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Delano South Beach Hotel

Official SiteUS$307*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Delano South Beach Hotel
Delano South Beach Hotel
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2,565 Reviews from our TripAdvisor Community

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There are newer reviews for Delano South Beach Hotel
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Showing 1,826: English reviews
Graubünden, Switzerland
Reviewed 24 May 2015

the Bianca restaurant has no California wines anymore. What a pity. We are from Europe and do not want to drink European wines in Miami Beside that it ia every year a pleasure to return to this special Hotel.

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Helpful?
Thank Christina696
Reviewed 23 May 2015 via mobile

Great hotel with a nice atmosphere and scenery. Staff were very helpful and always looking to help. Hotel room was nice and quiet. Pool and beach area were the best parts. Definitely a repeat visit in the future.

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Thank Lag11
London, United Kingdom
Reviewed 22 May 2015

Outdated decor, ignorant and slow staff and pretentious guests. It's tragically uncool and over-priced. This hotel represents everything that is bad about South Beach. I stayed with a group of colleagues and after spending a huge amount of money, we felt totally robbed and completely underwhelmed. I've stayed in plenty of 5* hotels. This is a 3* at best. I...

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2Thank JJPP39
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear JJPP39, I am sorry that your experience with us did not live up to your expectations. I would like to touch on your comment regarding our rating; I would like to take this opportunity not only to properly inform you, but all of our future guests that Delano and Morgan’s Hotel Group does not engage in of any form...

Las Vegas, Nevada
Reviewed 20 May 2015

I attended AARP's national event Life@50+ and Delano South Beach was on their list of recommended hotels. It was the closest hotel to the Convention Center and that is mainly why I chose it - not to mention that it is well known and highly thought of! I arrived after 9 p.m. and decided to go to my room without...

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Helpful?
Thank JaniceA885
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Janice A, I deeply thank you for taking the time to submit this review. We strive to have some of, if not the best, customer service in Miami Beach and our team members are among the most talented, considerate, and hard-working individuals around. I am thrilled you were able to experience this first hand with Aldo and Cesar; these...

Reviewed 20 May 2015 via mobile

From arrival to departure we thoroughly spoilt and looked after - from front desk (thank you to Stacey) to pool bar or room service, the level & quality of service was 5 star. After a hard day by pool or beach, the rooms offer an oasis of white comfort and luxury. We were lucky to have an ocean view and...

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Helpful?
Thank ITB1981
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear ITB1981, Thank you kindly for your review and also for recognizing two of our team’s all-stars, Stacy & Julie. I am happy to read you enjoyed your experience and left feeling well tended to. Not to take away from Stacy or Julie’s amazing customer service, but I would be happy to be another ally at Delano for any inquiries...

Montreal, Canada
Reviewed 19 May 2015 via mobile

The location is perfect... Yes it's pricy but well worth it. The demand can put the price super high, but if you stay during the week it's pretty affordable for that type of hotel. The sushi restaurant of Delano is way better than Katsura (less atmosphere than Katsura but so much tastier). Drinks are expensive at the pool but the...

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Thank christopher b
Reviewed 19 May 2015

Bright, happy, clean rooms. Friendly staff, professional service. Fantastic outdoor menu for lunch. Great service by the pool. Great location. Walking distance to top restaurants and bars. Only a couple of blocks from the convention center. Great value for a 5 star hotel.

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Thank Bita M
Reviewed 19 May 2015 via mobile

My bf and I had a wonderful time celebrating our two year anniversary at the Delano. We arrived early and were able to check in right away, and also got upgraded to a suite, which was beyond amazing. The service was impeccable! Everyone was friendly and prompt! The food at Bianca is fresh and delicious. The pool bar and beach...

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Helpful?
2Thank Jonny G
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Jonny G, Thank you for putting forth your review. It is so encouraging when we are able to "hit it home" with regard to our guests experience and I am ecstatic to read that Carlos had a helping hand in that. It was a pleasure to have the both of you with us and I invite you contact me...

Silver Spring, Maryland
Reviewed 18 May 2015

Everyone I encountered was sincere in their response. At no time did I feel that I was interrupting their time. Sam the Porter was helpful and "transparent" from the moment I met him to the end when I encountered a situation with my luggage.

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Helpful?
Thank esther7154
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear esther7154, Thank you for very much for your review and please allow me to apologize about situation about your luggage. Sam is one of shining stars here at Delano and I am happy he was able to rectify your issue in a prompt manner. We hope to have you return very soon. Kindest regards, Dwight

San Diego
Reviewed 18 May 2015

I enjoyed a 4 night stay while attending a conference in South Beach and couldn't have been happier with The Delano. It is elegant, inviting and very comfortable. The staff is pleasant, helpful and courteous. The rooms are perfectly appointed and quiet. I highly recommend this hotel. .

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Helpful?
Thank CarolynSimi
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear reeldove, Thank you for your review and for highly recommending us. Please feel free to contact me when you are interested in returning; you may reach me at Dwight.Palacious@mhgc.com. I look forward to hearing from you. Regards, Dwight

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 

Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Region: United States > Florida > Miami Beach
Price Range: $420 - $1,781 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami
Delano South Beach Hotel Miami Beach, Florida
Hotel Style:
#3 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#20 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#30 Luxury Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#34 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Delano South Beach Hotel staff and other travellers.
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Questions? Get answers from Delano South Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view has afternoon sun for hours, nice views of bay and town. Get a ocean front room with balcony, else city is better.”
  • EDM Festival week, next door at the SLS
  • EDM Festival week, next door at the SLS
  • City view room, 12th floor
trip647, 27 May 2017 | Read review
“Great pool, restaurant and bar”
_l_xanders2016, 18 May 2017 | Read review
“We were told that all rooms are the same.”
dugdrumz, 16 May 2017 | Read review
“The rooms are small!”
A8089QEsusanr, 11 May 2017 | Read review
“Partial or full ocean view rooms, higher the better”
  • mini bar
  • Very tight space
w0rldtraverller, 7 May 2017 | Read review
5 of 5
Official Site
US$307* /night
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ElvolineUS$364
Hotels.comUS$309
Orbitz.comUS$309
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*Disclaimer
Prices are for 1 room, 2 adults
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