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Hilton Ocala

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#3 of 37 Hotels in Ocala
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1,531 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
Joliet, United States
Reviewed 31 May 2016

Executive Lounge service is exceptional. What ever you need, Maxi will make it happen. She is a joy to see at the end of a long work day. Wonderful property to go for a peaceful walk and a beautiful gazebo to relax in.

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Helpful?
Thank Nicole C
Karl K, Manager at Hilton Ocala, responded to this review

We love sharing our guest's comments with the staff when they are mentioned by name. Maxi is a wonderful part of the Hilton Ocala experience! Hurry back.

waycross, United States
Reviewed 31 May 2016

My visit here was great. The staff was very nice and extremely helpful in all situations. The room was clean, quiet and comfortable. I used the digital key and at 11:30Pm could just go straight to my room and not have to check in. The room already had the curtains pulled for the night. The next morning, I was given...

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Helpful?
Thank Sissy D
Karl K, Manager at Hilton Ocala, responded to this review

We certainly are glad your stay was as wonderful as you anticipated. The new digital key and check-in process is the new favorite feature of Hilton guests everywhere! Glad you got to enjoy so much of what makes this oasis in Ocala a place so many people call home.

Charlotte, North Carolina
Reviewed 30 May 2016

I highly recommend anyone visiting Ocala to stay at Hilton Ocala. The staff is exceptional. They are my family away from home. My work assignment has ended moving me away from the area. I will truly miss my Hilton Family.

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1Thank Armstrong1232015
Karl K, Manager at Hilton Ocala, responded to this review

As happy as our team is that you always enjoy your stay with us, we are saddened that you will not be here as often. Thanks for being such a friend and fan of Hilton Ocala and stop by when you are in the area.

Reviewed 30 May 2016 via mobile

What a wonderful oasis in Ocala. As always our stay here was wonderful. The room was absolutely fantastic and the service can't be beat. The restaurant service was second to none and all of the staff I encountered was as friendly as can be. The pool area and the horse paddock are beautiful and very relaxing. The one element that...

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Helpful?
Thank Tampachris25
Karl K, Manager at Hilton Ocala, responded to this review

Quite often our guests point out one or two of their favorite features at Hilton Ocala. We are so glad that you have discovered so much that differentiates us from so many other choices you have in the area. We look forward to your return visit. Please stop by the front desk and say hello when you are here.

Miami, Florida
Reviewed 29 May 2016

On drives between Miami and Tallahassee, we often overnight in Ocala. We have stayed in several hotels in Ocala and this, we believe is the best choice. Although slightly more expensive than some of the other options, the price difference is well worth it.

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Helpful?
Thank Larry S
Karl K, Manager at Hilton Ocala, responded to this review

With Ocala being perfectly in the center of our great state, the Hilton Ocala is quite often the "home away from home" choice for so many business and leisure travelers. With the multiple dining outlets, the Starting Gate Bar & Grille lobby bar, and wonderful pool deck and patio there is so much to enjoy.

Jacksonville, Florida
Reviewed 29 May 2016 via mobile

In comparison to some of the newer hiltons the rooms were a little dated. I was staying on the Hilton honors floor so I was expecting maybe a little more from previous Hilton stays. The executive breakfast that came with my stay was not that impressive, I would have been better off purchasing a meal in the restaurant downstairs. The...

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Helpful?
Thank everfallenstar
Karl K, Manager at Hilton Ocala, responded to this review

Whenever we do not exceed the expectations of our guests it gives us so many reasons to try harder. Thank you for your comments - they have been shared with our team. We hope you return in the future, as there are many improvements occurring every week with many more planned in the upcoming month.

Sarasota, Florida
Reviewed 28 May 2016

This is an older hotel somewhat updated. Nice bar in lobby. Great pool and hot tub outside. Excellent staff. Breakfast buffet was not very good. We stayed in a suite. Decent, clean but nothing to write home about.

