no hot water unless you run the water for about 20mins to get the some warm water. The TV "just shaking my head" you can pick...

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Thank Onesmo
Pszczyna, Poland
Reviewed 1 week ago

When you enter the hotel and see the lobby you expect the same standard in the rooms, unfortunately, it doesn't work this way there. First of all, cold water in the shower and no reaction for the claim! (the staff told me to run the water for 10 minutes before the shower and wait to warm it up, but it...

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Helpful?
Thank es_sanders
Vernon, Canada
Reviewed 1 week ago via mobile

We arrived at the hotel expecting our booked room to be ready. Unfortunately they were very rude and not very accommodating and said that they were full. This was very distressing as we were in the midst of spring break and every hotel in the area was full. Fortunately the agent with Tripadvisor, JJ, was able to find us a...

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Helpful?
Thank Greg S
Montreal, Canada
Reviewed 2 weeks ago

Book a room for a few hours at the River Park Hotel because we had a long wait before our flight was to leave during that evening. The day time reception was good however, the evening replacement reception was totally uncooperative and useless when it came to calling a taxi for us. He told us to ask the valet. When...

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Helpful?
Thank EChoPC
Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

I choose this hotel due to it's proximity to the Port of Miami and it's reasonable rate. Unfortunately I made a huge error in choosing this establishment. I arrived near midnight due to a late Amtrak train. The desk clerk, Juan was very helpful and professional and even called and ordered a pizza for me as everything around was closed....

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Helpful?
Thank 524kathyw3
zack a, General Manager at River Park Hotel & Suites Downtown/Convention Center, responded to this review

Thank you for your kind comments as always we try to give our guests a great service

Savannah
Reviewed 4 weeks ago

Close to the Port of Miami for Cruisers needing to stay until embarkation day. Price fits comfortable within budget and it comes with a great continental breakfast. The location to beautiful downtown Miami and other walking distance attractions out weighs the fact that the hotel is outdated and need some upgrades. We booked a King room and received a double...

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Helpful?
Thank Valencia S
zack a, General Manager at River Park Hotel & Suites Downtown/Convention Center, responded to this review

Thank you so much and we hope to see you again !!

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Amenities

Highlights
  • Pool
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service

Additional Information about River Park Hotel & Suites Downtown/Convention Center

Address: 100 SE 4th Street, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: $112 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — River Park Hotel & Suites Downtown/Convention Center 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
River Park Hotel & Suites Downtown/ Miami
River Park Hotel And Suites Downtown/Convention Center
River Park Hotel Downtown
River Park Hotel Miami
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Questions & Answers

Here's what travellers have asked, with answers from River Park Hotel & Suites Downtown/Convention Center staff and other travellers.
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Questions? Get answers from River Park Hotel & Suites Downtown/Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very small, they moved us to a business suite and it was much larger.”
 of 5 bubbles valencias2014, 2 Mar 2017 | Read review
“coffee maker would be nice as well as a fridge”
 of 5 bubbles rickl280, 22 Feb 2017 | Read review
“dont bother”
 of 5 bubbles triplertripler, 17 Feb 2017 | Read review
“Do not face the street.”
 of 5 bubbles GrandmaDi, 12 Jan 2017 | Read review
“We had a suite with two queen beds and a sofa and had a comfortable stay for five people. The suite is really big and there was plenty of space. There are no fridges or coffee making facilities in the rooms, though. ”
 of 5 bubbles , 10 Jan 2017 | Read review
5 of 5