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Shelborne South Beach

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1,587 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
Reviewed 5 July 2016

We stayed at this hotel for a quick getaway for my birthday to relax on the beach. I thought that the hotel looked pretty nice so we booked on Priceline to get a good deal. We were scheduled to stay for 2 nights. May 1, 2016, to May 3, 2016. PRO: Good location, Nice decor, beach, and pool. Cons: During...

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Helpful?
2Thank TiffyBabe
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear TiffyBabe, Thank you for choosing the Shelborne Wyndham Grand for your birthday getaway! We are glad that you enjoyed our convenient location, and our beautiful pool and beach! We would like to apologize that you were inconvenienced with the final total of your bill from your stay with us. We always provide our guests with accurate and concise information...

Delray Beach, Florida
Reviewed 5 July 2016

This is the second time we stayed there . The room is great very clean the location is perfect and the service is excellent . It is time to replace the carpeting

Review collected in partnership with Wyndham Hotel and Resorts
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Thank carolrG8100RE
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear carolrG8100RE, Thank you for choosing the Shelborne Wyndham Grand for your stay! We are glad that you were pleased with your room and our convenient location! Our staff always provide consistent service that exceeds the expectations of our guests. We hope to see you again for a third enjoyable visit to our beautiful property! Warmest Regards, Amaury Piedra

Arlington, Virginia
Reviewed 5 July 2016

I'd actually review them at slightly above a 3, but some things were a 5 and some were a 0: The good: Location: Perfect, right on the beach. A few blocks to Lincoln Road and its great restaurants/bars/shopping and less than a mile to Ocean Drive. Pool: Lovely-looking and plenty of seating. Overall on the small side but it never...

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Helpful?
Thank JasmineSP
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear JasmineSP, Thank you for your feedback! We are delighted that you enjoyed our convenient location, our beautiful pool, and the friendly and attentive service you received from our staff during your stay! We would like to apologize that the maintenance on the elevator inconvenienced you during your stay with us! We take great pride in the appearance and proper...

Orlando, Florida
Reviewed 3 July 2016

As soon as we checked in I knew this place wasn't for me! 20 little kids running around like crazy all over the lobby like it's a playground! The lobby smelled like a fart! Once we got to the room, which the elevator was so slow, it could of taken my dog a shorter time to take a dump then...

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1Thank rb210034
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear rb210034, We would like to apologize that your experience fell below your expectations. Our staff caters to our guests to ensure that everyone has positive experiences and an enjoyable time. We apologize that you were not happy with the view from your room, and dissapointed in the design of the room. The mini bar is placed in the room...

Mooresville, North Carolina
Reviewed 3 July 2016

I really enjoyed the prompt service and cleanliness of this hotel. Also really enjoyed the coffee bar in the lobby too. I would definitely stay there again.

Review collected in partnership with Wyndham Hotel and Resorts
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Thank pattyb540
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear pattyb540, Thank you for your feedback! We are delighted to hear that you received prompt service during your stay with us! Our staff is always ready and willing to assist our guests and offer timely service to ensure you have an enjoyable stay. Our Bistro Cafe is a great spot to start your morning off right! We appreciate your...

Pollock Pines, California
Reviewed 3 July 2016

Spent night before and after our cruise. Nice, but pool area needed attention. Many uneven pavers.

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 464nancyo
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear 464nancyo, Thank you for your feedback, and for choosing the Shelborne Wyndham Grand for your stay before and after your cruise. We appreciate your review, and would like to apologize about the uneven pavers on the pool deck. Our guest safety is our number one concern, and we will look into the situation. We hope that you visit us...

Oslo, Norway
Reviewed 1 July 2016

First off the arrival area is pretty small and almost right on Collins Ave - if arriving by car at peak arrival time I suspect one would have to take an additional drive around the block waiting for space to clear up - that however is just speculation on my end. Checkin process went smooth and we got a room...

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Thank Tom G
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Tom G, Thank you for your feedback! We are glad to hear that the check in process went smooth, and that you received a nice room on the 10th floor! We would like to apologize if you experienced any inconveniences by the private event being hosted on the property. We are glad that you enjoyed the convenient location of...

hamilton
Reviewed 30 June 2016

Great customer service and friendly staff. Room was clean. Pool and lounge area is clean and beautiful. Beach is located just outside the hotel and the beach is very clean. Would definitely stay at Shelborne Wyndham grand again.

Review collected in partnership with this hotel
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Thank sherriebiggley
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear sherriebiggley, Thank you for your review! We are thrilled to hear that you received excellent customer service from our staff. We strive to go above and beyond for our top priority, you! Our pool and beach area is the perfect way to relax during vacation! We appreciate your valuable feedback, and hope to see you again soon! Warmest Regards,...

Fort Lauderdale, Florida
Reviewed 30 June 2016

Just realized a big event at the Shelborne for one of my group. All the contacts at the hotel were very nice and flexible to help us make a great event. From the sales manager to the convention manager, banquet manager to the front desk, everybody was ready to do everything to make ourselves and our clients happy. The Pros:...

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Thank alex13220
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear alex13220, Thank you for choosing the Shelborne Wyndham Grand for hosting your corporate event! We are glad that our staff assisted your group and were flexible in meeting and exceeding your needs. Our staff strives to personalize each guest experience to ensure the best possible outcome! We are glad that you enjoyed our restaurant, The Sarsaparilla Club! The restaurant...

Austin, Texas
Reviewed 30 June 2016

The hotel was clean, professional and centrally located. The lobby has great air conditioning. The lobby is bright and open, there are several art-deco sitting areas. The beach club was serviced by Alan, Dominic and Jose. Alan works so hard is so polite and friendly. Dominic was our server and he was excellent. The hotel restaurant Sarsparilla is working out...

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Helpful?
Thank digitalcake
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear digitalcake, Thank you for choosing the Shelborne Wyndham Grand for your stay! We are delighted that you enjoyed your time at the beach with Alain and Dominic! They always provide our guests with the best possible service to create memorable, lasting experiences. We would like to apologize that your experience in our restaurant did not exceed your expectations. We...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139-7414
Region: United States > Florida > Miami Beach
Price Range: $283 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Priceline, Evoline ltd and HotelQuickly so you can book your Shelborne South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Shelborne South Beach Miami Beach, Florida
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#25 Spa Hotel in Miami Beach
#42 Luxury Hotel in Miami Beach
#49 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shelborne South Beach staff and other travellers.
58 questions
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Questions? Get answers from Shelborne South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views”
vedranaandric, 10 Apr 2017 | Read review
“dont choose the private apartments they arent serviced by the hotel”
donyab2016, 6 Apr 2017 | Read review
“look for another place ! Rooms are good enough but that's it !”
SvenAntwerp_Belgium, 5 Apr 2017 | Read review
“If you want ocean front, higher the floor level the better (7+), preferably on the right side of building..”
MoW979, 4 Apr 2017 | Read review
“When choosing rooms with an ocean view, choose those on the south side of the building and on 5th floor and higher to see above the trees.”
  • Night Sky view of hotel
Lynne4078, 3 Apr 2017 | Read review
5 of 5