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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,355 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
texas
Reviewed 28 January 2013

We were at the Palms for a girls weekend and had 5 rooms. I like the vibe of the hotel, not too big. Our breakfast was awful - slow service, cold food and overpriced. We had a great server by the pool - Alex and the beach is gorgeous. 4 out of 5 of our rooms had hot water issues...

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Thank tripalots
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for taking the time to review our hotel and providing this invaluable guest perspective on your experience at The Palms. I believe that the only way to improve one’s service is to truly listen to what our guests are saying and try to constantly improve; your input has proven an asset in this endeavor. I apologize for any...

Lucerne, Switzerland
Reviewed 28 January 2013

We stumbled across this hotel last year at Christmas and absolutely fell in love with it. We decided to come again this year because we were really happy with the experience. We like the modern, yet laid back design of the hotel, the rooms, and the pool area which all give it a relaxing atmosphere. We have splurged each time...

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Thank SamCu7677
Vancouver, Canada
Reviewed 25 January 2013

I stayed at the Palms for the second time with my sister and mother. I had stayed there 8 years prior with my daughter and really enjoyed it so when I planned another trip to Miami it was a very comfortable choice to make. The beds, sheets and pillows were extremely comfortable which turned out to be quite important since...

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1Thank rickster123
Annapolis, Maryland
Reviewed 25 January 2013

Just stayed for a weekend and really can't say a bad word about it. The staff, the grounds, the room, the pool and the restaurant all either met or exceeded expectations. If i had any complaint at all it would be that I wish they had balconies or at the very least had windows that open.

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1Thank sw4454
Bonita Springs, Florida, United States
Reviewed 25 January 2013

My husband and I went to Miami Beach, me for the first time and I did not know what to expect! My expectations were exceeded and then some! First of all, what a beautiful place! After we came in from the hustle and bustle of Miami, we felt like we were on a secluded island somewhere. We were treated like...

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Thank Janet S
Miami
Reviewed 24 January 2013

I stayed at the Palms with some girlfriends and we had a wonderful time. The staff was very friendly and helpful but my favorite part was the hotel's pool area. It's very lush with palm trees with plenty of areas with shade and sun. We hung out by the sand near the tiki bar and ordered lunch which was really...

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Thank CSAJL
Reviewed 23 January 2013

A friend of mine and I stayed at the Palm's Hotel in Nov while going to a Madonna concert. We both travel quite a bit and are a little picky when it comes to hotels. This place far exceeded our expectations. Even though it is in SoBe with all of the hustle and bustle when your at the hotel you...

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1Thank Kristin W
London
Reviewed 23 January 2013

Such an amazing hotel with beautiful rooms and one of the finest restaurants in Florida. This hotel is expensive; however you do get the satisfaction of paying for quality. The pool side is somewhat dated with deck chairs requiring re-varnishing; not sure why there is an 18% gratuity added at poolside when ordering cocktails. Gratuity 15%, 18% or 20% or...

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Thank firstcuria
Santiago, Chile
Reviewed 23 January 2013

We went to this hotel 6 months ago. We bought it thorough internet directly from their we page. Against all our expectations there was a huge construction with an incredible noise just meters away. This construction was just beginning and it will last for 2 years. You just cant stay at pool. To order a waitress you have to jail,...

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8Thank alejandro m
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for choosing to stay with us and taking the time to review The Palms. We are looking forward to the enhancement to the surrounding areas this new property will bring but I regret that during your stay you may have experienced intermittent noise disturbances heard outside of our property. Our tropical settings and luxurious amenities within the hotel...

NL, Canada
Reviewed 21 January 2013

This is a great hotel on Miami Beach that I would highly recommend to anyone. Built in 1939 as a hotel, converted to a hospital in 1942 and back to a hotel a few years later, this hotel has an amazing lobby, outdoor dining area and a wonderful bar. In 2002, the hotel was completely renovated to today's standards but...

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1Thank CanadianDavid

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $322 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#17 Spa Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#29 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was nice to have a beach-front room, but since there's no balcony, to me that's not imperative!”
 of 5 bubbles muszekfan, 14 Feb 2017 | Read review
“Ocean views are so relaxing!”
 of 5 bubbles Molly0625, 4 Feb 2017 | Read review
“Rooms with sea view must be fantastic”
 of 5 bubbles rufus11, 2 Feb 2017 | Read review
“great beach views”
 of 5 bubbles sabinev789, 31 Jan 2017 | Read review
“Ask for a room of the ocean”
 of 5 bubbles cammikey, 26 Jan 2017 | Read review
5 of 5