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Delano South Beach Hotel

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Delano South Beach Hotel
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2,432 Reviews from our TripAdvisor Community

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There are newer reviews for Delano South Beach Hotel
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Showing 1,727: English reviews
Reviewed 19 August 2014

Chef Phillip Stephenson and our server Danie were amazing! The food at Bianca was 5 star and so was the service. They were very charming and wonderful. This hotel/restaurant is a must visit. Thank you for a wonderful day:)

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Helpful?
Thank Philly26
Bangkok, Thailand
Reviewed 18 August 2014

Me and a group of 9 of my friends stayed at the Delano for the weekend to celebrate one of our friends 21st birthday. We walked into a trendy lobby with dim lights, surrounded by white all over, with chill lounge music playing everywhere. The staff were friendly, nice and the check-in process was fast. They were helpful in suggesting...

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Thank DaneGulati
Zurich, Switzerland
Reviewed 18 August 2014

My husband and I stayed for 4 nights at the hotel Delano and we were very very disappointed. we expected more for what we've payed. We did not feel welcome at all. the service was rude, the rooms not clean (dirty towels, wet floor from the air conditioner etc.). furthermore, it was very loud! we are not very sensitive when...

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Helpful?
4Thank 895Sebn895
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear 895Sebn895, I am sorry your experience with us left you feeling underwhelmed. All of the issues you encountered with the room are easily rectifiable and I am certain our team could have effortlessly resolved this in it entirety given the opportunity. Never the less, I apologize about what you had endured. We invest a lot of time and effort...

Milan, Italy
Reviewed 16 August 2014

My friend and I staid at Delano for two nights in August 2014. What is good about delano: - very classy lobby, swimming pool and restaurant - design furniture and soft lighting makes the scenery very charming for visitors What is bad about delano: - we were assigned a very small room. There was no space for our luggages. The...

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Helpful?
1Thank Rosa C
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Rosa C Thank you for your review. I am happy to see that you did find the hotel somewhat enjoyable, but I would like to apologize about issues you encountered. Most hotel rooms in Miami Beach are on the smaller side and we do advertise full details (including size) of our rooms on our website. We also offer larger...

New York City, New York
Reviewed 15 August 2014 via mobile

I came on a Sunday was supposed to leave on Wednesday and I wanted to leave as soon as I saw my room.. i didn't even stay for 24 hrs .. this place was terrible and over priced and when I went to take a shower in the (closet )i mean bathroom(the closet is actually bigger than the bathroom. ....

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1Thank jgrey630
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear jgrey630, It is always off-putting when our guests do not have a wonderful experience and I would like to apologize that. Regarding the décor and size of the rooms, this information is readily available and clearly stated on our website. There are also pictures of what the rooms look like so you could have a good idea of what...

Reviewed 14 August 2014

The first time I stayed at the Delano on Miami Beach was 5 years ago. I've been back no less than twice a year since then. Why? Well, I'm a workaholic. I work no less than 60 hours each week. I don't always have the time to leave the country for a week. There are times when a Thursday through...

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Helpful?
Thank Justin M
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Justin M, Thank you ever so much for taking the time out of your busy schedule and make this review and also for being such a loyal guest over the years. It is so uplifting to know what we were and still are able to make your experiences with us so memorable. Please feel free to reach out to...

Reviewed 13 August 2014 via mobile

10 AUG 2014 Went to the Delano for night time drinks back by the pool. The servers were fast and the drinks were cold. The grounds are like a scene out of Alice in Wonderland. I recommend this spot to anyone in South Beach looking for high class fun.

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1Thank Skilled312
London, United Kingdom
Reviewed 13 August 2014

My wife and I only had a table booked here for an evening meal. We were immediately blown away by the decor of the hotels reception - being our first night ever in Miami Beach we knew we'd struck gold here. The service in the outside restaurant was outstanding - food delicous and we got in the Miami groove straight...

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Thank Lows82
Jensen Beach, Florida
Reviewed 11 August 2014

Having stopped at the Delano in the past I thought it would be nice to take visiting family there for a cocktail before going out to dinner. The bar area maybe small but it has so much character, great guys behind the bar who enjoy the banter as much as we do. All the ladies really enjoyed their cocktails, while...

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Thank scouser1077
Reviewed 10 August 2014 via mobile

Went here years ago and it was great....now awful! Room: Dirty....hairs on floor in bathroom and not cleaned even tho we pointed out daily! TV did not work 2 out of 3 days even after multiple calls! Mini bar fridge filthy inside with mold only cleaned after 3 calls to front desk. Shower: piece of shower fell onto wife during...

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3Thank Swimmerbarbados
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Swimmerbarbados Thank you for that review. Of course, I'm taken back a bit by the amount of issues that you encountered with us. Typically, should any problems arise during a guest's stay, we are able to quickly and effectively resolve it. Turning a negative stay around is not only a priority it is also, quite simply, the best way...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 

Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Region: United States > Florida > Miami Beach
Price Range: $409 - $1,169 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami
Delano South Beach Hotel Miami Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#21 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#33 Luxury Hotel in Miami Beach
#38 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Delano South Beach Hotel staff and other travellers.
32 questions
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Questions? Get answers from Delano South Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in a road view on the 26th December and a sea view the 5th Jan to be honest both as bad as each other.”
  • Window
  • The very large bathroom
 of 5 bubbles jordansN8096RW, 17 Jan 2017 | Read review
“Ask for an ocean view!”
 of 5 bubbles JoeBinWburg, 13 Jan 2017 | Read review
“Lower floors can be noisy if city facing”
 of 5 bubbles 000London, 10 Jan 2017 | Read review
“Don't pay extra for 'partial sea view' you will struggle to see the view. Also try to get room on higher floor, its very noisy early morning in the side roads.”
 of 5 bubbles A9346HKelizabeths, 10 Jan 2017 | Read review
“ocean view”
 of 5 bubbles lovecouple21, 10 Jan 2017 | Read review
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