Best Western On The Bay Inn & Marina

Best Western On The Bay Inn & Marina

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Room & Suite (337)
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Pool & Beach (104)

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About

4.0
#1 of 1 hotels in North Bay Village
4.0 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Located in North Bay Village,FL, the Best Western On The Bay Inn & Marina is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Children's television networks
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Fence around pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Express check-in / check-out
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

1819 79TH Street Cswy, North Bay Village, FL 33141
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Miami Intl Airport
15.1 km
See all flights
Fort Lauderdale-Hollywood International Airport
4.0
4.0 of 5 bubbles2,150 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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At the Best Western On The Bay Inn & Marina, guests appreciate the stunning bay views and the comfort of the rooms, despite some noting cleanliness issues and outdated decor. The hotel's waterfront location is a highlight, though opinions on the value suggest that additional costs and unmet quality expectations are a concern. While the amenities, including the pool and restaurant, are deemed satisfactory, and the retro atmosphere is inviting, the noise from the bar and mixed experiences with staff service leave some room for improvement.
Location
Picturesque
Atmosphere
Nostalgic
Rooms
Dated
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory

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2,150Reviews67Q+A100Room tips
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Detailed Reviews
crolls wrote a review Mar 2024
Helena, Montana92 contributions25 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Nice hotel room with a comfortable bed and a balcony overlooking the water. Staff were extremely helpful and there is a bar and restaurant attached which made it very convenient. No need to worry about driving if you have had to many margaritas 😁
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gloria Wenzel, General Manager at Best Western On The Bay Inn & Marina
Responded Mar 14, 2024
Thank you for your positive review! We're delighted to hear that you enjoyed your stay and found our location convenient. It's great to know that our staff were helpful and that you appreciated the amenities we offer. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy D wrote a review May 2021
6 contributions
4.0 of 5 bubbles
We booked a last minute, same day rate as our Air BNB was a disaster. Was provided a king room with a balcony. The room was closer to the road, so a bit loud with traffic noise, but honestly, we were so exhausted every night, it was nothing that kept us up.

We tried the onsite restaurant, food was mediocre for what you pay and a rude/overwhelmed wait staff made the only negative experience for our entire stay.

We kept busy exploring the city and the location of the hotel was a good 'mid point' for everything we wanted to do in the city and on the beach. The pool looked clean and many people were enjoying it during our stay, however we did not get any pool time ourselves due to our schedule.

Staff was very friendly and fast for check in and check out. Breakfast bag was lacking a bit, but we just went down the street to the Columbian bakery for a good cup of coffee and a roll.

