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JW Marriott Miami

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#35 of 123 Hotels in Miami
Certificate of Excellence
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1 room 2 adults 0 children
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JW Marriott Miami
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813 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Reviewed yesterday NEWvia mobile

A wonderful hotel! Well located, big rooms, super staff! I would certainly return and definitely recommend it! It is not on the beach...this is in business Miami. We didn't even miss it! Lovely area to walk in.

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Helpful?
Thank Chopirina
Austin, Texas
Reviewed 2 days ago NEW

JW Marriott Miami Arrival experience: Arrived about 11:00 a.m. on a Thursday. Fairly quick check in. Clerk gave me the choice of a room with two double beds immediately or wait for my preference of a king size bed. I chose speed. I went into room 2110, and it was hot! The A/C was set on 72 but the actual...

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Helpful?
Thank utfiero
Paris, France
Reviewed 3 days ago NEWvia mobile

I have been visiting the hotel since it was open in 2001. ( i believe ). Service is the key to the hotel. Breakfast at Isabella's and Elsa's omelettes and fried eggs, simply excellent Rooms are nice and confortable.

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Helpful?
Thank german G
Houston, Texas
Reviewed 1 week ago

PROS: -Location is great. Close to restaurants, CVS pharmacy, Whole Foods Market, etc. - Breakfast buffet is good. It has many options and the price is very good ($17 per person). CONS: -Old and smelly rooms. Not acceptable for the money they charge (about $300 per night). - Most expensive valet I have found. It is $40 per night. -...

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Helpful?
Thank Negroycanche
johnzuniga, Front Office Manager at JW Marriott Miami, responded to this review

Dear "Negroycanche", Thank you for providing us your feedback. I truly apologize for the inconveniences you experienced and hope that you will contact me in the near future so I can personally aide in providing you with a flawless stay. Please feel free to contact me directly if you would like to discuss your experience in more detail. Best regards,...

Barcelona, Spain
Reviewed 2 weeks ago

This is great hotel on Brickell, excellent location, nice spacious hall, friendly staff, if you are lucky on the research you can find a good price, luxury room, big flat screen tv, Marriott worth the money, I will repeat.

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Helpful?
Thank David M
johnzuniga, Front Office Manager at JW Marriott Miami, responded to this review

Dear David M, Thank you so very much for taking the time to review our hotel. We are glad to see that we were able to provide you with an amazing experience and look forward to the possibility of your return to our hotel. Please feel free to contact me via email if I can ever be of assistance with...

Reviewed 2 weeks ago

Concierge lounge breakfast and happy hour was very brilliant according to the standard of North America. Breakfast has an affluent plate of hams and cheeses. Happy hour provided fish and fried rice. Public area looks like a ritz carlton property with classic and sophisticate decoration. Room was functional and well-appointed. Staff either in concierge lounge or in lobby was very...

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Helpful?
Thank bachelor8
johnzuniga, Front Office Manager at JW Marriott Miami, responded to this review

Dear "bachelor8", Thank you for taking the time to express your pleasant experience with us. We are glad you gave us the opportunity to delight you and look forward to the possibility of a future stay. Please feel free to contact me at anytime and I will ensure you continue to enjoy the JW Treatment! Best wishes, John Zuniga john.zuniga@mdmusa.com

Sluis, The Netherlands
Reviewed 2 weeks ago

I stayed with my family and the hotel was not suitable for us. It is grand in an old fashioned way with all the brass, marble and dark wood but lacked warmth. In the room and hallway it smelled stuffy and we needed to ventalate the room to smell fresh again. We also found it archaic in this day age...

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Helpful?
Thank David T
Management response:

Dear David T, Thank you for providing us with your feedback. We have shared your comments with the appropriate departments to address the flaws in service. I would be delighted to further assist you with the concerns you mentioned. I invite you to contact me directly to further discuss your experience with us. Best Regards, Jacquelyn Salazar Executive Assistant jacquelyn.salazar@mdmusa.com

Nashville, Tennessee
Reviewed 3 weeks ago via mobile

My husband and I were here only one night and it is because American airlines canceled our flight and gave us a place to stay until the morning. It was a grand hotel with beautiful woodwork and marble floors. The service was excellent all-around and the gentleman running the restaurant on the second floor allowed us to order food right...

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Helpful?
1Thank AllisonCW
Reviewed 4 weeks ago via mobile

Amazing hotel, outstanding staff, phenomenal service. Stayed in sweet 1806 and we couldnt be happier. Breakfast was amazing on the second floor. Valet service, bellman service,front desk and room service Absolutely great.

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Helpful?
Thank Emmanuel G
Mexico City, Mexico
Reviewed 4 weeks ago via mobile

I've stayed at the JW Miami and the JW Marquis many times but this one was the worst in my life. Three easy things: 1.- One day they decided not to make my room, I was out at 11am and returned at 1am and the room was exactly the same when I left. In the front desk they told me...

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Helpful?
Thank RoyBoyer
Management response:

Dear RoyBoyer, Thank you for providing us with your feedback. We have shared your comments with the appropriate departments to address the flaws in service. I would be delighted to further assist you with the concerns you mentioned. I invite you to contact me directly to further discuss your experience with us. Best Regards, Jacquelyn Salazar Executive Assistant jacquelyn.salazar@mdmusa.com

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Miami has received numerous recognition's including, Best Design Award by Marriott International, Overall Guest Satisfaction Award, Connoisseur's Choice by Resorts & Great Hotels, and the Wine Spectator Award 2007-2014. Being selected One of the World's Best Business Hotels by Travel & Leisure Magazine is one of the most recent accolades. The JW Marriott Miami offers a one-of-a-kind experience that allows you to enjoy the comforts of home during your stay. This award-winning downtown Miami hotel blends the features of a premier conference and meeting facility with timeless elegance, thoughtful amenities and award-winning service. Elegantly furnished guest rooms and suites offer the finest details, including marble tubs, high-speed Internet and flat-screen televisions. Dine at La Terraza Cafe and Bar, a casual fare with an array of options to choose from. Relaxation is as close as the luxurious spa and the unique stainless steel pool. ... more   less 

Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: $311 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Marriott and Jetsetter so you can book your JW Marriott Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott
Hotel Style:
#9 Spa Hotel in Miami
#14 Romantic Hotel in Miami
#15 Luxury Hotel in Miami
#18 Family Hotel in Miami
#21 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Miami staff and other travellers.
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Questions? Get answers from JW Marriott Miami staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On top on the flat”
 of 5 bubbles David26M, 1 Jan 2017 | Read review
“The rooms at the back have a view of the intercostal waterway”
 of 5 bubbles Geordieboy54, 15 Nov 2016 | Read review
“Ask for an East facing high floor room for an ocean view”
 of 5 bubbles ARC55, 20 Oct 2016 | Read review
“They are working on this hotel at the moment, so ask for a room that isn't having work done close to it.”
 of 5 bubbles Skeetersmum, 5 Oct 2016 | Read review
“What great Hotel , don't worry .”
 of 5 bubbles Lyennifer, 31 Aug 2016 | Read review
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