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About
#75 of 152 hotels in Miami
Location
Cleanliness
Service
Value
The Regency Miami Airport by Sonesta is a boutique hotel offering a perfect location near the Port of Miami area, just five minutes from Miami International Airport, near Spectrum Aesthetics and the Dolphin Mall. Guests arriving at the hotel, step past an understated vintage façade framed by tropical gardens into a vibrant lobby area featuring an airy, open design and elegant regency-era décor and ambiance. Our 176 dog-friendly rooms and junior suites offer mini-fridges, sitting areas, and an in-room coffee station.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Vending machine
Airport transportation
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Portuguese
Hotel links
Location
60Somewhat walkable
Grade: 60 out of 100
31Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
1000 NW 42nd Ave, Miami, FL 33126
Getting there
Rental CarsSee car hire from US$28/day
2645Reviews131Q+A100Room tips
Reviews
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We stayed here after a cruise before an early morning flight. It was an older dated hotel with very expensive drinks at the bar. The elevator was a bit sketchy and slow. The staff were friendly. The comments about the hot water are true. It took at least 25 minutes to get any warm water. I took a few cold showers. We had a 4th floor corner room. This hotel is under the pattern where planes land and were flying low and loud every 2-5 minutes. We enjoyed watching the planes so it didn't bother us but if you mind really loud jet noises, well...this might not be your place. The first shuttle of the day doesn't leave till 6AM so we had to uber to the airport at 430AM for our flight. I booked it because they listed airport shuttle so my bad for not calling and asking if it left the hotel in the wee hours. It was a place to crash for the night.…
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded yesterday
Dear Cruisingrace, Thank you for taking the time to share your recent experience with us. We aim to provide a comfortable hotel experience. From your feedback, we are disappointed to learn that we might have fell short of your expectations, for which we are truly sorry. Regarding your comments on our facilities, we are happy to share that the hotel is currently under new management and we are actually working on a renovation project to enhance our features and services. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Miami. Sincerely, Regency Miami Airport by Sonesta Guest Services Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We booked this hotel last minute after realizing coming off a cruise we’d be without a place to stay until check in at an Airbnb. It was poor planning on our part but when we called and we’re told they had availability we scooped it right up. The check in process was simple and quick and everyone we interacted with was super nice. We would recommend this for anyone staying overnight before taking a flight somewhere.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded Sep. 11, 2022
Dear AStelz31, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us. Warm Regards, Your Regency Miami Airport Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is not enough to give a 60 dlls refund as a compensation for the mediocre job of a HK department where you pay 200dlls + a night. I was disgusted by my findings in the toilet and adding to that, not being able to find my left behind gift after calling to check 12 hrs later... The breakfast was charged after being offered for free as compensation, 19 dlls for 3 triangles of bread as French toast, such a rip off and 1 waiter for 20+ guests. Absolutely a nightmare and to never return.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 1 week ago
Dear Jonathan Olivares, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. The experience you described is not characteristic of the level of service we strive to provide. We can assure you that we will discuss these concerns with the team to rectify moving forward. Jonathan, your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests. Thank you for choosing Regency Miami Airport by Sonesta. Sincerely, Regency Miami Airport by Sonesta Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent and very close to the airport. I especially liked the proximity to shopping malls, restaurants and easy access for Uber and other taxis or means of transportation. staff are very very helpful.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 2 weeks ago
Dear (Guest Name), Thank you for your kind words and for taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. Every day, we strive to provide the best available service to all our clients and guests. Your feedback is greatly appreciated, especially by our team members. We will be looking forward to the opportunity of welcoming you back in the near future. Regards, Your Regency Miami Airport by Sonesta Guest services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No continental breakfast as advertised, No Hot water for shower, No blankets, No HEAT we froze, terrible mattress with huge depression in the middle. Never stay here!!! We picked this hotel based on web page, location to airport
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 2 weeks ago
Dear Jacque W, Thank you for taking the time to share your recent experience with us. We aim to provide a comfortable hotel experience; however, from your feedback, we are disappointed to learn that we fell short of your expectations. We are truly sorry to have missed to opportunity to make it up to you while you were here. We can assure you that we will discuss these concerns with the team to rectify moving forward. Regarding your comments on our facilities, we are happy to share that the hotel is currently under new management and we are actually working on a renovation project to enhance our hotel's features and services. Concerning the continental breakfast, we would to apologize if there was any misunderstanding. We do not offer continental breakfast, only a la carte. Please rest assure that we will look to find where was the communication breakdown and work diligently to correct it. Once again, thank you for your valued feedback and we hope to serve you again in the future. Sincerely, Regency Miami Airport by Sonesta Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
- [ ] I spent a night here pre-cruise with my husband and two children. It took a while for the hotel shuttle to arrive, but once on board, it was a quick and easy ride from the airport. Check in was quick and easy. I was under the impression that the hotel was recently renovated, but quickly learned, that wasn’t the case. The walls of the room were an awful yellowish beige that looked like someone had smoked in there for years. Fortunately, there was no smell! The brown carpets just made the room feel kind of old and gross, but it seemed clean. We had a small suite and our room had a huge wrap around balcony. We faced the airport so it was fun to watch the planes take off. We were towards the back of the hotel and there was no noise from the main road. We had breakfast at the hotel the next morning and there was only one server trying his best. The food was good though. We checked out the pool area before we left and it looked nice! Overall, not a bad place but I prefer a more modern room. We stayed because it’s next to a restaurant we like to visit, but ask for a room towards the back or else you may hear loud music late night!…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 4 weeks ago
