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Holiday Inn Miami International Airport

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Holiday Inn Miami International Airport
Holiday Inn Miami International Airport
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735 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Plattsmouth, Nebraska
Reviewed 3 days ago NEW

We were on our way to the Caribbean and had a 10 hour lay over. We decided to catch some sleep and a meal. We reserved the HI at MIA. Upon collecting our bags I called the hotel about the shuttle. It was on it way...good timing on our part. The shuttle picked up others and was full by the...

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Helpful?
Thank Dpekms
00gC, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest and for providing your valuable feedback. It’s a pleasure knowing you loved our proximity to the airport, the service provided by our well-trained staff and had a great night’s sleep in our comfy bed. Thanks again for mentioning that you had a wonderful time in our bar and found us to be a reasonable...

Geneva, Switzerland
Reviewed 2 weeks ago via mobile

My flight was cancelled and I was taken here. In spite of dealing with a lot of people they dealt with everyone courteously and helpfully. Ronald was especially good and got me a late check out. Room is great bed comfortable and nice pool. Didn't have breakfast but it was included.

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Helpful?
Thank swissladybird
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for staying with Holiday Inn Miami International Airport. We strive to make every guest feel as comfortable as possible while away from home, so I'm glad we accomplished this for you. I am pleased you were happy with your room and enjoyed all aspects of our hotel. Thanks for appreciating Ronald for his efforts; he will be delighted...

Reviewed 2 weeks ago via mobile

I had to stop over because my flight was canceled with American Airlines. Though I was upset with my flight, the chauffeur to the hotel was quite comfy, assisted with my bags and brought them in to the front desk. The clerk at front desk was very polite, ensured I had all the information I needed. It was okay 👌🏾

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Helpful?
Thank Sancia G
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you so much for writing a review about your stay. We are happy to read you loved the service provided by our shuttle driver and one of our front desk associates. I will certainly let them know you were impressed with their customer service. I'm glad you had such an overall enjoyable visit, and we hope to see you...

Reviewed 2 weeks ago via mobile

Our 2016 and 2017 January 1st were exactly the same, Miami airport put us up at the Holiday Inn instead of on our scheduled planes. The staff were very friendly, at check in and in the restaurant on premise. The shuttle is PROMPT, we watched some poor guy be left at 5:01am. Bus driver saw him, he just didn't care....

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Helpful?
Thank Christine W
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

It was our pleasure to have you as our guest at the Holiday Inn Miami-International Airport once again. We are happy to note that your stay with us was a comfortable one and the friendly service from our staff met your expectations. We value your observation. Thank you for being our guest, we would love to be of your service...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

I stayed at this hotel over the Christmas 2016 weekend while visiting family in Miami. The hotel is clean and the staff are especially friendly. The gentleman, Robert?, who checked me in addressed me by name each time he saw me throughout the weekend. That doesn't even happen in 5-star hotels. I ordered room service and the food was good...

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Helpful?
Thank strongforu
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for giving us your feedback regarding your recent stay. We are glad that you liked our well-kept property, convenient location and the food we serve. It is also good to know that you were impressed with our service, and we will be sure to share your kind words with our team, especially with Robert. We value our IHG...

Reviewed 4 weeks ago via mobile

I had to spend the night at a hotel near the MIA airport. I am a HI member so always try to stay at one if the price is comparable. The checkin clerk was extremely cordial. Very helpful. My room was large, clean comfortable. Bathroom was huge and clean. Bed was heavenly. I a beer or 2 at bar on...

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Helpful?
Thank scott v
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

We appreciate your loyalty towards our brand and thank you for staying with us at the Holiday Inn Miami-International Airport on Christmas. It is wonderful to read you had a great experience with us and were impressed by our courteous front desk staff and your clean, spacious room. It was a pleasure to have you as our guest, and we...

Otterup
Reviewed 4 weeks ago via mobile

Got stuck in Miami, as planes were delayed and missed. Very accommodating personnel, they helped with toothbrushes and other paraphernalia. We got meals included from the airline, we were too late arriving for dinner.... But had a very nice breakfast buffet, with a very helpful server

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Helpful?
Thank Lisbeth E
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for staying at the Holiday Inn Miami-International Airport was so enjoyable. We are pleased you loved our delicious breakfast and the excellent service provided by our friendly and professional staff. They will be happy to know they made a difference during your stay. We appreciate you being our guest, and hope we have the opportunity to host you...

Reviewed 15 December 2016 via mobile

My husband and I stayed at the Holiday Inn for one night because it was convenient for us to be shuttled to the cruise port the following day. We arrived at the MIA airport late at night, and had the shuttle service take us straight to the cruise port the next day. The reason I am rating this as a...

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Helpful?
Thank CadySanicky
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest and for taking time to review your stay. I apologize for the inconvenience that you encountered with the cleanliness of your suite. We have room inspection procedures in place to prevent these types of issues from happening, but it appears that we managed to drop the ball in your case. Your review has been...

Atlanta, Georgia
Reviewed 9 December 2016 via mobile

Had a misconnect at Miami airport due to weather delay. Next flight out was in the morning. Airline would not cover my stay so I came out pocket and used hotel points. Front desk was excellent at accommodating everyone who was delayed. The process was quick and pleasant and very professional. Outstanding staff. Room was comfortable and cozy. Shuttle was...

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Helpful?
Thank ExoticFlyGirl
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thanks for the wonderful remarks about your recent visit at the Holiday Inn-Miami International Airport. I'm happy to read my front desk staff took such good care of you by providing seamless check-in service. I'll certainly let them know you were impressed with their customer service skills. I'm glad you had such an enjoyable stay, and we look forward to...

Norwich, United Kingdom
Reviewed 21 November 2016

Stayed here the night before we flew home to the UK. Friendly reception, conceirge very good. Will take your cases if you arrive early as we did from our cruise ship and just gives you a card for collection when your ready. Rooms dated but fine, the only complaint I had was the air conditioning, couldn't have it on as...

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Helpful?
Thank SUZANNE T
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest at the Holiday Inn Miami-International Airport recently. We are glad to know that your overall visit was pleasant and our location was convenient for your needs. Having said that, we regret your sleep was interrupted due to the noisy air conditioner and for the inconvenience it caused. I have shared your concern with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The signs of change are everywhere at the Holiday Inn Miami International Airport hotel. From our iconic signs to our genuine service, from our lobbies to our linens, you'll see the difference the moment you arrive. We invite you to come see for your self, the newly re-launched Holiday Inn. ... more   less 

Additional Information about Holiday Inn Miami International Airport

Address: 1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
Region: United States > Florida > Miami Springs
Price Range: $181 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami International Airport 3*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Priceline and Expedia so you can book your Holiday Inn Miami International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Miami International Airport Hotel Miami Springs
Miami Springs Holiday Inn
Holiday Inn Miami Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Miami International Airport staff and other travellers.
12 questions
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Questions? Get answers from Holiday Inn Miami International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is situated at NE corner of Miami Airport”
 of 5 bubbles davidwJ5194AW, 14 Nov 2016 | Read review
“get a room with a newer A/C unit in it for less noise”
 of 5 bubbles LDR7, 13 Oct 2016 | Read review
“The bar on floor 9 has a great view to airport. Mr Austin is an excellent barman.”
 of 5 bubbles pelorrucho38, 10 Oct 2016 | Read review
“last resort only”
 of 5 bubbles fredgold2g, 28 Aug 2016 | Read review
“Choose a high floor far from the elevators.”
 of 5 bubbles luizc578, 9 Jul 2016 | Read review
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