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We loved our stay at this hotel and would definitely return. The only odd thing was that there is no office to check in at. We were able to get our key from a woman we saw who was cleaning a nearby room. According to...More
Right on the beach. A real gem! We stayed here for New Years eve with another couple. We sat on the beach from afternoon until 2am. Had a ball. Rooms are big and comfy. Each room has chairs you can take to the beach! The...More
First of all, I would like to say we liked almost everything about the beach property and the Key itself was beautiful. I was put off because we were put in a room around the back of the property that faces a wall and does...More
3 Thank smilingmick
Response from Jennifer B, Guest Relations Manager at On the Beach- Casey KeyResponded 12 January 2018
I'm sorry you were unhappy with where your room was situated. We would be more than happy to give you more information on all rooms available. Please give us a call any time and we will be sure to help you with any room requests...More
I surprised my 11 year old daughter with a trip to On the Beach last Christmas Eve. We arrived late, (1am!) and I couldn't find the key. Thankfully, the kind employee at Bentley's answered and stayed on the phone with me until I found my...More
Response from Jennifer B, Guest Relations Manager at On the Beach- Casey KeyResponded 5 December 2017
We're so pleased that you've enjoyed your time with us! We do our best to keep our guests happy and comfortable. Thank you for making us a part of your Christmas tradition.
Guest Services Manager
On the Beach- Casey Key
This is a hard review to write. The hotel is a good location and just steps from the beach. The rooms were clean and nice. The beds are small since they’re only a double. We were in room 6 and the air conditioning unit was...More
1 Thank saalfeldk68
Response from Jennifer B, Guest Relations Manager at On the Beach- Casey KeyResponded 27 November 2017
First, I would like to apologize for all of the issues you had with your stay. We are in the process of working on better communication with the check-in process for our guests that book through a 3rd party. You could have absolutely changed the...More