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My room faced the Gulf diresctly and was spectacular. Amenities are wonderful, especially at the pool. All you had to do was "think" that you wanted a drink, and someone magically appeared. The room was great it incuded a coffee maker and water daily. The...More
Combination business trip and family vacation. Outstanding beautiful property, probably the best location on gulf side of Florida. On the Atlantic side, I would compare it to the Breakers in West Palm Beach. The Breakers probably has the better property with more pools and a...More
This is by far one of my favorite hotels in the country. The rooms are beautiful and clean, the staff go the next mile to make sure you're happy. The food is great and the sunsets are amazing. Very relaxing
My husband and I were sent here on an incentive trip. We have been to several high end hotels and the Ritz Carlton in Naples, is by far my favorite! Upon check in we are greeted with a glass of champagne. The entire hotel is...More
This is a five star hotel. It is gorgeous, clean, elegant, and the staff is extremely accommodating and profession. And the food is delicious. My negatives have more to do with things that I think are due to Ritz Carlton on a corporate level. I...More
Response from Claudine A | Reviewed this property |
Travelers should be aware and research their destination of interest depending on the time of year they travel. Amenities like beach cabanas or pool cabanas are very popular for families travelling with children or elderly... More
Travelers should be aware and research their destination of interest depending on the time of year they travel. Amenities like beach cabanas or pool cabanas are very popular for families travelling with children or elderly family members during peak season. So expect to pay the price for items that are in high demand and with very limited availability. It's the same at all other "resort" hotels. If you are coming to Naples during late February, March and April (Spring Break) expect everything to be crowded. As locals, we do our best to avoid everything in town!!
It was just "ok" def not what I expected. It appears the regulars do get better service and couples with children. It's basically a self serve area.. not even morning coffee is poured for you.. gotta get up and get it. No... More
It was just "ok" def not what I expected. It appears the regulars do get better service and couples with children. It's basically a self serve area.. not even morning coffee is poured for you.. gotta get up and get it. No beers in fridge.. a table set up with some liquor but no one to make drinks for you. The club room is very small and when it's crowded there's no where to sit or you'll be sitting very very close to someone. Not a place for private conversations. I did not find service anything special. Poolside has better service. The breakfast and lunch were good , evening appetizers were ok but not a substitute for dinner The best part about club level was the complimentary coffee service to room with wake up call! Loved that! And no one told us about that until our last two nights there. And no welcome drink offered like some guests get.