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Helpful?
Thank John R
Karl K, Manager at Hilton Ocala, responded to this review

Your comments are very much appreciated and have been shared with our team members. Our breakfasts buffet does feature quite a few items from local farms, honey farms, as well as local produce and fruits. with our wide assortment of freshly baked items from our culinary team many guests are happy with the new and refreshing choices. we hope you...

Keystone Heights, Florida
Reviewed 27 May 2016

My company held an awards banquet at the Hilton in Ocala yesterday. It was an awesome event. We have returned to this venue several times and are always happy to find many of the staff members have been there for a long time and they are fantastic! Max, Mario, Jane, Ruth, Lucretia, Priscilla, Kenny, and George were our servers and...

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Helpful?
Thank karenastipp
Karl K, Manager at Hilton Ocala, responded to this review

With our team of seasoned superstars, we are very happy your company event was excellent. Thanks so much for naming team members that stood out, as we enjoy sharing these comments with everyone. we look forward to being part of your success again in the future KK

Atlanta, Georgia
Reviewed 26 May 2016

It was an okay stay. I was there before but this experience was not the best. My room was not cleaned had to find a maid to get clean linen only to find out she don't speak English. Told front desk and was told they sorry this won't happen again.

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Helpful?
Thank c2016798
Karl K, Manager at Hilton Ocala, responded to this review

Thank you for your candid comments and we have reviewed them with our management team to ensure all guests expectations are met. I am glad you did bring this up to our staff while you were here, as that helps with immediate solutions to any problems. We hope to see you again soon.

Ocala, Florida
Reviewed 25 May 2016

My son's graduation luncheon was held in one of the banquet rooms here. The staff namely, Max, Mario and George, were topnotch! Fantastic service, very attentive and completely competent and friendly!!! I couldn't be happier, thank you guys for a wonderful experience. I highly recommend them!

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Helpful?
Thank Angella P
Karl K, Manager at Hilton Ocala, responded to this review

Congratulations on your son's graduation - i am glad we could be part of that special time in your family's journey. We have shared your comments with Max and the rest of the culinary & banquet team - it is always appreciated when our guests recognize specific staff members for a job well done.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Ocala is truely a "Piece of Paradise in the Heart of Horse Country." Located just off I-75 at SR200 you will find the area's most popular restaurants within walking or a short drive distance from the hotel. At the Hilton Ocala, you will find every comfort of home or office. Each room features comfortable, plush bedding, ample work-desk space, modern decor, and more. Our 8th & 9th VIP floors include access to our 9th floor VIP lounge with morning continental breakfast, evening appetizers, drink specials, and more.When it's time to relax, induldge in our large outdoor heated pool or whirlpool, or just relax on our enormous pool deck. If a little exercise is part of your day, take a jog outback in the glade and visit Buddy, our resident Clydesdale horse, and enjoy our outdoor fitness stations or workout in our well-equipped in door fitness center.The Starting Gate lobby bar is perfect for a cool beverage, dinner, or late night snack. Arthur's Restaurant is on of Ocala's most popular dining destinations open for Breakfast, lunch, dinner, and Sunday Brunch. ... more   less 

Additional Information about Hilton Ocala

Address: 3600 SW 36th Ave, Ocala, FL 34474-4474
Region: United States > Florida > Central Florida > Ocala
Price Range: $148 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel
Hotel Style:
#1 Green Hotel in Ocala
#3 Business Hotel in Ocala
#5 Romantic Hotel in Ocala
#5 Family Hotel in Ocala
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Ocala staff and other travellers.
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Questions? Get answers from Hilton Ocala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Views would be to ask for anything over looking pool or pastures, Really pretty.”
 of 5 bubbles 153deedees, 30 Nov 2016 | Read review
“executive floor is the best!”
 of 5 bubbles dina357, 30 Nov 2016 | Read review
“8th floor. Quiet. Large. Comfortable bed.”
 of 5 bubbles aliwat846, 13 Nov 2016 | Read review
“Rooms are old and smelly”
 of 5 bubbles 278marcyf, 27 Oct 2016 | Read review
“pick another hotel”
 of 5 bubbles JuleeK11, 14 Oct 2016 | Read review
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