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The Palms Hotel & Spa

TripAdvisorUS$259*
View Deal
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$502*
US$259*
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US$269*
US$269*
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The Palms Hotel & Spa
The Palms Hotel & Spa
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2,475 Reviews from our TripAdvisor Community

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Showing 1,533: English reviews
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Paradera, Aruba
Reviewed 3 days ago NEW

Nice and cozy hotel on the beach. Friendly staff and good service. Just a couple of minor points. The doors to the bathroom is not handy. If one person is coming in while you are getting out of the shower, the doors will collide. The bedside lighting is not easy to switch off if you're already in bed and the...

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Helpful?
Thank Ricaldo
Chicago
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

I'll keep it short, as I've reviewed The Palms many times. Still the same great service, still the same secluded, beautiful grounds and beach. The lobby and reception area have been updated, and they're absolutely gorgeous. We stay at The Palms every winter to get away from the Chicago weather, and I'm already looking forward to returning again next year.

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2Thank ScribblerChicago
About Hotel's Favourite Review
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Scribbler, At the Palms Hotel & Spa, we strive to treat our guests like family and are pleased to hear you enjoyed another wonderful experience! Looking forward to hosting you again soon!

Johannesburg, South Africa
Reviewed 3 days ago NEWvia mobile

I stayed at this hotel attending a conference and I must say I was a bit shocked by two elements.The restaurant staff and housekeeping.So first they forgot to clean rooms ,suggestion,a system needs to be in place for them to know what is cleaned and what wasn't cleaned.The reason am putting it out in public is that it is unacceptable...

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Helpful?
Thank LadyPorschnana
Montreal, Canada
Reviewed 6 days ago NEWvia mobile

Everything was top notch about this hotel. Beautiful, comfortable and clean rooms/hotel with great facilities. Luis was very kind to upgrade our rooms and left us a welcome note and a special amenity providing a warm personal touch. Every staff member that we encountered was professional, eager to assist and absolute pleasure to deal with. Service was prompt and no...

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Helpful?
Thank Amir B
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Amir, Thank you so much for your comments about the luxury service you received at the Palms Hotel & Spa! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Reviewed 1 week ago via mobile

Great Beach and beautiful pool area--beer and food served on beach. Dinning in the hotel is expensive, better to eat out. Close to restaurants and shopping -- Great service and valet - be prepared to pay 30 for parking. Hotel is geared towards middle age to older travelers.

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Helpful?
Thank Ja N
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Ja, We sincerely appreciate your positive feedback regarding your visit. We'd love to have you back for another luxurious stay at the Palms Hotel & Spa!

Reviewed 1 week ago

The hotel is chic and comfortable and the staff is outstanding. We loved the amenities, the food and the atmosphere. The pool and the beach are just beautiful. Highly recommend it. This will be our hotel for future Miami trips.

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Helpful?
Thank Nona N
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Nona Thank you very much for your kind review! We look forward to hosting you again soon!

New York City, New York
Reviewed 1 week ago

We stayed May 9-13th 2017. How can they accomplish what they do? This is our second glowing review of the Palms and were surprised how consistently good this privately owned resort really is. We tend to get easily pissed-off by inferior service and I'm a little amazed how we never find things to be upset about here. It seems that...

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Helpful?
1Thank nickandLes
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Nick and Leslie, What an absolutely lovely detailed review of your recent stay with us at The Palms! THANK YOU, THANK YOU, THANK YOU! Please know that we have shared it with all of our team members. We appreciate your time and loyalty and look forward to welcoming you back sooner than later! Warm regards, Alma

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

The place was ok. Cons: rooms were small and minibar drinks are expensive including dining there so if you don't have a fat wallet stay away from it and go dine elsewhere for a lot cheaper and better. Bottled of water is $5 and coffee is $6, 2 burgers with a drink will cost you around $60, not worth it...

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Thank A TripAdvisor Member
Alma C, Manager at The Palms Hotel & Spa, responded to this review

It was a pleasure to have you as our recent guest and we thank you for taking the time to share with us your feedback. We apologize, if you were inconvenienced by the added gratuity to food and beverage bills onsite; however, we are visited by many foreign travelers, who are not necessarily aware of the gratuity standards in the...

Amsterdam, The Netherlands
Reviewed 1 week ago

We stayed at The Palms with our 2 kids (5 and 11). We got upgraded to the 8th floor, so we had a gorgeous view. If you travel with kids ask for a 'corner room', these are a bit bigger than the other rooms. The hotel is very cosy, with a warm tropical feel. It has a small gym but...

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Thank Regine_R70
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Regine, We are so glad you enjoyed your stay at the Palms Hotel & Spa and took the time to share your great experience with TripAdvisor. We are certainly looking forward to your return.

Reviewed 1 week ago

The Palms Hotel common areas were well-maintained and attractive, but there were some aspects about the hotel that could have been improved. We stayed for our honeymoon, and despite telling the hotel in advance that that's what we were there for, they put us in a room immediately beside the elevators. This was frustrating and a bit embarrassing for us,...

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Helpful?
Thank Emily B
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Emily B. Thank you for taking the time to share with us your feedback. While we’re happy to read that you enjoyed our beautiful property, we regret to read that your stay was not as good as you had hoped for. Unfortunately, if the request that you made was through a third party, we were not informed that you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An oceanfront sanctuary in the heart of Miami Beach, just minutes from the South Beach entertainment district, The Palms Hotel & Spa combines refined service, laid-back sophistication and beachside serenity into a destination where wellness and environmental awareness are at the center of each guest experience. Enjoy freshly renovated lobby areas with an elegant colonial flair, a lush tropical garden oasis with secluded relaxation areas, a large swimming pool and comfortable lounges, cabanas and umbrellas at the pool and beach. Rooms offer either views of the ocean, tropical gardens or the cityscape, and feature flat-screen TVs, AVEDA toiletries, coffee makers, iPod docks and luxurious bedding. The hotel’s signature restaurant, ESSENSIA, offers local farm-to-table cuisine with unique Miami flavors on breezy covered terraces. The Lounge specializes on craft cocktails while the TIKI BAR offers casual fare and classic pool cocktails. The Palms AVEDA Spa offers a full-service salon, retail area and holistic spa treatments, delivering a highly personalized experience with rituals to awaken the senses. Inspired by the pristine environment surrounding the resort, tropical nature inspires all facets of the hotel, from the decor, to the products & services offered and its commitment to green practices. It is an independently owned and operated AAA 4-diamond rated hotel, a member of Preferred Hotels & Resorts Lifestyle Collection and Florida Green Lodging certified. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $299 - $620 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your The Palms Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#16 Spa Hotel in Miami Beach
#24 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#29 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
72 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view is towards the beach. Costs more.”
Ricaldo, 26 May 2017 | Read review
“higher floors have a better view”
nickandLes, 20 May 2017 | Read review
“Ocean view rooms are only ocean view. There are no balconys. We were on the 10th floor and it was quiet.”
861sharonk, 10 May 2017 | Read review
“Maybe avoid the South building”
NatAtl, 10 May 2017 | Read review
“End of hall and ocean facing, it was very quiet.”
karentZ4380GI, 10 May 2017 | Read review
5 of 5
TripAdvisor
US$259* /night
View Deal
Booking.comUS$269
PricelineUS$269
AMOMAUS$502
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*Disclaimer
Prices are for 1 room, 2 adults
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