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Crystal Beach Suites Hotel

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Crystal Beach Suites Hotel
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370 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Paradise Valley, Arizona
Reviewed 6 days ago NEW

Traded this for my timeshare and read to upgrade my room to the 4th floor where the rooms have been remodeled. That was a great decision because I couldn't imagine them being worse. The upgraded room made it average and only cost another $128 for 7 nights. The rooms were clean and no roaches but such things like the bathroom...

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Helpful?
Thank Justsayin85253
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thank you for your feedback. It helps us to know what we need to do to get better since we want all of our hotel guests to have a positive vacation experience. We have been conducting renovations for the past 11 months and we will continue to make more improvements and upgrades to our hotel in 2017. I am happy...

Worcester, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 August 2016 via mobile

Stayed for 2 weeks on July 10th, reception area was cool, nice and large, checking in was friendly and quick. Room was very clean and everything worked ok. The room was in need of modernisation, but it was spacious cleaned everyday, and air-con worked great. Bed was comfy with plenty of pillows, and sheets changed everyday. Hotel staff, including the...

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1Thank 120charlie
About Hotel's Favourite Review
Buffalo, New York
Reviewed 2 weeks ago via mobile

Excellent location and customer service. The hotel is a bit dated but well worth the price. Their pool area is gorgeous and the water is refreshing. You can see the ocean from most rooms. The beach is a two minute walk from the bed in your room. We enjoyed watching the sunrise around 6:30am and going for a walk afterward....

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Helpful?
Thank Brandon M
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thank you so much for taking the time to write such kind and honest comments! Your feedback is appreciated and very important to other travelers. We are so glad to hear that you had a positive experience during your stay with us. It appears that our improvements & upgrades to our every part of our hotel over the last 11...

Greater London, United Kingdom
Reviewed 4 weeks ago

The hotel was very well connected by public transport from Miami International Airport, and although it required at least one change on the buses or a couple on the Metrorail/mover/bus it was still fairly easy to find - something which is always nice when you rely on public transport! Though I would recommend not getting the 150 Beach max bus...

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Helpful?
Thank Karen W
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thank you for your nice comments and we hope you come back and stay with us again soon!

Reviewed 27 January 2017 via mobile

Worse hotel ever was disgusting by far worse hotel I ever been in. Hotel was in bad area staff was awful straight up liars as soon as u walk in u notice bad smell and when u go in the room extremely bad smell roaches just plain nasty hotel I saw the room and I said good bye no way...

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Helpful?
Thank Da Te N
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

The North Beach area of Miami Beach on or near Collins Avenue and 71st Street has always been a nice and safe area to live, work and play. It also has beautiful beaches, cute shops and great restaurants. I do not agree with the comment that this is a bad area. I can think of many other areas in Miami...

Reviewed 22 January 2017 via mobile

Hotel good for a long staying and i enjoy a lot! But... I am used to staying at Crystal Beach since i was a kid. Its been 6 years since my last staying(my fam comes twice a year). And its been a tiring experience. Every day we are asked to pay for something that we had already payed, and not...

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Helpful?
Thank Maria S
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

No one from the hotel staff came to this guest's room. The guest walked to the elevator landing after exiting her room and found the General Manager having a conversation with a maintenance employee regarding paint work that was being done to the ceiling outside of the elevator. The guest was informed that there had been an issue with her...

Oslo
Reviewed 3 January 2017 via mobile

This place is in a bad condition, the aircon system smells really bad! So the air in the room was horrible.. the pool was really cold and you could see the dirt on the bottom. The pool was not friendly for small children. We did not have hot water in the shower and did not get compensated for that.. the...

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Helpful?
Thank SiljeGabrielsen
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Our pool may not be heated by heating equipment but it is clean. Very clean. If the guest did not have hot water when they used the shower, it would have been helpful if they would have let us know. It takes less than 10 minutes for one of our maintenance staff to replace a defective tank-less water heater. I...

Colombes, France
Reviewed 5 December 2016

This is not the best condo of the town, especially on the Beach ... but the location is absolutely perfect ... on the Beach :) With pool ... small condo ... on Collins Avenue ... We were not there to get the better hotel of Miami, just very nice one in the better place ... and this is the case!...

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Helpful?
Thank Alexandre V
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thanks. Crystal Beach Suites Hotel does have a "suite" location!

Santiago
Reviewed 1 November 2016 via mobile

Ok, so you are paying a cheap hotel, expect a cheap hotel. I stayed here with family, and overall it was ok BUT: - you can hear absolutely everything from the guy upstairs: going to the bathroom (#1 and #2) snoring, walking. Just awful. - Room smells. We still can't figure out what it was. - AC didn't work for...

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Helpful?
Thank MatiasSCL
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

So sorry to hear this. We are making many improvements to the hotel and inside of the suites everyday. New AC's have been installed in many of our suites over the last few weeks and months. Hope that this guest will try us again in the future so he can have a much nicer overall experience and recommend the hotel...

Reviewed 29 October 2016

I have stayed at the Crystal Beach Suites many times, it is always reliable and they are making efforts to update the property. They have two types of suites, the premium and the regular. There's a big difference and I would definitely recommend paying extra for the premium suites on the 4th floor. They are completely renovated and much nicer...

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Helpful?
Thank Grant H
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thank you for your honest assessment of our property and for taking the time to write a review. Look forward to your next stay with us and thank you for your business.

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Amenities

Highlights
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
All of our one bedroom suites can accommodate up to 4 people, have a queen or king size bed, a living room with a queen size sleeper sofa bed, small kitchen (Premium King Suites have granite countertops), two flat panel TV's (Premium King Suites have two larger flat panel TV's) and free WIFI internet access. Guests can enjoy the beach and the ocean directly behind the hotel, our beautiful pool and our fully-equipped fitness center. Our hotel also has laundry washing and drying machines, an ATM cash machine in the lobby, drink and snack vending machines, ice machines, a boarding pass computer/printer and a luggage weight scale. ... more   less 

Additional Information about Crystal Beach Suites Hotel

Address: 6985 Collins Ave, Miami Beach, FL 33141-3205
Region: United States > Florida > Miami Beach
Price Range: $176 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Beach Suites Hotel 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Crystal Beach Suites & Health Club Hotel Miami Beach
Crystal Beach Suites And Health Club
Crystal Beach Hotel Health
Crystal Beach Suites Hotel Miami Beach, Florida
Hotel Style:
#102 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Beach Suites Hotel staff and other travellers.
23 questions
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Atlantic City, New Jersey
7 months ago
Atlantic City, New Jersey
7 months ago
Dawsonville, Georgia
over a year ago
over a year ago

See all questions (23)

Questions? Get answers from Crystal Beach Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to 4th floor”
 of 5 bubbles Justsayin85253, 16 Mar 2017 | Read review
“Ask for a sea front room”
 of 5 bubbles W7521TBkarenw, 22 Feb 2017 | Read review
“View on the beach and the pool on the back of the hotel”
 of 5 bubbles alexandrev899, 5 Dec 2016 | Read review
“Go for premium suites and ask if they have with ocean view.”
 of 5 bubbles 160granth, 29 Oct 2016 | Read review
“Don't bring valuables because you will not be able to see your car. Don't ever leave valuables in a Miami hotel room.”
 of 5 bubbles 810geniec, 1 Sep 2016 | Read review
5 of 5