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PULLMAN Miami Airport hotel

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#41 of 121 Hotels in Miami
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1 room 2 adults 0 children
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PULLMAN Miami Airport hotel
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3,849 Reviews from our TripAdvisor Community

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Showing 2,094: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

The hotel ticks all boxes. The breakfast is very good. Breakfast waiter Boston is the nicest person. He is very friendly and nothing is too much for him. Hotel also is very comfortable. Recommend staying here.

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Helpful?
Thank Fernando444
Kent
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I was really impressed with this hotel. I needed a bed for the night before a connecting flight but this hotel was so much more than just an airport holiday. The pool area is great, the restaurant food is of a very good standard and the breakfast buffet is exceptional. Absolutely everything on offer and high quality ingredients such as...

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Helpful?
Thank Kas25Kent
About Hotel's Favourite Review
Management response:

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as...

Fairfax, Virginia
Reviewed 2 days ago NEWvia mobile

I stayed on my trip to Brasil , it is new and we'll run hotel , easy access to airport , hotel charge parking fee , rooms are good size and modern furnishings, for rental car there is close by Chevron gas station

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Helpful?
Thank Kevin E
Reviewed 3 days ago NEW

This was a nice hotel but way overpriced! The customer service wasn't that great, I called for info on the airport shuttle service and didn't get all the info I was looking for. The person answering the phone didn't listen to my questions and ended up hanging up on me! I did get the shuttle after waiting a half hour...

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Helpful?
Thank Michelle C
Management response:

Thank you very much for taking the time to share your comments regarding your stay at the Pullman Miami Airport. Exceptional service is what we strive to be known for, therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guest. Please allow me to express my...

Reviewed 5 days ago NEW

I haven't even arrived yet and the Customer Service is terrible. As a preclude to my vacation trip, I will mentally prepare myself to not let them spoil it. I simply called the front desk to ask 2 easy question I could not find answers to online and the manner in which I was spoken to was harsh and very...

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Helpful?
1Thank Shanti S
Management response:

First of all please excuse my apologies for how you have felt on your last visit to Pullman. I immediately take care of the situations described and will be a powerful feedback to improve what we are doing and how we do it. We appreciate your sharing your concerns, and it is our hope that you will give us the...

Fort Myers, Florida
Reviewed 5 days ago NEW

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank markdU6463IQ
Kansas City, Missouri
Reviewed 5 days ago NEWvia mobile

This is my first trip as a Pullman hotel and had my reservation since they had changed the Sofitel flag!! I was wrong loved the hotel. The hotel is outdated but well maintained, still same relaxed atmosphere! Bar renovated and some new faces, had a tiny hiccup at check in and the manager of housekeeping belkys and another wonderful lady...

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Helpful?
Thank jammac323
Reviewed 1 week ago via mobile

Awesome service, extremely accomodating and kind staff, and not to mention the neatness,comfort, beauty and cleanliness of the room and hotel overall. My husband Luis and I are so thankful for Keren. We had originally booked the stay through a Hotwire Deal, which we didn't realize had a check in time of 3:00 PM, and we arrived at the Airport...

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Helpful?
Thank Katherine M
Management response:

We very much appreciate your comments regarding your stay at the Pullman Miami Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback,...

Guernsey, United Kingdom
Reviewed 1 week ago

Where do I start? Firstly, I must say that the receptionists where very helpful and understanding of our complaints so well done to the staff in reception. We booked a suite for a one night stay as we were a family with young children and there was a promotion stating give yourselves more space, book a second room and get...

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Helpful?
Thank guernseygal2013
Management response:

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Pullman Team

Rochford, United Kingdom
Reviewed 2 weeks ago via mobile

We were recommended a day room at this hotel by our cruise line agent as we had an evening flight following an early disembarkation. We arrived early by taxi and were immediately helped with our luggage and directed to reception where a very friendly and competent young lady processed our reservation and provided us with our room keys very quickly....

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Helpful?
Thank Shrimpy1

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Riviera
La Riviera
Cuisines: French, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 

Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126-2016 (Formerly Sofitel Miami)
Region: United States > Florida > Miami
Price Range: $139 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Cancelon, ACCOR, Priceline, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your PULLMAN Miami Airport hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport
Hotel Style:
#5 Green Hotel in Miami
#17 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from PULLMAN Miami Airport hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very fancy, beautiful interior and nice grounds”
michellecW3095EE, 23 Apr 2017 | Read review
“Stay up the road at the Hyatt there are no good room here.”
michellenR3565BF, 4 Apr 2017 | Read review
“Ask for a corner view of the lagoon for beautiful sun sets”
elainef581, 2 Apr 2017 | Read review
“Deluxe rooms may be a better choice”
studebhawk, 26 Mar 2017 | Read review
“all rooms soundproofed. rear overlooks lake and swimming pool.”
Time Travellers' Wife, 19 Mar 2017 | Read review
5 of 5