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Shelborne South Beach

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Traveller (763)
Room & Suite (412)
Pool & Beach (222)
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Overview
  • Excellent57%
  • Very good24%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(246 reviews)
“south beach”(158 reviews)
“pool area”(76 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,972)
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76
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All reviewsfront desksouth beachpool areaguest servicespool staffbeautiful hotelpool partyocean frontlincoln roadnice poolamazing serviceart decobeach accessrooms are smallan umbrellabeach servicevalet parking
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291 - 295 of 1,588 reviews
Reviewed 16 May 2017 via mobile

The hotel itself is nice, the staff around the pool and the beach are exceptional in terms of service. We upgraded and paid for an ocean front room with a balcony, when we arrived they tried to put us in a room on the 4th...More

Thank Nicola b
Management response:Responded 17 May 2017

Hello Nicola b, Thank you for your review and I'm sorry your first stay at Shelborne Miami Beach wasn't as good as you expected and it was 'just ok'. We take tremendous pride in our customer service and I apologize for failing to meet your...More

Reviewed 15 May 2017

Great service from the staff, from Valet, Doorman, Front Desk, F&B staff, Housekeeping. Had an excellent staff who were friendly and very accommodating. Rooms were lovely and spacious. Pool area was great and staff offer services. Front desk was very helpful. Will definitely want to...More

Thank rodenp88
Management response:Responded 17 May 2017

Hello rodenp88, WOW a 5 star review!!! Thanks for writing a review of your recent stay at The Shelborne Miami BeachHotel. We couldn't be happier - I'm very happy to read you enjoyed our "Excellent" service oriented staff. We look forward to your next "Staycation"...More

Reviewed 15 May 2017 via mobile

Of all the places to stay on south beach, this was a great location. It was close enough to everything and far enough to give us a little quiet time too. Service was great at the restaurant in the hotel and poolside too. Checking in...More

Thank Veronica P
Management response:Responded 17 May 2017

Hello Veronica P, Thank you for a great review! Knowing that your experience was Excellent makes us really happy! ! We appreciate your wonderful comments about the service at the restaurant, hotel and pool staff. On your next visit; enjoy our perfect location in South...More

Reviewed 10 May 2017

Decided on a last moment decision to book a room at Shelborne, I had been at Menin Hospitality other properties, such as Gale and Mondrian and thought Id give this one a shot and lets just say that exceeded my expectations and then some. Drinks...More

1  Thank omartorell41
Management response:Responded 15 May 2017

Hello omartorell41, WOW a 5 star review!!! Thanks for writing a review of your recent stay at The Shelborne Miami BeachHotel. We couldn't be happier that you felt like a VIP while staying with us. We are glad you found the Living Room bar cocktails...More

Reviewed 10 May 2017 via mobile

I had the pleasure of staying at the Shelborne and I could not have made a better choice. I had a wonderful oceanfront room with balcony and the views were spectacular. You would think in too cool for school South Beach the service might be...More

Thank Soccerbeds
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$197 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#47 Luxury Hotel in Miami Beach
#53 On the Beach Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#47 Luxury Hotel in Miami Beach
#53 On the Beach Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (763)
Room & Suite (412)
Pool & Beach (222)
Dining (85)
Amenities (107)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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lmarody
April 3, 2018|
AnswerShow all 2 answers
Response from maphilly2018 | Reviewed this property |
The Shelborne is on the beach!(there is just a lovely walking path between the hotel and actual sand)
1
Vote
Maria Lucia R
January 20, 2018|
AnswerShow all 4 answers
Response from bambue | Reviewed this property |
I don't know but sure they will arrange. A must for this level indeed.
0
Votes
Google Translation
Amys_2602
January 17, 2018|
AnswerShow all 4 answers
Response from PistolPete_13 | Reviewed this property |
Hi - No daily fee for the umbrellas at the beach if you are a hotel guest, at least we did not get charged when we were there.
2
Votes
Room Tips
"Rooms to the rear and left side are quieter and the sunrise from the sea view rooms is amazing."
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"Book direct with the hotel or you may get scammed!"
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"Collins Ave rooms were very quiet"
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"Check Airbnb?"
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