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Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
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3,745 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Miami Airport Hotel
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Showing 2,548: English reviews
New York City, New York
Reviewed 8 November 2014

Right from the time you call this property with excellent operators like Flori and others under the amazing leadership of the night manager Andrew Milne is a set of the most charming young and dashing personable staff. The bell desk with Lucas and his team are extremely hard working and always on their feet. Tiffany Moo Sang excels in her...

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Helpful?
Thank Kothari-NY
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

What a delight to read your recent posting. Our staff works hard to deliver an exceptional guest experience so they will be pleased to learn that they did just that. You mentioned quite a few team members and I wish to thank you for recognizing their efforts. Incidentally, I tried to return your call without success before your departure. Hopefully...

Louisiana
Reviewed 6 November 2014

We booked this hotel thru Priceline so it was an OK value for what we paid but not worth the standard website rate. The hotel is an older property so it does appear somewhat dated. You do have to pay to park at this hotel and the hotel appears to be host a number of conventions and such keeping the...

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Helpful?
Thank DustinM99
London, United Kingdom
Reviewed 5 November 2014

Good location if you want to be close to the airport. Good facilities for conferences and great customer service, staff couldn't do enough to help and ferried groups of us to and from local restaurants each night. Room was adequate and enjoyed good nights sleep. Nice pool area with bar.

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Helpful?
Thank Pennyb400
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Delighted to learn that you enjoyed our hotel and hospitality while attending a conference in our Executive Meeting Center. Your recommendation is appreciated and we hope to have another opportunity to welcome you once again. Kind regards, Jon K. Wubbena, CHA General Manager

Hilliard, Ohio, United States
Reviewed 3 November 2014

My trip to Miami was short, but a little hectic ! I Had a lot that could of gone wrong go wrong but thanks to the AMAZING customer service Geo Zeledon gave me those little problems were fixed. Geo showed me around to the best places i could go and guided me through the hotel and the accommodations the hotel...

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Helpful?
Thank Maria S
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

We are delighted to hear that you enjoyed our hotel and hospitality. Customer care is amongst our highest priorities and it is always gratifying to hear that our teams have succeeded in ensuring that our guests experience that care. I will share your comments with our teams and especially with Geo. Your recommendation is appreciated and we hope to have...

Haverfordwest, United Kingdom
Reviewed 3 November 2014

After a long flight from the UK and picking up the hire car, we just wanted to crash. The hotel is directly opposite the car rental exit from the airport, but care is needed to find your way in to the entrance! Nice big room, nice meal and a good night sleep - perfect!

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Helpful?
Thank Frank J
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for the great review of our hotel! We are conveniently located near the airport and across the street from the Miami Dade all-inclusive ground transportation hub and car rental facility. Your recommendation is greatly appreciated and we look forward to welcoming you back on a future trip. Kind regards, Jon K. Wubbena, CHA General Manager

Bath, United Kingdom
Reviewed 2 November 2014

Convenient location. Easy reachable from the airport via shuttle and then use one of the elevators to get to footpath to the hotel (100 m). Elevator is a bit hidden, but a nice person at one of the car rental counters helped us to find it. If you plan to rent a car, you can save this way also the...

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Helpful?
Thank Springergabel
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to share your experience, and we hope to welcome you back to our hotel very soon! Kind regards, Jon K. Wubbena, CHA General Manager

Toronto, Canada
Reviewed 2 November 2014

My friends and I stayed there for one evening the night of October 21, 2014. Everything was fine up until the morning we were to leave on the 22nd, when my friends daughter found ants all over her carry on bag and on the bed. It took about 3 calls to the front desk to get someone up to the...

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Thank patricia h
Reviewed 31 October 2014

Close to the airport, average rooms etc. great room service and pretty good food. Very poor house keeping, inconsistent, slow and incomplete. Dated rooms, not tech friendly (plug ins etc). Housekeeping cripples what is otherwise a fairly good business hotel.

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Helpful?
Thank Clay M
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to share your experience. While I wish you had a better experience, it is feedback like this from which we learn and use to improve. Please accept our apologies for the deficiencies that you encountered. We work hard to deliver an exceptional guest experience and it's apparent in this case that we fell short....

Stockholm, Sweden
Reviewed 31 October 2014

Shuttle service leaves about every 20th minute (5 min ride). Beds are quite hard by European standard but still comfy. A sportsbar-like restaurant is available with excellent wings and tasty quesadilla’s. Did not try the other restaurant or the breakfast. If you are to take a rental the following day the rental center is just across the street from the...

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Helpful?
Thank Jgjnk
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you so much for your review and we look forward to the next opportunity we have to welcome you back. Kind regards., Jon K. Wubbena, CHA General Manager

SF
Reviewed 30 October 2014

We came off a cruise and stayed the last day at this hotel before catching our flights out the next day. It is an older Sheraton hotel but maintained and in good shape with the exception of the elevators which had to be the slowest ever experienced. We needed an early check in and the hotel was great checked us...

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Helpful?
Thank SFjoe
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for your great review. Having the Intermodal Center directly across the street is indeed a plus for easy transportation access. Glad to know you enjoyed your stay with us and hope to welcome you back on your next visit to Miami. Kind regards, Jon K. Wubbena, CHA General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 

Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142-6704
Region: United States > Florida > Miami
Price Range: $171 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Wyndham Miami
Miami Wyndham
Hotel Style:
#11 Business Hotel in Miami
#37 Family Hotel in Miami
#38 Romantic Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miami Airport Hotel staff and other travellers.
86 questions
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Questions? Get answers from Sheraton Miami Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the golf course side.”
 of 5 bubbles eHobo, 9 Dec 2016 | Read review
“Ask for an even room number”
 of 5 bubbles Monkeylarson, 6 Dec 2016 | Read review
“Golf course side (south) of the hotel because it is quieter.”
 of 5 bubbles carlogC3827ZQ, 30 Nov 2016 | Read review
“Beds soft as cotton”
 of 5 bubbles Sammette, 28 Nov 2016 | Read review
“Rooms at the Rear overlook the Golf course with Miami in the distance, The front rooms overlook the airport.”
 of 5 bubbles trio-sdc, 20 Nov 2016 | Read review
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