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Penguin Hotel

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Penguin Hotel
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1,165 Reviews from our TripAdvisor Community

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Showing 802: English reviews
Reviewed 21 October 2014 via mobile

At the reception Florencia immediately gave us a warm-hearted welcome.She solved quickly small issues + gave us the feeling to be at the right time at the right spot.There should be more people like you out there.Thanks a lot and stay the way you are.Raz & Inessa

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Helpful?
2Thank Untouchable7
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Greetings from The Penguin Hotel, Wow, thank you so much for your wonderful praises! I will be sure to pass them on to Florencia. I’m confident that she will enjoy them. A compliment towards our staff such as yours never fails to make us smile! Thank you again and we hope to see you back for a future stay! Alexeis...

North Ayrshire, United Kingdom
Reviewed 21 October 2014

Hotel was in a good location along ocean drive. Room was nice and clean. Bit smaller than the online photos but ok. DO NOT USE THE VALET PARKING MAN OUTSIDE HOTEL! We checked with reception that it was ok to use the valet parking outside the hotel. She didn't have a problem and the guy came into reception so we...

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Helpful?
Thank ally118
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Greetings from The Penguin Hotel, We cordially thank you for taking the time to share your experience with us. We humbly apologize for any inconvenience you may have experienced through the valet service. We can assure you that it will be investigated with the parking company’s managers as it is separate from us. However, we are happy to know that...

Shreveport, Louisiana
Reviewed 13 October 2014

The price is right and the place is just what one would expect in South Beach. Plenty of neon lighting and quiche rooms that scream art deco are always a pleasure to return to after a beach visit or a sweaty walk. The street over features a parking garage that will house your car for $20 a day which is...

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Helpful?
2Thank John W
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Hello John, Thank you so much for taking the time to write to us. It was a pleasure to have had you and we hope to see you back real soon! Like a lot of the Hotels in Miami Beach’s Ocean Dr, we are a Art Deco and boutique. However, we feel that’s a major part of our charm. Thank...

Walnut Creek, California
Reviewed 9 October 2014

We love this place- we will come back again again all the wonderful humans that work there are incredible - Eva is the best and her staff is top notch. We love Stuart, he is off today - all I can say is I am happy he will be back tomorrow - MY BD!. And tonight we are eating with...

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Helpful?
1Thank Susan C
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Susan, Thank you so much for your wonderful compliments to our staff! Reviews such as yours always put a smile on all of our faces. Susan, it was our pleasure to have served you and we hope that your birthday was an awesome one. I will wholeheartedly be sure to share your review with the rest of the staff....

Naples, Florida
Reviewed 4 October 2014

Take a room with a Veiw is your best bet. The Veiw is fantastic - this hotel has a retro feel. In the entrance is their sit down area for their restaurant. I had a fish dish that was wonderful. Perfect location for everything Miami. I'll stay there again.

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Helpful?
Thank Gili A
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Greetings from The Penguin, We are very glad to know that you enjoyed our view so much! Being located on Ocean Dr (South Beach’s Art deco district) definitely has its advantages. You can feel the retro, being that it’s also a historical area filled with hotels from the 1930’s and 40’s! Thank you again for your wonderful review and we...

Reviewed 4 October 2014 via mobile

It's my first trip to Miami so I didn't know what to expect. Aneesa, Jet, and Florencia had amazing customer service! The location of the hotel is great, easy walking distance to everything. Definitely exceeded my expectation and had a great experience. Thank you for making this Miami trip so fun!

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Helpful?
Thank Richard R
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Richard, Thank you for taking the time and sharing your experience with us. We are happy to know that you enjoyed our staff and I will be sure to share your wonderful graces with them. It’s always great to see our guest taking full advantage of everything our location has to offer. It was our pleasure to have served...

Reviewed 3 October 2014

We reserved a standard room, but Carmen, one of the receptionnists, gave us an upgrade for the whole stay!!!! (12 days)!!! She was very nice and helpful. ( also the other receptionnists were always very friendly, helpful and funny)! The service at the restaurant is just GREAT! All of them were very polite, paid very much attention to the customers,...

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Helpful?
Thank Kristina_Schneider1
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Kristina, It was our pleasure to have made your experience that much special! It’s great to see that you enjoyed our restaurant and its staff. Great service is the base for all hospitality! Thank you for staying with us as long as you did (12 days, wow thank you) it was our pleasure to have served you. We hope...

Myrtle Beach, South Carolina, United States
Reviewed 1 October 2014

great... the location is on ocean dr so it's on the shore line,straight to the lommen park in 14th.. the place looks new with modern design and of course art deco outside..gives free great and fresh breakfast and couple of drinks too. smart plan to keep your car in parking in cheaper price. im 26 old and i been there...

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Helpful?
Thank Bracha E
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Greetings from The Penguin, Bracha, we will be sure to let Florencia know of your kind words, I’m sure that she will be flattered. Thank you for allowing us to make your vacation that more special. Creating memories is what it’s all about! We are happy that you enjoyed our complimentary breakfast, welcome drinks, and our location! Believe us when...

Johns Creek, Georgia
Reviewed 29 September 2014 via mobile

I am so glad I chose to stay here! The location is perfect... you get welcome drinks, the staff is SUPER friendly and accommodating, the restaurant on site is good, and everyone who works there is happy and awesome! The bartender, Stuart, is great! Stay here! You won't regret it! Can't beat the price for what you get.

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Helpful?
Thank Lauren G
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Lauren, Thank you so much for taking the time to write us a review. Believe us when we tell you that we are SUPER happy to know that you had such an awesome time. We will be sure to pass on your compliments to Stuart! We hope to see you back really soon! -The Penguin Staff

San Bernardino, California
Reviewed 23 September 2014

My wife and i loved our stay at the penguin. The location was perfect, in the heart of SoBe , you got everything at an arm reach. Penguin staff are very helpful, Carmen in the front desk, was very helpful and attentive, and josefa from house keeping, was great, and Raisa the housekeping supervisor, was very nice with us. I...

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Helpful?
Thank vedran h
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Vedran, And your recommendation is the best compliment you could ever give us. Thank you so much for your kind words on our staff. I will be sure to share your awesome praises with all of them. We take great pride in making sure that our guest are having a great time and reviews like yours are the little...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Penguin Hotel

Address: 1418 Ocean Drive, Miami Beach, FL 33139-4108
Region: United States > Florida > Miami Beach > City Center
Price Range: $159 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Penguin Hotel Miami Beach, Florida
Hotel Style:
#49 Business Hotel in Miami Beach
#66 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Penguin Hotel staff and other travellers.
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Questions? Get answers from Penguin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views very clean very convinient location”
2mainetraveler1, 20 Apr 2017 | Read review
“If a view is important, ask for an ocean view. We opted for the better price and no view.”
VickyHart, 6 Apr 2017 | Read review
“This hotel charge you a $250 deposit for your stay, it did take some time to get it back”
Getko, 3 Apr 2017 | Read review
“The only issue - the hotel next to it has a really loud ac, and you hear those all the time”
151olenab, 22 Mar 2017 | Read review
“choose it at another hotel”
wego4Us, 29 Jan 2017 | Read review
5 of 5