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Hotel Shelley

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Hotel Shelley
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1,362 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Reviewed 14 July 2014

The staff here was so nice it made the stay the stay amazing. Special thanks to Shirley C who went out of her way to make our visit (me and my 2 friends) the best time we had in Miami! Thank you staff of the Shelly!!

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Helpful?
Thank Meowcat3000
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there Meowcat3000, We are stoked to read that you had a 5 star time with us! We strive on providing outstanding service and we are glad that you got to experience that! Shirley is absolutely wonderful and I will make sure that she is aware of your kind praise! Please come back again soon! Katrine

Rochester
Reviewed 5 July 2014

The staff was extraordinarily helpful and friendly. The rooms were clean enough, and the location is perfect. The value of the hotel is unbeatable, and the free daily happy hour was a great touch. We really enjoyed our stay, and would likely stay again.

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Helpful?
Thank Lrnpatrick
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Thank you for your review Lrnpatrick!!! I am glad that you noticed the hard work and efforts our team puts in daily! We are glad that you had such a great time! We would love for you to stay with us again! Katrine

New York City, New York
Reviewed 3 July 2014

I visit Southbeach many times a year so the only real way to tell if I like a hotel is if I stay there the next time I go, and i am staying at the shelley again! The best part about this hotel is the staff! Alex is amazing!!!! I dont see why he is not running the place yet,...

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Thank Mya207
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening Mya207, We appreciate the time you took to share your feedback! We are stoked you had such an amazing stay with us! Our staff are all hard workers, and want to make sure that everyone is having a killer time! Please come back again soon! Katrine

Baltimore
Reviewed 28 June 2014

The best part of this hotel was the staff. They were professional and helpful. The room we got was very small. The lighting was terrible. There was no space to put our luggage. The shower was horrible it was dingy and I showered with shoes on. The smell was retched it reaked of mildew in the halls and the room....

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1Thank TreasureDee
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there TreasureDee, Thank you for sharing your honest feedback with us, regarding your recent visit! All of our staff here at Hotel Shelley all work hard to ensure that each and every guest is having a killer time! We are indeed a boutique hotel therefore our rooms are smaller then your average hotel room. I will make sure to...

Orlando, Florida
Reviewed 25 June 2014

The staff at the Hotel Shelley were Excellent from front desk to housekeeping! Happy Hour is included with the price of your room and Bar staff was very friendly! The room and hotel were clean. The biggest Perk is location!

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Helpful?
Thank jescat55
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there jescat55, We would like to thank you for sharing your honest feedback with us, regarding your recent stay! Here at Hotel Shelley our staff work hard to make sure that everyone is having a killer time! We offer a complimentary cocktail hour from 7-8PM nightly. We are delighted to read that you had such a great time! Please...

Frankfurt, Germany
Reviewed 23 June 2014

Hotel adds a resort fee for "free services". This fee is not optional. This is a scam. See the (poor) picture please. Several things in the room were broken. - Will not come again. The location of the hotel is good, but there are many other choices nearby so please avoid this hotel.

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Helpful?
Thank Peter W
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening Peter W, We value each and every one of our guests feedback. We apologize that your time spent with us was not a 5 star one! We clearly state that we charge a $15 resort fee. This fee covers all of the amenities that we offer such as- R/T shuttle from MIA, cocktail hour nightly from 7-8PM, WiFi,...

Mount Enterprise, Texas
Reviewed 23 June 2014

Found the hotel online and then decided we needed to stay there because Sherry's sister's name is Shelley, so we knew it was the place! In the middle of everywhere - close to everything - the staff, Gwen, Monel, Alton, and Raul were super! Great place to sit outside and people watch.

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1Thank Dixie G
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there Dixie G, There is nothing that we love to read more then lovely 5 star feedback. Thank you for sharing it with us, and all of our future guests! We are in the heart of South Beach, just blocks from all the hottest spots. Our staff all work hard to make sure that each and every one of...

Reviewed 22 June 2014

My friends and I stayed at Hotel Shelley during my birthday getaway to Miami, and I couldn't have chosen a better place! The hotel was in walking distance of everything, which was a plus! The staff was very friendly, welcoming, and very patient. The rooms, food, and service were amazing! Shelby, one of the bartenders, was awesome! Damian, who works...

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Helpful?
Thank Chelsea C
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello Chelsea C, There is nothing that we love to read more then wonderful 5 star feedback! HAPPY BELATED BIRTHDAY!!! Our staff all work hard to make sure that everyone is having a great time here with us! I am glad that is what you experienced!! I will make sure to inform Shelby and Damien about your kind praise! We...

Reviewed 22 June 2014

This place has roaches , the day we checked in the small ones got my attention on the wall , then I seen the Biggest roach ever on the steps then it ran behind the check in desk , that was it my wife , was so up set , I was in disbelief , we moved to a new...

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1Thank Adrianstewart
Reviewed 22 June 2014 via mobile

We were well taken care of. Damian works late shift and was still pleasant and personable with us as we came in through the lobby. He was real funny and kept us entertained with his jokes. Definitely a valuable member of the south beach group.

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Helpful?
Thank Celeste B
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening Celeste B, We are grateful for the time you took to share your feedback with us! We are extremely content to know that Damien provided you with exceptional service! I will make sure that he is aware of your kind praise! Please come back and stay with us again in the future! Katrine

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Shelley Hotel
Shelley Hotel
Cuisines: American
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Shelley is product of a flawless marriage between comfort and affordability. Located just steps from the ocean, the Shelley is a favorite to travelers who enjoy an unpretentious atmosphere and prime location at a good price. Our vibe is chill. We're talking bathing suits and flip flops...all day long. The laid-back ambiance and gracious staff of the Shelley prove ideal to the casual traveler who's looking for a place where anything goes. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Hotel Shelley

Address: 844 Collins Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: $162 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Shelley 2.5*
Number of rooms: 49
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Also Known As:
Shelley Hotel Miami Beach
Shelley Miami Beach
Hotel Shellys
Hotel Shelley Miami Beach, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shelley staff and other travellers.
16 questions
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Questions? Get answers from Hotel Shelley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are a little tight, but as a New Yorker I am used to small spaces”
 of 5 bubbles stevemessenger, 21 Feb 2017 | Read review
“No elevator - you definitely do not want a 3rd floor room.”
 of 5 bubbles Culebra929, 13 Feb 2017 | Read review
“Don't get a room on the first floor.”
 of 5 bubbles asahoo, 6 Feb 2017 | Read review
“In this area of South Beach there are dozens of other hotels, find a different one. ”
 of 5 bubbles rickgY4071YK, 31 Jan 2017 | Read review
“We were on the third floor and the room was very quiet considering you are so close to the party strict of South Beach.”
 of 5 bubbles JuliaB33, 20 Jan 2017 | Read review
5 of 5