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The Palms Hotel & Spa

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Traveller (1786)
Room & Suite (432)
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Overview
  • Excellent55%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“south beach”(248 reviews)
“aveda products”(29 reviews)
“pool area”(119 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The Palms Hotel & Spa
Offers & Announcements: Save 25% Off - From $142
Hotel deals
Offers from The Palms Hotel & Spa
Offers & Announcements: Save 25% Off - From $142
Hotel deals
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Nearby Hotels
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Reviews (2,959)
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1,889 results
Traveller rating
1,052
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172
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77
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1,052
505
172
83
77
Show reviews that mention
All reviewssouth beachaveda productspool areaocean viewbeautiful hotelchairs and umbrellascab rideprivate beachoceanfront roomhotel restaurantdirect access to the beachbeach servicelincoln roadvalet parkingbeach towelsweddingtiki
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1,101 - 1,105 of 1,889 reviews
Reviewed April 10, 2015

Me and my husband stayed in the hotel for 2 weeks for a second honeymoon. We were very disappointed with the staff when a bag disappeared from our room and your staff showed no concern nor follow through for this incident. After 3 complaints to...More

8  Thank Nuno_JD
Response from Alma C, Manager at The Palms Hotel & SpaResponded May 7, 2015

Dear Nuno_JD, Thank you for letting us know about your experience. The entire staff of the Palms Hotel & Spa do hold our guests personal safety and security to the highest regard and utmost importance. We are truly sorry to hear of your disappointment. We...More

Reviewed April 8, 2015

The good: Good location, attractive pool area and easy access to soft-sand beach, very nice breakfast buffet on balcony, staff all very attentive and friendly, comfy bed, good shower. The bad: The reception area is plain and feels more 3-star than 4-star, the building itself...More

Thank Gaviano
Response from Alma C, Manager at The Palms Hotel & SpaResponded May 8, 2015

Dear Gaviano Thank you for letting us know about your experience and for taking the time to share both your good and not so good impressions of our property. We appreciate the kind words you have had to share of our staff and their friendly...More

Reviewed April 8, 2015

I picked this hotel based on TA reviews and I would have to say that the reviews were dead on. My husband and I just returned from a long weekend over Easter weekend. The hotel is beautiful with gorgeous grounds. It is out of the...More

Thank K P
Reviewed April 7, 2015

The staff made this stay wonderful. The hotel is nice and has great access to the beach. A very relaxing place to stay. The walls are a little thin though. I heard people in the halls and upstairs often. Don't buy sunscreen in the hotel...More

Thank Tracey P
Reviewed April 6, 2015

Had a great time at The Palms Hotel! It is a beautiful property located on a gorgeous beach! Elegant and refined with an incredible staff who are extremely kind and helpful. I just want to point out that the pool area is mainly family orientated,...More

1  Thank lovetotravel29_7
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$195 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Miami Beach
#17 Luxury Hotel in Miami Beach
#18 On the Beach Hotel in Miami Beach
#25 Family Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$195 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Miami Beach
#17 Luxury Hotel in Miami Beach
#18 On the Beach Hotel in Miami Beach
#25 Family Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1786)
Room & Suite (432)
Pool & Beach (347)
Dining (106)
Amenities (108)
Family and Play Areas (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tina W
June 17, 2018|
AnswerShow all 4 answers
Response from Alma C | Property representative |
Hi Tina, The cost to rent a beach cabanita is $100++ from Monday - Thursday and $125++ from Friday - Saturday. Please contact our concierge for booking. We hope to see you soon! Warm regards, Alma
0
Votes
May 14, 2018|
AnswerShow all 4 answers
Response from Alma C | Property representative |
Hello, Thank you for reaching out to us through TripAdvisor. Both beach chairs and umbrellas as well as unlimited wifi are included in the hotel fee of $28.00 Yes, we also have food & drink service on the beach. We hope... More
0
Votes
May 14, 2018|
AnswerShow all 4 answers
Response from Alma C | Property representative |
Hello, Thank you for reaching out to us through TripAdvisor. Both beach chairs and umbrellas as well as unlimited wifi are included in the hotel fee of $28.00 Yes, we also have food & drink service on the beach. We hope to... More
0
Votes
Room Tips
"Splurge a little and go for the Oceanfront Superior Room. This suite was made for lounging around and room..."
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"Ocean front view was amazing!"
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"Ocean or Garden view rooms are a little more expensive - but so worth it for the view"
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"next time I'd opt for a ocean view"
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