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JW Marriott Miami

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#38 of 122 Hotels in Miami
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JW Marriott Miami
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826 Reviews from our TripAdvisor Community

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Showing 603: English reviews
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Minneapolis, Minnesota, United States
Reviewed 3 days ago NEWvia mobile

Expectations set high at JW and always surpassed. And this location is no exception to that! Great room in a great location with outstanding staff. A++++ experience. Great views. Great pool and gym/spa amenities and delicious food.

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Helpful?
Thank Scott F
Venice, Florida
Reviewed 1 week ago

This is my 1st ever hotel review: We were in town for the boat show and, as we usually do, made a resv. on the consistent floor. Front desk staff was delightful. We were tired and heading to our room around 5:30pm. The desk clerk reminded us that they were serving appetizers in the lounge. We asked the bellman to...

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Helpful?
Thank lunderborg
Management response:

Dear lunderborg, On belhaf of the JW Marriott Miami, I apologize for the inconvenience you experienced. I invite you to contact me directly to further discuss your recent experience. I look forward to hearing from you soon and discussing opportunities to better our service. Best regards, Jacquelyn Salazar Executive Assistant JW Marriott Miami (305)329-3500

Green Bay, Wisconsin
Reviewed 1 week ago via mobile

Visited many restaurants, within walking distance. Walked to the water shuttle and then The water taxi took us to the boat show. This was a safe area. We have no problems with the hotel or the neighborhood.

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Helpful?
Thank JOSHUA R
New Canaan, Connecticut
Reviewed 1 week ago

I stayed here for a business trip as it's within walking distance of our Miami office. The property is just fine, nothing outstanding or special. Breakfast was expensive but good. I wouldn't balk at staying here again, but this wouldn't be my choice for a vacation.

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Helpful?
Thank americantravelgirl
Cocoa Beach, Florida
Reviewed 1 week ago

I had a major problem prior to my stay with the reservation. I booked a room for the Miami Boat Show which was Feb. 16 - 19. I was going to stay Feb. 15 - 17. They made a mistake on the dates and booked me Feb. 25 - 27. I was very clear with the dates and asked a...

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Helpful?
Thank DavidDiamond
johnzuniga, Front Office Manager at JW Marriott Miami, responded to this review

Dear Mr. Diamond, First and foremost please accept my sincerest apologies for the inconvenience you experienced during your booking process. We were indeed fully committed during the dates mentioned in your review and I truly wish we could have served you. I invite you to contact me should your travels bring you back to Miami or if you would like...

San Pedro Garza Garcia, Mexico
Reviewed 2 weeks ago

This hotel is perfectly located in Miami's financial district, which is very lively (our stay was still nice and quiet). The service was great, everyone was very helpful and the food was excellent. The prices are a bit high, but this is true of Brickell in general, and not specifically of this hotel.

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Helpful?
Thank kitahc
Reviewed 2 weeks ago

We had a two night pre cruise stay and one night post cruise stay in this hotel. i have to say that reading some of the reviews we were a little concerned that it appeared to be far from anywhere we would wish to visit. We should have not been concerned. The hotel is situated in the Financial district and...

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Helpful?
2Thank Kevin H
New York City, New York
Reviewed 2 weeks ago via mobile

I stayed here 4 nights on business as this was the host hotel for my conference but would not choose this hotel otherwise. Rooms are dated and worn down, and my bathroom felt dirty. My experience with the food (room service) was only average. I do have to say that the staff are truly exceptional: friendly, professional, and expedient at...

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Helpful?
3Thank MIchaelP88888888
Management response:

On behalf of the JW Marriott Miami, thank you for providing us with your valuable feedback. I would be delighted to further discuss your recent experience with us. I invite you to contact me directly to further discuss the opportunities for improvement mentioned in your comments. Best Regards, Jacquelyn Salazar Executive Assistant jacquelyn.salazar@mdmusa.com (305) 329-3502

Denver CO
Reviewed 3 weeks ago

First, I want to say most of the personnel were very nice. The people in the restaurants were extremely nice. But our stay there was disappointing. We thought our room smelled moldy right away. We were disappointed at the many stains on the carpet all over the room. Then my husband spotted lipstick(?) or some red stain on the comforter....

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3Thank KAPjetsetter
johnzuniga, Front Office Manager at JW Marriott Miami, responded to this review

Dear "KAPjetsetter", Please accept our sincerest apologies for the issues you experienced during your stay with us. I will definitely communicate the flaws you mentioned in your review to the pertaining hotel teams to ensure this was an isolated issue. I would also like to communicate directly with you to obtain as many details as possible and formally apologize for...

Reviewed 3 weeks ago via mobile

The rooms are really nice and the beds were comfortable. There was an event going on when I was staying here at the pool so you couldn't use it that night and because my room overlooked the pool, it was loud until the event was over.

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Helpful?
Thank MAX01974

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Miami has received numerous recognition's including, Best Design Award by Marriott International, Overall Guest Satisfaction Award, Connoisseur's Choice by Resorts & Great Hotels, and the Wine Spectator Award 2007-2014. Being selected One of the World's Best Business Hotels by Travel & Leisure Magazine is one of the most recent accolades. The JW Marriott Miami offers a one-of-a-kind experience that allows you to enjoy the comforts of home during your stay. This award-winning downtown Miami hotel blends the features of a premier conference and meeting facility with timeless elegance, thoughtful amenities and award-winning service. Elegantly furnished guest rooms and suites offer the finest details, including marble tubs, high-speed Internet and flat-screen televisions. Dine at La Terraza Cafe and Bar, a casual fare with an array of options to choose from. Relaxation is as close as the luxurious spa and the unique stainless steel pool. ... more   less 

Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: $276 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com and Jetsetter so you can book your JW Marriott Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott
Hotel Style:
#10 Spa Hotel in Miami
#14 Romantic Hotel in Miami
#16 Luxury Hotel in Miami
#18 Family Hotel in Miami
#21 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Miami staff and other travellers.
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Melrose, Massachusetts
over a year ago
Hudson, Wisconsin
edinburgh
London, United Kingdom

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Questions? Get answers from JW Marriott Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here!!”
 of 5 bubbles DavidDiamond, 17 Feb 2017 | Read review
“Go to another hotel, this one needs renovating....which they say they are starting.”
 of 5 bubbles KAPjetsetter, 5 Feb 2017 | Read review
“Ask for renovated room”
 of 5 bubbles Saylorfamily, 30 Jan 2017 | Read review
“On top on the flat”
 of 5 bubbles David26M, 1 Jan 2017 | Read review
“The rooms at the back have a view of the intercostal waterway”
 of 5 bubbles Geordieboy54, 15 Nov 2016 | Read review
5 of 5