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La Quinta Inn & Suites Miami Airport East

1,398 reviews
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Traveller (148)
Room & Suite (263)
Pool & Beach (32)
Overview
  • Excellent18%
  • Very good40%
  • Average26%
  • Poor9%
  • Terrible7%
Travellers talk about
“free shuttle”(113 reviews)
“pre cruise”(66 reviews)
“cruise port”(62 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from La Quinta Inn & Suites Miami Airport East
Special Offer: Save up to 20%
Hotel deals
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,398)Write a Review
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1,048 results
Traveller rating
218
379
236
118
97
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218
379
236
118
97
Show reviews that mention
All reviewsfree shuttlepre cruisecruise portfree cruiseleave your carfree breakfastshuttle servicebagelsnext morningper personfront desk staffwould stay here againrental carthe room was nicethe breakfast areaone night staysouth beach
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1 - 5 of 1,048 reviews
Reviewed 1 week ago

Although we were a large family group, this hotel provided accurate and very good service to all of us. Once more LQ cover our expectations and allowed us to enjoy and relax the night before our ship cruise. Thanks!More

1  Thank SBE73
Response from General M, General Manager at La Quinta Inn & Suites Miami Airport EastResponded 3 days ago

We are truly sorry to read about your experience at our hotel and that we could not accommodate your room reservations upon arrival. We do our absolute best to accommodate our wonderful guests. We offer our sincere apologies regarding the inconvenience you experienced and would...More

Hotel's Favourite
Reviewed 13 December 2017 via mobile

The hotel was very accommodating from the minute we checked in two picking us up at the airport to returning me to the airport for a lost bag in a rental car picking me back up waiting for our rest of our group to come...More

Thank devo2324manore
Response from General M, General Manager at La Quinta Inn & Suites Miami Airport EastResponded 4 weeks ago

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that...More

Reviewed 2 weeks ago via mobile

My reservation for January 26, 2018 was cancelled by the hotel today, January 2, 2018. The phone message read that they still have substantial damage from Hurricane Irma (it hit Florida almost 4 months ago). I understand that they do not have control over mother...More

Thank JANET Y
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Miami Airport EastResponded 1 week ago

Janet, Thank you for taking the time to write a review of your experience. We sincerely apologize for any inconvenience caused to you and will be forwarding your feedback to the hotel management team to be reviewed. We appreciate your feedback and hope you will...More

Reviewed 4 weeks ago

Unfortunately, like Lean47 and Robert B, we also booked this hotel for a night-before-the-cruise. We also were recently cancelled; NO reason given, NO response to emails, NO offer of accommodations at another of their hotels, or anyone else's. I'd actually called the hotel to confirm...More

2  Thank Tom C
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Miami Airport EastResponded 3 weeks ago

Tom, We are truly sorry to read about your experience at our hotel and that we could not accommodate your room reservations upon arrival. We do our absolute best to accommodate our wonderful guests. We offer our sincere apologies regarding the inconvenience you experienced and...More

Reviewed 4 weeks ago

We booked this hotel months ago as they provided transport to the cruise port and Miami and had better than average reviews. Only two days ago (just as we were about to depart on our flights from home) they cancelled without explanation. We had booked...More

1  Thank Lean47
Response from General M, General Manager at La Quinta Inn & Suites Miami Airport EastResponded 4 weeks ago

I’ve received your review of La Quinta Miami - Airport East. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$110 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (148)
Room & Suite (263)
Pool & Beach (32)
Dining (14)
Hotel & Grounds (146)
Bathroom (17)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
MrJames1
14 November 2017|
AnswerShow all 5 answers
Response from Kenneth H | Reviewed this property |
We only stayed for one night, but we dealt directly with the hotel (no third party.)
0
Votes
staciejenner
16 August 2017|
AnswerShow all 11 answers
Response from delawaremir | Reviewed this property |
The hotel has a shuttle to pick you up at the airport. You need to call hotel for times, think it's on hour and hall hour but confirm with hotel. You can reserve the shuttle at the hotel for trip to ship the next day. You... More
1
Vote
MrJames1
9 August 2017|
Answer
Response from yogianddaisy | Reviewed this property |
Not sure how large the family rooms are sorry - we had a room with two double beds, for two adults and one 16 year old son. Free shuttle (for all) runs to and from the airport hourly. Hope that helps.
1
Vote
Room Tips
"I wish I could, but as I stated above, my business wasn't wanted here."
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"This hotel is next to the airport so expect it to be noisy."
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"Clean behind and under beds. Might want to update a few mattresses ours had wire springs coming out material..."
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"We were on the first floor"
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