Overall, would stay at this hotel again!
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Review collected in partnership with Best Western
Date of stay: May 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
john h wrote a review Jan 2020
1 contribution1 helpful vote
3.0 of 5 bubbles
Booked 2 days to visit nephew at the end of a stay in the keys upon arrival on Friday afternoon facility was nice and clean staff friendly and helpful had dinner and drinks that evening and retired for the night. Woken up by construction activity in the hallway around 8 am opened door to a scaffolding set up in front of door that had to be moved by workers in order to get out. They were very nice and accommodating.work finished up @ 5 then the cleaning crew came in and ran vacuum until 8 was in and out throughout the day and they were accommodating. Mentioned at the desk Sunday morning when checking out and clerk apologized but said there was nothing she could do.greed must be the motivation to book a room knowing that scaffolding will be set up in front of doorway for 9 hrs and then 2 hours of vacuuming in hallway after. Nice facility but disappointed with work going on in hallway of rented room
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Review collected in partnership with Cancelon.com
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OscarBestWestern, General Manager at Best Western On The Bay Inn & Marina
Responded Feb 5, 2020
Dear John h, Thank you for taking the time to share this with us. We apologize for the inconvenience this caused and would love to hear more from you. Please feel free to reach us at 305 865-7100 or 10269@hotel.bestwestern.com at your best convenience to discuss this at greater length.
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Mrs.salazar wrote a review Jan 2021
10 contributions3 helpful votes
+1
1.0 of 5 bubbles
Where do I start? I paid almost $300 for 1 room 1 night new years eve at this property. Besides the property being a little out dated we couldn't settle in upon arrival due to the room being dirty.i took pictures of other peoples long hairs rolled up into the towels, the balcony glass sliding doors where sooo dirty with fingerprints & stains like they never wiped it down obstructing our beautiful view of the whole bay. So we had to patiently wait for housekeeping (which was a very nice lady) to come & fix it. However, after appearing NOT to have windex (she only had a YELLOW spray liquid & a towel) & 10 minutes later the windows to the balcony where still dirty looking & I don't know if we recieved "Fresh" towels because once I recieved the 2 replacement towels folded up, once opened, I still found someone else's long hairs in both towels. Almost felt like they just took the original hairy towels, unrolled them & just folded them back up to appear like they were different because how could so many towels have long women's hair on all of them. I highly doubt because of that the room was even disinfected/ sanitized (due to covid). I sprayed the whole room with alcohol & lysol just to be sure being they couldn't get it right when it comes to cleanliness. So basically the $300 for the 1 night really was just for the view from the 5th floor which was amazing to watch all the fireworks from what felt like a 360° view of the city & the beaches at the same time. The view from the balcony was what made it worth it. Speaking of the balcony, the railings were flimsy & moving when we leaned on it so we got nervous. & the balconies are soo close to each other that someone could stick their head out & see into your balcony & room! U could jump into someone else's room if you were brave enough to deal with the flimsy railing. Besides that the bed was comfy- no hairs there. Lol. & we still had fun. Beautiful view from the 5th floor!
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Linares, General Manager at Best Western On The Bay Inn & Marina
Responded Jan 13, 2021
Dear Salazar954, Thank you for your comments. We are sorry to not have met your expectations, and will be forwarding your comments to the corresponding parties in order to deliver a better product. We value your feedback and hope you decide to give another chance. Please do not hesitate to contact us at 305-865-7100 if you would like to discuss your stay at greater length. We look forward to hearing from you.
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Banense wrote a review Apr 2022
Ontario307 contributions159 helpful votes
+1
3.0 of 5 bubbles
This was our first stay at this hotel, chose it based on good reviews and nice photos of the pool area and the location which wasn't too far from my mom's house in Miami. So the good parts are the location which is in North Bay Village right by the water, very scenic. We got a balcony room which looked down onto the parking lot but still had a partial view of the water and I could see boats on the bay. It's located in a central location about 10 minutes drive from Miami Beach (a quieter northern part of Miami Beach so not so wild and crazy like South Beach) and a few minutes drive into the mainland. There is a Shuckers restaurant on site which we didn't use, there's also some more little restaurants nearby like a Mexican taco place and a pizza place, and a few minutes drive away there is a Presidente supermarket. So the location is good on the 79th Street Causeway you could go either way to the beach or to the mainland area.

The pool area looked really nice in the pictures, but we didn't even use it when we were there so I can't give a review of the pool. When I looked at it sometimes there were a few people and sometimes it was empty, but never super crowded even though we traveled during March Break.

The lobby is nice and clean, they have a well stocked gift shop with all kinds of snacks, drinks, and souvenirs and a friendly cashier lady.

Now the room was nothing special and rather dated. There is a safe with a lock and key (instead of digital) but it was big enough to fit an iPad and lots of other stuff. There were some stains on the sheets and comforter. The pillows were old and rather flat. There was one wardrobe and plenty of drawer space, also had a microwave and a large mini fridge. We were disappointed that on our second day there (Sunday) we never got housekeeping even though the maids were walking around for some reason they never cleaned our room, but they did the next day. The Wi-Fi is very fast which was great.

