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The Clay Hotel

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The Clay Hotel
The Clay Hotel
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1,711 Reviews from our TripAdvisor Community

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Showing 787: English reviews
Iowa
Reviewed yesterday NEWvia mobile

Nice location! Complementary "to go breakfast" even though I don't know why they are not changing the toasters at the breakfast area. Is always a line there to toast the bread. The toasters are old, slow.and not properly working. They always have a very poor internet connection. Very bad if you are in a business trip. Staff is excellent. They...

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Helpful?
Thank Arlinda I
Reviewed 2 days ago NEW

Stayed here in Nov 2017 with my partner for 2 nights. Disasterously, we managed to leave a phone in the room safe and did not realise this until about a week later. The staff found the phone and were kind enough to post this to us in the UK. Christian at the front desk even shopped around for the best...

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Helpful?
1Thank Abigail M
Management response:

Dear Abigail, Wow! Thank you so much it was an absolute pleasure to assist! As much as love to see my staff mentioned on reviews, it’s great to see my name mentioned as well. Thank you for that and for recognizing the level of service we provide here at The Clay Hotel. Please come back soon, maybe next time you...

Reviewed 3 days ago NEW

The hotel is a block and a half away from the beach on Espanola Way. At check in they made us pay for a daily $16 fee (which I wonder why they don't include it in the total price when paying in advance, not sure why they make you pay there). It included breakfast and the possibility to use beach...

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Helpful?
Thank luzrossi
Management response:

Dear Luzrossi, Thank you for the fair review, however all of my staff members should be providing the same level of service. Your review will be shared with the staff to ensure consistency. I would like to take moment to explain how the resort fee works. The reason we do not charge the resort fee upfront is because many things...

Boston, Massachusetts
Reviewed 3 days ago NEW

A beautiful, clean historic Art Deco hotel in the heart pf South Beach. At under $200/night in Miami's high season, it is a great value. The foyer presents a tropical feel with expansive archways and dark wood. The graceful, wide stairway has inlaid tile and windows at the landing have equsitie painted motifs on the glass. Our room was not...

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Helpful?
Thank Ann H
Management response:

Dear Ann, So happy to see that we will be “the new go-to hotel” for you!! You did an amazing job in describing out hotel thank you. It sounds like you might have been in one of our newly renovated rooms, if this was the case I do have to make you aware that the new rooms will not have...

Reviewed 4 days ago NEWvia mobile

We stayed here for two nights before our cruise. Perfect location, 5-10 minute walk to Lincoln Road Mall and only 5 minutes to the beach. The staff were very friendly and attentive, and the room was clean (but very bright as everything was white) The only downfall was breakfast, this was very basic and not even in the same building....

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Thank Kayleigh F
Reviewed 5 days ago NEW

I love this hotel. My girl and I were so happy with RIcardo, Edgar and Natalia -- very accommodating and kind. The noise is pretty loud, especially on holidays and weekends, but you should expect that - you're in Miami South Beach! The best part is this place is modern and in the middle of everything - no car necessary!

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Thank Justin K
Reviewed 6 days ago NEWvia mobile

This hotel is an awesome. It's vintage and comfortable. They have an great staff, Ricardo P. Was especially a kind and helpful. He mad sure we were happy and well taken care of. Great place for the price.

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Helpful?
1Thank Merline L
Management response:

Dear Merline, Thank you for the review! Ricardo is actually one of our newer staff members, good to see he is off to a great start! I will definitely share the review with him. Our team is dedicated to providing great service, we hope to see you again soon. . Kindest Regards, Christian Dobao Front Office Manager The Clay Hotel...

England
Reviewed 6 days ago NEW

Used as pre cruise and post cruise stop, we have been to Miami for a number of years and passed this place a lot of times, first time we have stayed here and I have to say we were pleasantly surprised, service was great as was our room, we had an issue with our card on our return leg but...

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1Thank Triock
Management response:

Dear Triock, Thank you for the review, it gives us great pleasure to see that you enjoyed your stay. I sincerely apologize if you had any issues with your keys. Overall it looks like you had a great stay and we hope you come visit again in the near future! . Kindest Regards, Christian Dobao Front Office Manager The Clay...

Reviewed 1 week ago NEWvia mobile

My boyfriend and I stay at The Clay Hotel and it was wonderful. I like the fact it was in the middle of everything. You can walk down to the beach and ocean. I like the fact that there clubs around as well. Mimi and the front desk was awesome and she is so wonderful. Mimi help us book the...

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1Thank ruthe24
Management response:

Dear Guest, Wow! Your review was amazing, the staff will be so pleased to see this posted. It was an absolute pleasure to have you stay with us. Our location is one of the best South Beach has offer and centrally located in the heart of south beach. Thank you for recognizing our hard work. I would personally love to...

Reviewed 1 week ago NEWvia mobile

The best location. Close to Miami Beach downtown, 5 mins walking to the beach. Airport express bus stop is two blocks away. At the beach you have lay chairs, umbrella and towels provided by the hotel. Check in was fast and early thanks to Fiorella. Breakfast was great too - you won't be hungry for sure 😉 By showing your...

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Helpful?
1Thank Vesna M
Management response:

Dear Guest, Thank you for taking the time to write the review. Thank you for mentioning the staff and covering the wonderful amenities we have to offer. Our location is the best, your right in the heart of south beach. We hope to see you again next year! Thanks, Christian Dobao Front Office Manager The Clay Hotel 1438 Washington Avenue,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff

Additional Information about The Clay Hotel

Address: 1438 Washington Avenue, South Beach, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: $169 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Clay Hotel 3*
Number of rooms: 130
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Also Known As:
Clay Hotel Miami Beach
The Clay Hotel Miami Beach, Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Clay Hotel staff and other travellers.
42 questions
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Cairo, Egypt
5 months ago
Morristown, New Jersey
over a year ago

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Questions? Get answers from The Clay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I beleive all the rooms have a single queen bed, not sure whether there are twin beds.”
 of 5 bubbles 516AnnH, 18 Jan 2017 | Read review
“Corner Rooms”
 of 5 bubbles Jackie072011, 6 Jan 2017 | Read review
“Pick a room away from Espanola”
 of 5 bubbles 902emmanuellel, 29 Dec 2016 | Read review
“My room faced Espanola Way so it was a little loud, but nothing out of the ordinary for Miami Beach.”
 of 5 bubbles SCC135, 6 Dec 2016 | Read review
“If you prefer a quieter room, choose one on the courtyard side instead of street side.”
 of 5 bubbles nnorthpalmbeach, 20 Nov 2016 | Read review
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