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Holiday Inn Hotel & Suites Orange Park

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Holiday Inn Hotel & Suites Orange Park
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186 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Tallahassee, Florida
Reviewed yesterday NEWvia mobile

Accommodations were great, nice clean hotel. Service was wonderful, China and Jessica did a great job. Yvette helped us rock it each night she is a lot of fun. All our participants raved on how good the food was and how helpful the staff were. If you are planning an event soon give then a call - you will not...

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Helpful?
Thank Mary D
Reviewed 1 week ago via mobile

So me and my family stayed for one night , the hotel facilities it's okay , clean in good location maybe overpriced compared to others around , However the service was bad , specially in the breakfast area were the waitress were RUDE , very rude . I don't wanna think because of my Hispanic accent I was discriminated a...

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Helpful?
Thank Vicosol
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

I am very sorry for the series of issues you experienced at our hotel, and I share in your disappointment of our performance. I will make sure each problem you noticed is addressed promptly, and I do hope you give us another opportunity to earn back your trust. Thank you for staying with us and, again, my deepest apologies.

Lancaster, New York
Reviewed 3 weeks ago

We found a room at this Holiday Inn hotel and suites. A bit out of our way but available. The staff was pleasant and accommodating. We had a very nice room and truly appreciated it being clean and available. We proceeded to put the air conditioning on and it was awfully loud. We went to bed as it was 11:00pm....

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Helpful?
Thank cindygiggles27
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you for your loyalty and your feedback. I am very sorry for the issues you experienced while staying with us. Guest satisfaction is very important to us. The issues you mentioned will definitely be addressed. We would like another opportunity to host you so you can experience the results of your feedback.

McHenry, Illinois
Reviewed 4 weeks ago

Nice, clean and good location. Has a pool and hot tub. Restaurant and bar. All you can ask for. Clean rooms. low noise. Have stayed here every March for years and will go back. This year I checked in late and got a 2 room suite.

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Helpful?
Thank drrot
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you so much for your review. We like to hear from all of our guest on how their stay was. I was pleased to hear that we provided great guest service and you were happy over all. We hope to see you soon.

Falmouth, United States
Reviewed 4 weeks ago

This Holiday Inn and Suites is located conveniently just off the main drag or Orange Park. The appearance is appealing and appeared to be very well cleaned when you first walk in. The rooms are decent size and have a nice sink, fridge and microwave. The decor is your typical Holiday Inn type which isn't fabulous to look at or...

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Helpful?
Thank craigmercier
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us here at the Holiday Inn Orange Park, FL. We strive to provide our guests with the service and accommodations guests expect and deserve. We look forward to having you as a guest in the future, should your travel plans permit.

Memphis, Tennessee
Reviewed 16 March 2017

We went to visit family and we enjoyed our stay at the hotel. The staff were great the rooms were clean. I have to say the restaurant was disappointing. the staff were great everything was clean food was very bland. Breakfast was plentiful but even if you skip the buffet and order off the menu it was bland. We enjoyed...

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Helpful?
Thank Felicia R
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you for your loyalty and your feedback. I am very sorry for the issues you experienced while staying with us. Guest satisfaction is very important to us. We would like another opportunity to host you so you can experience the results of your feedback.

Reviewed 14 March 2017 via mobile

I have stayed in this hotel several times and all but once have stayed in the Suite with the jacuzzi. I usually pay about $160 per night for this room by the time I check out but I also get a 10% discount. I highly recommend paying the extra money and requesting this room unless you're traveling alone because the...

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Helpful?
Thank Jodi M
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Florida
Reviewed 13 March 2017 via mobile

Stopped in out of the rain and sat at the bar and was promptly greeted by the most cheerful and welcoming smile I've seen in a long time, her name was Lynette and she was busy yet she was in control, the drinks were perfect and she seems to know many of the people at the bar, a great place...

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Helpful?
Thank jaxfoodie966
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

I love your feedback! Thanks so much for taking the time to let us know that you enjoyed your stay. It truly does make our day to hear you had a great time here from warm welcome to fond farewell.

Kewanee, Illinois
Reviewed 30 January 2017

We were in the area for a funeral, and they gave us a special rate. We liked the area as we did not hear traffic during the night. There were some things in the room that were not the cleanest, but on the whole it was fine and we would stay there again if necessary. It is also fairly close...

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Helpful?
Thank Goldiepine
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you for your loyalty and your feedback. I am very sorry for the issues you experienced while staying with us. Guest satisfaction is very important to us. The issues you mentioned will definitely be addressed and used for training. We would like another opportunity to host you so you can experience the results of your feedback.

Seminole, Florida
Reviewed 29 January 2017 via mobile

Staff was great, check in was super simple. The room was clean and large but some of furniture is showing it's age. Nothing horrible and I wouldn't hesitate to stay there again when I return to the area.

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Helpful?
Thank Rschrader
Susan766, Front Office Manager at Holiday Inn Hotel & Suites Orange Park, responded to this review

Thank you for your review of your stay. We are happy to hear it was a nice one. I'm happy to inform you that our hotel will be completely renovated next year and we look forward to seeing you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A shining star in the heart of Orange Park, with its 100% non smoking facility, gracefully blends local history with contemporary amenities and service. The Holiday Inn Hotel & Suites Wells Road features 114 guest rooms plus 20 specialty suites including Spa Suites, Boardroom Suites and Fitness Suites. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Orange Park

Address: 620 Wells Rd, Orange Park, FL 32073-2926
Region: United States > Florida > Orange Park
Price Range: $160 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Orange Park 3*
Number of rooms: 134
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Also Known As:
Holiday Inn Hotel And Suites Orange Park
Holiday Inn Orange Park
Orange Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Orange Park staff and other travellers.
3 questions
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Miami, Florida
10 months ago
Franklin, North Carolina

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Questions? Get answers from Holiday Inn Hotel & Suites Orange Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on poolside.”
Funtimes42, 2 Oct 2016 | Read review
“Very comfortable, very spacious, and very clean hotel in great location in Orange Park, FL”
barbm365, 1 Aug 2016 | Read review
“Quieter Rooms are Higher Floors, and away from Elevators.”
  • View from Room 602.
  • View from Room 602.
  • View from Room 602.
  • 2nd Closet in the Living Room area of Suite, with Iron. Room 602.
  • Closet in the Bedroom of the Suite. Room 602.
  • Fitness Treadmill in our Suite, in the Living Room. Room 602.
  • Bathroom Vanity. In Room 602.
  • Bathroom Shower in Suite, no Tub. Room 602
DeoniaNeveu, 7 Jul 2016 | Read review
“The king room with the sofa area is a great space should you be there for a few days!”
pitapam56460647, 17 May 2016 | Read review
“Rooms on the west side face away from the roadway.”
SoLaurie, 14 May 2016 | Read review
5 of 5