The walls were very thin and from the bathroom I could clearly hear the conversations of the people next door. Thankfully they left for the night because if they had been partying in their room all night that would have been a nightmare. I mentioned the balcony looked down on the parking lot and that parking lot is also used by people coming and going from party boats so it could get pretty noisy and busy but fortunately it eventually passed and didn't last all night so we were able to sleep alright. On the balcony you could smell weed from people smoking on balconies, and one night we came in and could smell it in our room near the balcony door even though it was closed, fortunately it passed. We did travel during March Break so it was probably a partying crowd and more busy than usual. The parking is $10 a day. Another thing is the elevator safety inspection certificate said it expired last year so that made us a little nervous lol as it's an older elevator but nothing ever happened thankfully and it worked fine.
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Date of stay: March 2022
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveler54 wrote a review Jan 2020
Traverse City, Michigan34 contributions40 helpful votes
4.0 of 5 bubbles
We stayed two days and found the hotel well maintained, the room clean, the furniture comfortable, and the staff very friendly. The pool area was as expected for a nice Miami Beach hotel. There was ample free parking. There wasn’t a free breakfast but for $16 including tax and gratuity overlooking the bay, it was worth the price. Our only complaint was the satellite tv wasn’t working well but we didn’t report it. The price was a little higher than we would have liked but we would return.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OscarBestWestern, General Manager at Best Western On The Bay Inn & Marina
Responded Feb 5, 2020
Dear Traveler54_09, Thank you for review. We are glad to hear you found our property well maintained and your accommodations comfortable. We have forwarded your concerns regarding the TV signal to the corresponding parties and will address the issue immediately. Thank you for choosing to stay with us. We hope to see you again soon.
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Teri R wrote a review Feb 2020
8 contributions2 helpful votes
4.0 of 5 bubbles
This BW is an older property but well maintained and managed.An attached restaurant and bar create the atmosphere and the buzz needed for being in Florida. We were taking a cruise the next day so only stayed the one night. I was a little surprised the breakfast was not included as it is with other BW's and the charge was $16. However, remember you are in Miami and not small town USA. I would recommend this property but be aware the room rate and breakfast are different from others. It helped that we are in BW loyalty program and had earned a free night so we used it for one of the two rooms we needed. Bonus!! !Gotta love the loyalty programs.
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Review collected in partnership with Best Western
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OscarBestWestern, General Manager at Best Western On The Bay Inn & Marina
Responded Feb 22, 2020
Thank you for your comments. We are pleased to hear you enjoyed your stay with us. We also thank you for being a loyal Best Western Rewards member. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KKelloway wrote a review May 2022
Edmonton, Canada15 contributions2 helpful votes
2.0 of 5 bubbles
The only nice thing about this hotel is the view from the swimming pool. We checked into this hotel on the 20th thru the 23rd. The girl at the front desk was not at all friendly & told us that we would not be receiving any housekeeping service the next day but gave no explanation as to why. The front lobby smells very old & musky. The rooms are extremely outdate & in dire need of a facelift. Don't expect the usual free breakfast from Best Western at this hotel. It cost 16us dollars per person. The parking is also 10 per day. This is the first time I have ever had to pay for parking at a Best Western property which I think is crazy being that you are paying to stay at THEIR hotel.
There is a restaurant next to the hotel called shuckers which has a nice patio & ok food. The drinks are expensive. There isn't many restaurants in walking distance from this hotel .We went into the gift shop at the hotel to buy some water for the room & the lady working there was talking on her phone the whole time we were there & did not put it down to serve us. Best Western needs to train their employees on customer service.(TOTALLY RUDE). I would not recommend this hotel!!!
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Date of stay: April 2022
1.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: There are no good rooms. The hotel is old & outdated.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia B wrote a review Jan 2020
Calgary, Canada25 contributions46 helpful votes
3.0 of 5 bubbles
We spent two nights at this hotel before taking our cruise; the location is great, close to everything without the craziness of South Beach, parking was easy but the hotel itself was disappointed. Our room was very old and dusty, elevators are small and slow and the corridors are dirty as they are open. The hotel needs a renovation badly ... price and location is good but the rooms are not. If you are not planning on spending lots of time in the hotel this might work, unless you have allergies or breathing problems.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OscarBestWestern, General Manager at Best Western On The Bay Inn & Marina
Responded Jan 24, 2020
Dear Soph627, Thank you for your comments. All feedback is extremely valuable to us. We have forwarded your comments to the corresponding members of our staff in a combined effort to better our product. We thank you for staying with us and hope to see you again soon.
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GoodTimeBillyPeaches wrote a review Apr 2022
Tucson, Arizona131 contributions46 helpful votes
1.0 of 5 bubbles
The property is close to Pelican Bay Harbor where I was previewing a yacht for purchase. Upon arrival I checked in and proceeded through fallen palm fronds to my room which on opening the door had a heavy smell of a commercial air freshener. The room was very date and I proceeded to open the patio door to air the room out. While it was airing out I went to the waterside bar and restaurant which the front entrance passes the garbage bins and the service entrance. The restaurant and property have a very tired 1970’s decor but the bar and restaurant were acceptable.

