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Stayed three nights here very charming hotel, friendly staff, rooms were good very clean with comfy bed we overlooked the main road but it was not noisey, was here 15 years ago and it was still as nice, although looking a bit tired, we arrived...More
I truly enjoyed my stay at the Blue Moon. The staff is extremely accommodating from the bell man Alfredo to the front desk staff and the bartender Jerome to name a few. My room was moved upon request and I went from the original building...More
Have stayed at this autograph Marriott several times over the past 10 years, getting progressively worse. My room was not good. I’m a platinum member, checked in at normal check in of 4 pm and also did mobile check in, My room was first floor...More
1 Thank Nptravels2018
Response from John P, Manager at Blue Moon Hotel, Autograph CollectionResponded 3 weeks ago
Thank you for sharing your experience with the Blue Moon Hotel, Autograph Collection.
I noticed that you did not have a chance to complete the entire survey; however you did indicate your experience was less than satisfactory. Please accept our sincere apologies for...More
-room was not cleaned/serviced my entire trip (even after multiple phone calls to front desk and housekeeping)
-sheets had rips/tears in them
-no mattress pad on bed
-was sat at a restaurant table for breakfast that had coffee stains, crumbs, no table...More
Thank Jackie Q
Response from John P, Manager at Blue Moon Hotel, Autograph CollectionResponded 4 weeks ago
Thank you for choosing to stay at the Blue Moon Hotel, Autograph Collection and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The level of...More
Drove down to see the boat show and stayed here. Location seemed to be convenient. We arrived early but they checked us in, stored our luggage and offered champagne, a glass of rose champagne which we enjoyed out front in their seating area. A nice...More