We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel looks like a New Hotel: everything on place, new, room very very clean, organized, well prepared to your stay.
Also, the level of attendance is wonderful. The employees are educated, and well prepared.
The localization is great for business and to go to...More
JW Marriott Miami is located in donwntown area. Hotel is very comfortable, staff very friendly. Rooms are large enough and modern. You get this new SUHD TV, Illy coffe maker, modern and very nice bathroom. There are six rooms in hotel that have balcony (or...More
This was a great hotel in the Brickell area. The rooms were good and the service was also good. The restaurants were sub-standard however, and a few of them were even closed. I was not at all impressed with the food.
No one tells you that there is constant construction going on in 3 buildings surrounding this hotel. Constant noise until 10pm nightly. UGH!
How can JW MARRIOTT be rated 5 stars when it needs a major face-lift?
Worn carpets, musky smells.
I booked this place...More
2 Thank Sama H
Response from David H, Manager at JW Marriott MiamiResponded November 2, 2015
Dear Sama H,
On behalf of the JW Marriott Miami, I would like to thank you for taking the time to provide us with your feedback from your last stay. This gives us the opportunity to improve our services and facilities. We sincerely do apologize...More
I am a Silver Elite member. I booked a suite to stay in for a week. I arrived from Europe on the Sat night and on Sun. morning, I couldn't remember if breakfast was included or not. I phoned the service line and they told...More
5 Thank Schaetzli
Response from Corina I, Manager at JW Marriott MiamiResponded October 28, 2015
Thank you for allowing us the opportunity to address your concerns while on your stay. We hope to have the opportunity to better your experience at the JW Marriott Miami whenever your travels bring you back.
Assistant Front Office...More