After my dinner I returned to the room for the evening. I woke up in the middle of the night to the terrible smell of someone having thrown up and it was still under the bed, as it was missed in cleaning up. The next morning before my all day inspection of yachts I told the front desk clerk. When I returned my room had not been changed nor cleaned. It was 11 pm at night and I was told changing rooms was not possible. The next morning I notified the manager of my dissatisfaction and on check out was given a $50 credit against a $200 plus nightly room rate.

Needless to say I won’t return and would recommend others to seek different accommodations.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KKelloway asked a question Feb 2022
Edmonton, Canada15 contributions2 helpful votes
Is there any shopping in this area? Grocery Store etc..
Wayne S asked a question Jan 2022
Massena, New York
Is there a shuttle to cruise port available?
Answer from Wayne S
Massena, New York
Is there a shuttle available to get to cruise port?
North Bay Village, Florida
We have a 24 hour staff. Call ahead of time to coordinate your late arrival.
Shavonna J asked a question Jun 2019
Is there a security deposit?
Answer from chrispE11
8 contributions16 helpful votes
It's a $100 for your stay. Also, acceptable in cash. however, you cannot charge stuff to your room without a credit card.
DonDee1411 wrote a tip Feb 2024
Newcastle upon Tyne, United Kingdom116 contributions42 helpful votes
4.0 of 5 bubbles
"Don’t swap busses, use Lyft."
Read full review
Arnaud M wrote a tip Aug 2023
37 contributions1 helpful vote
5.0 of 5 bubbles
"Parking gratuit."
Read full review
Nat V wrote a tip Aug 2023
7 contributions4 helpful votes
1.0 of 5 bubbles
"Pay more money and find a better place"
Read full review
Zoya K wrote a tip Jun 2023
1 contribution
1.0 of 5 bubbles
"Don’t come here "
Read full review
Alv2 wrote a tip Oct 2022
5 contributions5 helpful votes
1.0 of 5 bubbles
"Ask for a room with no ants."
Read full review
Not the right property for you?
There are more places to choose from in the North Bay Village area.
PRICE RANGE
C$150 - C$202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus on the bay inn & marina hotel north bay village, best western plus on the bay inn and marina, best western north bay village, north bay village best western
LOCATION
United StatesFloridaNorth Bay Village
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western On The Bay Inn & Marina - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western On The Bay Inn & Marina
Which popular attractions are close to Best Western On The Bay Inn & Marina?
Nearby attractions include Chakra Healing Gems (0.6 km), Happy's Stork Lounge and Liquor Store (0.4 km), and Normandy Isle Park (1.1 km).
What are some of the property amenities at Best Western On The Bay Inn & Marina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western On The Bay Inn & Marina?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western On The Bay Inn & Marina?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Best Western On The Bay Inn & Marina?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Best Western On The Bay Inn & Marina?
Conveniently located restaurants include Petralunga Restaurant, Osteria Del Teatro, and Shuckers WATERFRONT GRILL.
Are there opportunities to exercise at Best Western On The Bay Inn & Marina?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Best Western On The Bay Inn & Marina located near the city centre?
Yes, it is 0.3 km away from the centre of North Bay Village.
Are any cleaning services offered at Best Western On The Bay Inn & Marina?
Yes, self serve laundry and a washing machine are offered to guests.
Does Best Western On The Bay Inn & Marina offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western On The Bay Inn & Marina?
The staff speaks multiple languages, including English and Spanish.
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