Dear travelwithcandace, We are extremely sorry to hear that your stay did not meet all of your expectations and we thank you for taking the time to share your concerns with us. Regarding your comments on our facilities, we are happy to share that the hotel is currently under new management and we just started working on a renovation project to enhance our features and services, mostly in our rooms. We truly hope that we can see you again and enjoy our new features. Sincerely, Regency Miami Airport by Sonesta Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The lobby, bar and restaurant were decent except the couches in the lobby were extremely smelly and uncomfortable. They were clearly very old and need to be replaced. It made the otherwise nice lobby not a great place to lounge. The rooms were awful. The beds and bedding were extremely poor. There was a faint musty smell in the room. The heater didn’t work. When we asked about it, we were told they “don’t have heat because it’s normally not cold”. Considering it was December, heat would still be necessary. Very minimal towels in the bathroom. It was clear that anyone would need to ask for more. When we asked for more towels, it was clear that the staff wanted to ensure that there was a count of each additional towel that they offered. I would not stay here again.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded Dec. 28, 2022
Dear 54ffyrOvu9, We are extremely sorry to hear that your stay did not meet your expectations and we thank you for taking the time to share your concerns with us. We aim to provide a comfortable hotel experience. From your feedback, we are disappointed to learn that we might have fell short of your expectations, for which we are truly sorry. Regarding your comments on our facilities, we are happy to share that the hotel is currently under new management and we are actually working on a renovation project to enhance our features and services. We truly hope that we can see you again and enjoy our new features. Sincerely, Regency Miami Airport by Sonesta Guest Services Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a highly underrated hotel. The staff is as good as any lux hotel. Rooms are spacious and airy with balconies. Everything works. Location is great for the airport and pretty efficient for downtown, Little Havana or south beach as well
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Review collected in partnership with this hotel
Date of stay: December 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded Dec. 26, 2022
Dear 05cs', We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We do take pride in catering to our guests' needs the best way we possibly can. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service. If you are traveling to our area again soon, please do not hesitate to stay with us. Sincerely, Regency Miami Airport by Sonesta Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1- No wheelchair for my 90-year old mother. 2- No shuttle to the airport before 6:00am. 3- Room was not clean. 4- The restaurant food delivered was incomplete and not fresh. 5- I was moved to a double-bed and when I arrived at the room there was only one, therefore, I had to wait for quite a while to be moved to another room. All the while making my 90-year old mom struggle to walk because there were no wheelchairs available and the staff didn’t know where they were at!
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded Dec. 19, 2022
Dear op39rg76m3, Thank you for taking the time to share your recent experience with us. We aim to provide a comfortable hotel experience; however, from your feedback, we are disappointed to learn that we fell short of your expectations. We are truly sorry to have missed to opportunity to make it up to you while you were here. We can assure you that we will discuss these concerns with the appropriate teams to rectify moving forward. Once again, thank you for your valued feedback and we hope to serve you again soon. Sincerely, Regency Miami Airport by Sonesta Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel, stayed for 2 nights prior to a cruise. Large room which was kept spotless. All staff really friendly and helpful they couldn’t do enough for us. Food served in the bar was very good and plenty of it. Would definitely stay there again.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded Dec. 8, 2022
Dear Gateway240779, We appreciate immensely you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your kind comments and your rating of the hotel. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy. We will be looking forward to the opportunity of welcoming you back in the near future. Sincerely, Regency Miami Airport by Sonesta Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$133 - US$218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency hotel miami, regency hotel airport
FORMERLY KNOWN AS
Regency Hotel Miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
176
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Frequently Asked Questions about Regency Miami Airport by Sonesta
Which popular attractions are close to Regency Miami Airport by Sonesta?
Nearby attractions include Cuban Crafters Cigars (1.2 km), Magic City Casino (0.9 km), and St Vladimir Russian Orthodox Church (1.1 km).
What are some of the property amenities at Regency Miami Airport by Sonesta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Regency Miami Airport by Sonesta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Regency Miami Airport by Sonesta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regency Miami Airport by Sonesta?
Yes, parking is available to guests.
What are some restaurants close to Regency Miami Airport by Sonesta?
Conveniently located restaurants include La Patagonia Argentina, Latin Cafe 2000, and La Rosa Fine Cuban Cuisine.
Are there opportunities to exercise at Regency Miami Airport by Sonesta?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Regency Miami Airport by Sonesta have airport transportation?
Yes, Regency Miami Airport by Sonesta offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Regency Miami Airport by Sonesta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regency Miami Airport by Sonesta?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Regency Miami Airport by Sonesta?
Many travellers enjoy visiting Freedom Tower at Miami Dade College (7.5 km), Barnacle State Historic Site (6.6 km), and Coral Gables Merrick House and Gardens (3.7 km).