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The Ritz-Carlton, South Beach

Booking.comUS$349*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Ritz-Carlton, South Beach
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2,862 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, South Beach
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Showing 2,279: English reviews
Glasgow, United Kingdom
Reviewed 7 November 2014

There is a lot to like in this hotel. Comfortable rooms, good service, and good food and drink. This was my first Ritz experience and I could not fault the experience in any way. The place was beautifully decorated, spotlessly clean and had everything we needed. The facilities were fantastic. The hotel staff were very good and provided a great...

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Helpful?
Thank travellingboffin
New York
Reviewed 6 November 2014

I do recommend this hotel. However,I do not recommend the spa. The current Spa [--]. is doing a poor job. Short staffed and cutting corners on customer products. Not even close to the level of other Ritz Carlton Spas. Shame on you Marriot! This Director should be in charge of a chicken farm not a Ritz Carlton Spa. If you...

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4Thank tanya r
Kevin K, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Tanya, Thank you very much for taking the time to share with us your feedback. We are pleased to hear you enjoyed your overall stay at our property and the service you received from our therapists. We are very sorry you felt our spa was lacking in energy. Tanya, you are a very valued customer and please be assured...

Jakarta, Indonesia
Reviewed 4 November 2014

I stayed at Ritz Carlton South Beach from 28 - 30 Oct 2014 and lost large amount of money at hotel safe. The hotel said THEY'RE NOT RESPONSIBLE FOR THE LOSS. Very interesting.. Why you have to put the Safe in the room then?? I travel around the world a lot & stay in many hotels, this is the first...

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4Thank Adi K
Kevin K, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Adi, We appreciate you bringing this matter to our attention. According to our Loss Prevention team and Marriott Claims Service a full investigation concluded that Ritz-Carlton was not liable. Should need any further assistance regarding this case, please feel free to contact our Director of Loss Prevention. Sincerely, Kevin Kelly

Washington DC, District of Columbia
Reviewed 4 November 2014

This was just an overall disappointment, and an expensive one. Positive comments: some of the concierges were great, and front desk staff and some valet attendants were very nice. Great location. Negatives - the only hotel in the area that closes its pool at 7pm (the hotel argued that they didn't close at 7pm, but there was a sign that...

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2Thank Vegaccomplice
Kevin K, General Manager at The Ritz-Carlton, South Beach, responded to this review

Good day, Thank you very much for your positive feedback regarding the service you received from our Concierge, Valet and Front Desk Ladies and Gentlemen. I am very sorry for the misunderstanding with the closing time of our pool area. I was also very concerned to learn of your experience with the service your received from our Ladies and Gentlemen...

New York City, New York
Reviewed 3 November 2014

On rot my favorite properties on all south beach ! First, the hotel is right there closets Lincoln road and ocean drive ! The pool is great ! The service at the pool and the beach is excellent. The staff is very nice. I don't care for the restaurant that much. I've been here on several occasions and I would...

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Thank Michael K
LaGrangeville, New York
Reviewed 3 November 2014

We visited Oct 28-30 and stayed in room 728, a suite overlooking pool with a view of the Beach. Unfortunately they were doing maintenance and construction of the pool deck which definitely detracted from the ambiance. We could not sit out on the pool deck to eat or have a drink as they were jack hammering all day. That said...

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Thank Dan O
Philadelphia, Pennsylvania
Reviewed 2 November 2014

From reservations to checkout the associates at this property are empowered to get it right and go out of their way to do so. My wife and I checked in on Tuesday morning and stayed through Saturday. We had a room with a partial view which was well appointed and quite comfortable. Spent mornings on the beach and afternoons at...

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Thank Workandleisure2014
Brighton, United Kingdom
Reviewed 2 November 2014

We upgraded to a fantastic room with a huge balcony overlooking the pool and the beach. The pool area was under renovation which happened most of the daytime so we did not stay by the noisy area but opted for the beach which was fine. My only complaint here as a hotel guest is paying $25 a day for a...

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2Thank Clive888
Kevin K, General Manager at The Ritz-Carlton, South Beach, responded to this review

Sunny salutations from The Ritz-Carlton, South Beach, We appreciate you taking the time to send us this email. We are very pleased to hear that you enjoyed the view from your room as well as our hotel location and the service you received from our Ladies and Gentlemen. We consider our Resort Amenity Program to be a real added value,...

Pinellas Park, Florida
Reviewed 1 November 2014

I visited this hotel for a solo business trip the last week in October. I arrived on Tuesday the 28th and stayed through Thursday the 30th. I was attending a wireless conference held at this hotel and paid for by the vendor. My office is located five hours away in Tampa and I drove my company vehicle down. Locating this...

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Thank weirdave
Carmel, New York
Reviewed 30 October 2014

I was here for the 2014 Energy Buyers Conference. The room was outstanding and the staff were exceptional. There was a lot of construction going on but the hotel really went out of their way to try to appease. Lots of little give aways like pina coladas and pizza at the pool. To the hotel.......This goes a VERY LONG way....

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Helpful?
Thank Peter A

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: $449 - $1,255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida
Hotel Style:
#13 Family Hotel in Miami Beach
#14 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#22 Luxury Hotel in Miami Beach
#26 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are the ones with ocean view.”
Chahoor, 16 Apr 2017 | Read review
“Club level is worth the upgrade cost”
TrioBravo, 8 Apr 2017 | Read review
“beach side has ocen views”
Rodjetton, 4 Apr 2017 | Read review
“the only good rooms are facing the beach. the ones facing another hotel stink”
lovevitos, 29 Mar 2017 | Read review
“get a room with a balcony”
tennischickChicago, 27 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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