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Doubletree Suites by Hilton Naples

2,035 reviews
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Traveller (259)
Room & Suite (311)
Dining (45)
Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“warm cookies”(94 reviews)
“double tree”(74 reviews)
“front desk”(265 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Doubletree Suites by Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,035)Write a Review
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All reviewswarm cookiesdouble treefront deskchocolate chip cookiesgreat hotelwet barbonita springsliving areabeach chairsbreakfast buffethousekeeping stafftamiami trailthe entire staffvanderbilt beachwonderful staynice poolshort drive
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611 - 615 of 1,850 reviews
Reviewed 27 September 2015

Good size suite rooms, restaurant staff very accommodating. Pool in great shape, very clean. Towels always available. Only complaint was air conditioner closet was in bedroom section of room. Very noisy.More

Review collected in partnership with DoubleTree by Hilton
3  Thank Eileen K
Response from DoubletreeGM, General Manager at Doubletree Suites by Hilton NaplesResponded 29 September 2015

Thank you for your great review. We appreciate you taking the time to share your feedback. We do offer a variety of suites, some of which have the AC closet in the living room. Please reach out to us directly next time you are ready...More

Reviewed 26 September 2015

This hotel is in desperate need of renovations. My room had huge cracks in the ceiling, for instance. The pool is also quite small for the size of the hotel. On the positive side, the staff was consistently outstanding--always helpful and professional.More

Review collected in partnership with DoubleTree by Hilton
2  Thank Private G
Response from DoubletreeGM, General Manager at Doubletree Suites by Hilton NaplesResponded 29 September 2015

Thank you for sharing feedback about your recent stay at our property. We are very sorry you were unhappy with our guestrooms. We truly appreciate your feedback, and will keep your comments in mind while we continue to hard to work to improve our guest...More

A TripAdvisor Member
12
Reviewed 25 September 2015 via mobile

Treated royally by Robyn-Jill, Hope and the whole team. We LOVE this hotel, it is a hidden gem. Have been visiting for 10 years and it gets better and better, maintained to a very high standard. Lovely pool area, great food and friendly, welcoming staff.More

2  Thank A TripAdvisor Member
Response from Wade H, Front Office Manager at Doubletree Suites by Hilton NaplesResponded 2 October 2015

It brings a smile to our face to know that you have been returning to our hotel for 10 years. Our goal at the DoubleTree Suites by Hilton Naples is to build lasting relationships with our guests. We hope to be continue to be just...More

Reviewed 24 September 2015

Last February, we escaped the Northeast winter to spend a week in sunny Florida. Our first stop was at this Doubletree. It was a welcome introduction, and we enjoyed our three-day stay immensely. So, when we decided to return to Naples it was a no-brainer...More

3  Thank chicago47
Response from Wade H, Front Office Manager at Doubletree Suites by Hilton NaplesResponded 29 September 2015

It is so great to hear when we have guests that return to us based on past experiences. It lets our staff know that the work being done at our hotel is impactful and the experience lasting. It is unfortunate that you weren't able to...More

Reviewed 23 September 2015

Staff so friendy and helpful, Rooms clean and comfortable, very spacious. The restaurant was nice, clean, and the food was good. The hotel is in a great location, we were never in Naples and had no problem getting around.More

Review collected in partnership with DoubleTree by Hilton
2  Thank Anthony C
Response from Wade H, Front Office Manager at Doubletree Suites by Hilton NaplesResponded 25 September 2015

We are so delighted to hear of your enjoyable experience at our property. Our staff will certainly appreciate the compliments regarding the service and the kitchen will be happy to know you enjoyed your dining experience. We hope to host any future visits of yours...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$131 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
#2 Business Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$131 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
#2 Business Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (259)
Room & Suite (311)
Dining (45)
Pool & Beach (43)
Amenities (14)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
jacquelinesO1352CX
11 February 2018|
AnswerShow all 2 answers
Response from DoubletreeGM | Property representative |
Good afternoon! Thank you for your interest in the DoubleTree Suites by Hilton Naples. Unfortunately, we are unable to post email addresses in this forum, but you may call us directly at 239-593-8733. We would be... More
0
Votes
liflowers
11 January 2018|
AnswerShow all 7 answers
Response from KingWill | Property representative |
We do not have laundry facilities on-site. We do offer same day dry cleaning services. There is a Laundromat we recommend just south of the hotel. Bubbles - Tel: 239-331-8435 Address: 9853 Tamiami Trail N., Naples FL 34108
0
Votes
AdvoChampion
26 December 2017|
AnswerShow all 6 answers
Response from Goin2Carolina | Reviewed this property |
There were not shuttles to any local beaches, however, we used LYFT for our wedding events a few miles away and the timing for wedding events and pricing were exceptional for what we needed! We did not want to drive and pay... More
0
Votes
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12345616
Room Tips
"Ask about ongoing renovations before booking."
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"The roof is being worked on so my view was a little sad. Go a little higher if you can."
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"Rooms on higher floor are quieter."
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"for a view request an upper floor"
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