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Hilton Garden Inn Jacksonville Orange Park

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Hilton Garden Inn Jacksonville Orange Park
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448 Reviews from our TripAdvisor Community

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Showing 447: English reviews
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Orlando, Florida
Reviewed 2 days ago NEW

The staff was great, friendly and always smiling. Jeremy from the front desk was outstanding... definitely my family will be back if needed. Coofee was always fresh. Food was good too and always on time. The decor was perfect with plenty of seats and tv's to keep teens busy while we eat. Price was great too!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Clara F
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Clara, Thanks for taking the time to leave us the great review! I'm glad you enjoyed our "Garden Sleep System" beds, they are always a hit!

Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

You would think that a hotel at the corner of I-295 and HWY 17 would really noisey--and you would be wrong. We stayed at this HGI last week because of a commitment at NAS JAX early the next morning. I slept the sleep of the dead and I am a light sleeper. The bed was very comfortable, the road noise...

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Helpful?
Thank johnawc
About Hotel's Favourite Review
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello John, We are happy to hear you had a good quiet nights rest here at the hotel! Our hotel is extremely quiet due to its solid concrete construction! We are also as you know very close to NAS JAX. We look forward to having you back in the future!

Apopka, United States
Reviewed 2 days ago NEW

The hotel staff was very helpful. They went out of their way to accommodate an earlier check-in even though they were full the night before. This allowed us to check in prior to having to be at our soccer game. It was also helpful that they let us stay in the lobby after check out since we did not have...

Review collected in partnership with Hilton Garden Inn
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Thank aprilr789
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Chesapeake, Virginia
Reviewed 1 week ago NEW

Besides Jeremy, the front desk personnel are rude and inpatient. Had an issue with my bill and the front desk manager Trevor, refused to call me back. The young girl on the phone was practically yelling at me and would not listen to anything I had to say. Extremely dissapionted and will not stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank Maria A
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there...

Marion, South Carolina
Reviewed 1 week ago

A friend and I were in Jacksonville for a wedding. We enjoyed our stay immensely. Convenient location, easy parking. Our room was great.We ate several times at the hotel and it was very good. Most of all...the staff was excellent! Very friendly and helpful.. The guy at the front desk was entertaining..Jetemy, I think...or Bob? Our waitress was Tori and...

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Helpful?
Thank Faye J
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Faye, Thanks for taking the time to leave us the great feedback! We are very happy to hear your wedding weekend was a excellent one! I will be sure to share your nice comments with the staff!

PALM COAST, Fl, United States
Reviewed 1 week ago

Always a good place to stay you know it will be clean and ready when you arrive. Breakfast area always clean, welcoming. Food is great. They take great pride in welcoming regular customers by name as you come through the door. Just like home!!

Review collected in partnership with Hilton Garden Inn
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Thank James N
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello James, Thank you for leaving us the great feedback! Our goal is always to make you feel at home so i'm very happy to see we delivered on that! We look forward to having you back in the future!

Essex, Connecticut
Reviewed 1 week ago via mobile

We liked the people who work there. Very nice and helpful. The dinner and breakfast were both delicious. The place needs updating as far as carpets, drapes and decor in general. The bed was very soft on one side. Even so, it was well located and was a good hotel.

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Thank JackX729
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Jack, Thanks for taking the time to leave us the nice feedback! I am glad to see you utilized our full service restaurant while you were here. On a side note we are currently in the planning stages for a full renovation near the end of the year! See you next time!

summerville, sc, United States
Reviewed 1 week ago

During multiple stays, I have found the front desk and management staff alert and in every way accommodating. They follow through. They are resourceful and attentive. The location is very convenient. Breakfast quality is good and the lobby and adjacent patio are very comfortable. Don't stay here, I want to be assured of availability.

Review collected in partnership with Hilton Garden Inn
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1Thank W7356DIjerryc
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Jerry, Thanks for leaving us the great feedback! Its great to hear from someone that stays with us on a frequent basis! Make sure you book ahead so we have a room for you ;) See you next time!

Sarasota, Florida
Reviewed 2 weeks ago

Needed a room on a moments notice and this worked out great. Florida residents breakfast included was a nice touch. Rooms were spacious and clean. Staff friendly snd helpful. Only complaint was lack of full curtains in room. The street lights were shining in the room all night. The room only has shears that pull across.

Review collected in partnership with Hilton Garden Inn
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Thank Z5851FZcarols
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello! Thanks for leaving us the great feedback! I apologize about your blackout drapes, they are in the room, they are just slightly hidden behind the shears! We look forward to having you back in the future!

Reviewed 2 weeks ago

Quality and amenities you would expect of a Hilton Garden Inn, although I have stayed at better Garden Inns. Fitness center was small with one treadmill, one elliptical, and one bike. Breakfast buffet was small and cost $10.

Review collected in partnership with Hilton Garden Inn
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Thank abrahamjl
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Jacksonville Orange Park

Address: 145 Park Ave, Orange Park, FL 32073-2930
Region: United States > Florida > Orange Park
Price Range: $143 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville Orange Park 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Orange Park Hotel Orange Park
Hilton Orange Park
Orange Park Hilton
Hilton Garden Inn Orange Park
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Orange Park staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jacksonville Orange Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NAS JAX gate starts to back up at 0530 so plan accordingly”
 of 5 bubbles johnawc, 6 Mar 2017 | Read review
“I always prefer to stay in a room located between the elevator and stairs for less noise,”
 of 5 bubbles BonnieDowden, 31 Dec 2016 | Read review
“Good location depending, nothing spectacular. Ok for work.”
 of 5 bubbles EloyF, 17 Nov 2016 | Read review
“I chose a top (4th) floor room, not a connecting room, via the Hilton phone app.”
 of 5 bubbles DallasKevin, 12 Aug 2016 | Read review
“Very quiet”
 of 5 bubbles 613mathewh, 11 Aug 2016 | Read review
5 of 5