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Holiday Inn Miami International Airport

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Holiday Inn Miami International Airport
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725 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Miami International Airport
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Showing 488: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016 via mobile

When my flight was cancelled departing Miami on American Airlines, I was sent to this hotel overnight. Rooms are small and not cleaned well. Loud air conditioner wall unit. Window drapes disfunctional. There are many other options for accommodations in the area. You can do better for the price.

Helpful?
1 Thank Ken H
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for your feedback, and I apologize our housekeeping staff overlooked some areas in your room. What you encountered certainly does not meet our standards. We have inspection procedures in place, and steps are being taken now so this does not happen again. We do make every effort to ensure our rates are competitive with like hotels in our... More 

Pine Hill, New Jersey
1 review
Reviewed 28 August 2016

Front desk could no have been any nicer, but that's where the compliments end. I thought i went back in time. You can not stick a flat screen tv into a little room and think its updated. Very disappointed on Aug. 28 2016

Helpful?
Thank fredgold2g
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for staying with us and taking the time to review your visit. I am pleased that you enjoyed the excellent service from our front desk staff but I am sorry that you were disappointed with your accommodations. Guest satisfaction is very important to us so your comments will be noted in an effort to improve the overall experience.... More 

Travellers are raving about these Miami Springs hotels

Florida
Level Contributor
115 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 August 2016 via mobile

Had reserved another hotel however had to vacate due to problems inside room and outside the hotel. So we found this holiday Inn on TripAdvisor.com which was conveniently close by, reasonable price and received good rating. In the wee hours of morning made the reservation online and called hotel to verify. We had made the reservation incorrectly for the following... More 

Helpful?
Thank pfr88
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thanks so much for your review of the Holiday Inn Miami International Airport. I'm delighted you enjoyed your pre-cruise stay and that we were able to meet all of your expectations. We are also glad our associates took good care of you and that you liked our facilities, as well as the excellent value we offer. Thank you for choosing... More 

Levittown, PA
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2016

Was wonderful. We arrived early afternoon and the staff was wonderful from check in to check out. Anything we needed was no problem. Shuttle to the port was excellent and on time. Room was very comfortable. We had dinner upstairs on the top floor. Food was outstanding. Thanking all of them for a wonderful stay.

Helpful?
Thank rdkill31
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Our sincere thanks for reviewing your visit to the Holiday Inn Miami-International Airport. I am glad to know that you loved the hospitality of our team members as well as your spotless accommodation. I am especially happy to read that you relished the food we serve at our rooftop restaurant, El Mirador. I will share your gracious feedback to our... More 

Chicago, IL
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 18 August 2016

Checked in late at night, after missed connection at Miami Airport. Comped by American Airlines. Slow check in, long line, Room was a bit dingy, worn, and dated. Bathroom was cleaner and better. Air conditioning was noisy and hard to cool effectively. Shuttle service only once an hour early in the morning. Reminded me of a Motel 6, more than... More 

Helpful?
1 Thank W-Chicago
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest and for sharing a review of your stay. I am disappointed we failed to meet your expectations, and I apologize we did not provide you a stress-free and comfortable stay. We want every guest to have an excellent and memorable experience, so I hope you will give us a second chance to provide you... More 

Amsterdam, The Netherlands
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2016 via mobile

This hotel is outstanding, nice, very friendly staff and a good breakfast. It's very close to the airport if you are a transit passenger. The shuttle driver a very friendly cuban guy. One small thing was the airplane taking off and a little bit noisy. Next time we will definitely book. My advise is: book without any problems.

Helpful?
1 Thank ramabham73
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for taking the time to write about your experience at the Holiday Inn Miami-International Airport. We are glad that you liked our friendly associates, the breakfast we serve and our convenient location close to the airport. We appreciate you recommending us online and look forward to serving you again soon. Markos A Rivas, General Manager More 

Brussels, Belgium
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2016

After one of the more dreadful days of travel and missed/delayed/cancelled flights this was a restful stop after the hassle of the day. The beds were comfortable and everything was clean. The staff was very courteous and seemed to enjoy their work as opposed to other stays in other hotels where the staff just seemed to draw a check. The... More 

Helpful?
1 Thank hpbourguignon
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for your wonderful comments about the Holiday Inn Miami-International Airport. We are delighted that you loved our well-kept property, courteous associates and your comfortable accommodation as well. We also appreciate your observations and regret for any inconvenience caused to you while you were here. It was a pleasure to have you as our guest, and we hope to... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2016 via mobile

The front desk is friendly and accommodating. Room is clean with friendly housekeeping staff, the breakfast buffet is good as well with not much food offered compared to the other Inns around the city with the same price. No free water available in the room or in the lobby. Free shuttle is always available to take you in the airport.

Helpful?
Thank Geodiffer H
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

I appreciate you taking the time to tell us about your stay. I am pleased you liked our hotel and amenities, although I'm very sorry you were disappointed that we did not offer free water. I will discuss your concerns with the appropriate department to see if that is something we can add in the future. Thank you for the... More 

Tallahassee, Florida
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 July 2016 via mobile

Clean hotel with comfy bed and pillow choice between firm and soft. Got a water at checkin which was a nice touch so late at night. Only marks off are for the mediocre A/C which didn't keep the room as cool as the 73 degrees I set it and the in-room coffee had no cream (powder or otherwise) and the... More 

Helpful?
1 Thank Frances H
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest at the Holiday Inn Miami-International Airport. We loved reading your kind review and hearing how much you enjoyed your stay. We are glad you liked our welcoming service, spotless property and comfortable beds. However, please accept my apologies for the inconvenience you experienced due to the air conditioning unit in your room. I have... More 

Merritt Island, Florida
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 11 July 2016 via mobile

Hotel was very clean and a good price. Seemed to be a bit loud but think there was a event happening and we was bothered by it once we was in the room. Just was easily hear throughout the halls and in the elevator. Overall would be concern returning to here, obviously yes. Very please with the whole weekend. 👍🏽

Helpful?
1 Thank CEC_Jason
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for taking the time to write about your experience at the Holiday Inn Miami-International Airport. We are glad that you liked our well-kept property and the great value we offer for the price. However, we truly apologize that you had a disturbed night's sleep due to noise from outside. We have front desk staff available 24 hours a... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The signs of change are everywhere at the Holiday Inn Miami International Airport hotel. From our iconic signs to our genuine service, from our lobbies to our linens, you'll see the difference the moment you arrive. We invite you to come see for your self, the newly re-launched Holiday Inn. ... more   less 

Additional Information about Holiday Inn Miami International Airport

Address: 1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
Region: United States > Florida > Miami Springs
Price Range: $171 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami International Airport 3*
Number of rooms: 219
Reservation Options:
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Also Known As:
Holiday Inn Miami International Airport Hotel Miami Springs
Miami Springs Holiday Inn
Holiday Inn Miami Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Miami International Airport staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Miami International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is situated at NE corner of Miami Airport”
 of 5 bubbles davidwJ5194AW, 14 Nov 2016 | Read review
“get a room with a newer A/C unit in it for less noise”
 of 5 bubbles LDR7, 13 Oct 2016 | Read review
“The bar on floor 9 has a great view to airport. Mr Austin is an excellent barman.”
 of 5 bubbles pelorrucho38, 10 Oct 2016 | Read review
“last resort only”
 of 5 bubbles fredgold2g, 28 Aug 2016 | Read review
“Choose a high floor far from the elevators.”
 of 5 bubbles luizc578, 9 Jul 2016 | Read review
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