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I have stayed here before ... it is a typical airport hotel with more reliable shuttle service than most. The hotel lobby is pleasant enough, the rooms as you'd expect, but staff generally (especially at check in) are more caring and sincere than the norm...More
The service here was wonderful! I often travel with food. They do not have refrigerators in the rooms and immediately brought one to my room after I checked in. The beds and pillows are extremely comfortable however the hotel hallways and rooms are definitely in...More
Response from Raul U, Manager at Miami Airport MarriottResponded January 26, 2017
Good Day Duc800ss,
Thank you for sharing your experience at the Miami Airport Marriott.
We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in serving your needs and will share your comments with the staff...More
This hotel has a wonderful and courteous staff, there is a pool and a hot outside jacuzzi that is open until 11 PM. Breakfast is plentiful and chef-made omelets are wonderful. There's a quesadilla on a room-service menu that is a must (along with a...More
I definitely thought this hotel would be better it's outdated and not clean it's like a motel
Towels smelled and bathroom was gross wouldn't even shower here
Ac doesn't work it's just horrible
The people who work here are nice but that's itMore
Thank Jenna L
Response from Raul U, Manager at Miami Airport MarriottResponded January 25, 2017
Thank you for taking the time to complete your survey.
Please accept our sincere apology for not meeting your cleanliness expectations during your stay. We have shared your feedback with the appropriate hotel team to improve our service.
We hope you choose to...More
All the usual Marriott features - convenient airport shuttle service, comfortable room, and friendly and very helpful staff. The hotel had been refurbished since our last stay - a much improved bar and restaurants. Within the Marriott complex, there is also a Courtyard Hotel and...More